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HomeMy WebLinkAboutCable Advisory Board 2000 Minutes MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Council Conference Room 124 West Michigan Avenue Meeting Wednesday, November 8, 2000 CALL TO ORDER Meeting was called to order at 5:43 p.m. C r" 1 COMMITTEE MEMBERS Greg Starks, Chair (5:50 pm) �} Sherie Davy, Vice Chair Ida Bryanton, Member (5:46 pm) =' Letitia Fowler, Member �- Carol Greer, Member `•', David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Ross Tooker, Public Service Department Jack Jordan, Law Department Karen Schmidt, CITY-TV Nancy Parsons Brian C. Smith Christine Timmon Belinda Fitzpatrick Willy Williams Kevin Webb The meeting was called to order by Vice-Chair Davy at 5:45 pm.. REVIEW AND APPROVAL OF MINUTES MEMBER KOSKINEN MOVED THE APPROVAL OF THE MINUTES OF SEPTEMBER 13, 2000. MOTION PASSES, 5-0. PUBLIC COMMENT ON AGENDA ITEMS Belinda Fitzpatrick: She doesn't always agree with Christine Timmon, however, she defends her right to say what she would like and her style of communication. Her dialect of black community is not always understood. She uses symbolism and satire. If people are turned off by her program they can change the channel. Brian Smith: He concurred with Ms. Fitzpatrick. What the Board is doing borders on suppression. The Council spending this much time on a$500 grant is a waste of time. Christine Timmon: She discussed the type of satire being performed by Jay Leno on the Tonight Show. She asked that the Board members ignore the fax that she sent. She doesn't want the other producers' grants held up because of her and withdrew her request for a grant. She doesn't want anything from the City and never wants another cable grant. She feels her cable program gives her power and a grant from the City would stifle that power. Willy Williams: At this point he believes his comments may be moot, Ms. Timmon just withdrew her request. However, he feels her style is not political symbolism and satire, but more in line with the personal route to hurt. He believes she bites the hand that feeds her. Free speech is fine but she is just plain not nice. He has also received unkind personal letters from her. He does not want her to receive any tax money. Kevin Webb: He believes Christine Timmon vies for sensationalism. She steps on personal territory and is extremely rude. Enough is enough. He asked the powers of the Cable Advisory Board, saying enough is enough. If the Board continues to let this go on then you lose respectability. He asked how he could go about getting a program on cable. (Member Davy excused herself from Meeting, 6:10 pm) COMMUNICATIONS AND PETITIONS Fax from Christine Timmons Chair Starks explained how any citizen goes about putting a program on public access. The Board can not censor programs. Ms. Schmidt passed out copies of the Committee of the Whole minutes of October 12, 2000, in which Councilmember Meyer requested that the Cable Advisory Board develop some standards of conduct and policies on how those receiving grant funds must conduct their cable television shows. Chair Starks stated that the Policies which the Board follows, and were approved by previous Council, affirms that grants not be awarded based on content of programs Mr. Jack Jordan told those present that he appreciated their comments. He mentioned that the Constitution covers protected speech unless actual malice can be proven. The Board's Policies do not allow for denial based on program content. Recourse in dealing with inaccurate content is through the courts. Ms. Timmon has a responsibility to be truthful, but if she is not, the court system is the way to handle the situation. Member Koskinen mentioned that giving out the grants is a small part of the Telecommunication & Cable Advisory Board's responsibilities. The criteria for recommending grant approval to the Council is straightforward. Member Schafer stated that he didn't believe you needed to give funding to every application. Member Fowler discussed the freedom of responsibility. MEMBER GREER MOVED THE ACCEPTANCE OF CHRISTINE TI?\/M4ON'S GRANT WITHDRAWAL. APPROVED 6-0. ACTION/DISCUSSION Public Access Grant Resolution A letter from the Board is to be passed on to Council informing them that the Board has a subcommittee currently underway to revise the Grant Application and Policies. MEMBER GREER MOVED TO RETURN THE GRANT RESOLUTION TO THE CITY COUNCIL FOR THEIR APPROVAL. APPROVED 6-0. REPORTS Public Service Mr. Tooker discussed the current requests and/or undertakings for permits. AT&T is presently dropping the last feet of cable to finish the cable modem hookup. CITY-TV Ms. Schmidt passed out a handout from Closed Captioning Services outlining their costs and services. This handout is for the Board's information. The meeting was adjourned at 7:15 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE i//C c?/ JEWELS OF KNOWLEDGE TV SHC � � CAPITOL CITY CHRIS, HOSTESa II. CABLE ADVISORY BOARD 517-318-0642 i OCTO$ER 9, 2000 RE: DISCRIMI TION AGAINST CHRISTINE TIMMON BY CITY COUNCIL Esteemed Boar, Members, Thank you for accepting my proposal to rescind my request to receive a Pub is Access Cable Grant. I made that decision so that my fello producers won 't be caught up in the Lansing City Council ' bigotry and discrimination of my show, Jewels of Knowledge. ! I believe they violate the Elliott-Larsen Act. This Civil Ri0hts Act says everyone should have the opportu- nity to obtai. and have the full and equal utilization of i public accommodations, and public service without discrimin- ation because.lof race or color. Many citizens, both black, and white, po nted out that other Political the oric and nothin public access shows have g is said to discourage them. i The consensus is, the Lansing City Council resents a black woman speaking so intelligently about city matters when most citizens believe the Council has not done their best job. i Most citizens are aware that show content CANNOT be a reason to deny publi access grants; so when Council repeatedly use that as a rea on to deny the grant of a black woman, people see racist mo ivation as the real perpetrator and catalyst . We see politi al satire all day and all night on several Tv shows, on net ork and cable stations. A local public access producer who ' of obnoxious ndw another hitef owho aislwhite, refersy maligns stoothee point Debbie Staben w, nator as Debbie "Stab-m-all" . On one of his shows, i he called her a self-proclaimed "turbo-testosterone' woman, now our Congr ss"Man'l . . . "You saw her brothers bra i her testoster ne level in the commercials"---thengging about I picture on th screen with the he put her ayin "I "Stab-m-all" indicates the partialpbirth sabortion procedure. woman?' He also discuslses homosexuality adnauseam, talking about uhow i they are people who ingest feces and urinate on each other. I have to agreL with the People who rt my other sinister1reason is behind the CityoCouncilh bi otrt an- ainst my show.I. .RACISM! ag- Political caricatures and gsatirism is a part of tat scene worldwide in cartoons in newspapers, j on television nd talk radio. Yet when a black an integral pa t of it, all Hell breaks loose awoman becomes nd the Lans- ing City Counc ' I wants to censor her show and try to on at 2 : 00am and deprive her viewers and citizens of the oit portunity to v ew the show at the normal time. Pubic inform- ation belongs �o the public in an way the Lansing City C uncil is trying to controlthey can get it. The sees according to Larry Meyers statements on public ds of conduct and po icies be developed on how those receivinggrant funds m St conduct their cable television shows. I shall. consul with an attorney about thi s gross bigotry. Christine Timm dn 11/ j APPLICATION FOR CITY OF LANSING COMMUNITY CABLECASTING GRANT APPLICANTS NAME: MAILING ADDRESS: DAY PHONE: EVENING PHONE: APPLICANTS PRODUCTION CATEGORY (check one) Individual Producer Non-Profit Organization Public Institution IS APPLICANT RESPONSIBLE FOR PROGRAMMING AND SCHEDULING OF ONE OR MORE COMMUNITY ACCESS CHANNEL? YES LIST CHANNEL(S) NO If applicant is a public institution or a non-profit organization, provide the name of the individual)s) responsible for fulfilling grant agreement requirements: NAME: TITLE: ATTACHMENT REQUIRED: If applicant is a non-profit organization, please attach a current copy of the Federal IRS 501(c)(3) tax exemption statement and, if applicable, a copy of articles of incorporation filed with the State of Michigan. Type of programming to be produced(check one): Public Access Educational Access Governmental Access Community channel number(s) on which applicant's programming will be cablecast: ATTACHMENT REQUIRED: If the applicant is an individual producer,please attach a letter signed by an authorized individual stating that the entity responsible for programming the channel(s) listed above agrees to cablecast the proposed program(s). DESCRIPTION OF PROGRAM(S) OR SERIES TO BE PRODUCED USING GRANT FUNDS: If the description is narrative, provide details here or on an attached sheet; other types of descriptions, such as a sample piece of video, a script outline or treatment, a storyboard, or any combination of these, may be submitted to fulfill this requirement. MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Council Chambers 124 West Michigan Avenue Meeting Wednesday, September 13, 2000 CALL TO ORDER Meeting was called to order at 5:35 p.m. =_ COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair77 Michael Blonde, Member - cn Ida Bryanton, Member (5:45 pm) 4- Carol Greer, Member David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Service Department Letitia Fowler Jack Jordan, Law Department Jenita Moore Karen Schmidt, CITY-TV REVIEW AND APPROVAL OF MINUTES MEMBER BLONDE MOVED THE APPROVAL OF THE MINUTES OF AUGUST 16, 2000. MOTION PASSES, 5-0. ACTION/DISCUSSION AT&T's Report Discussion took place pertaining to the Annual Report to the Council by the Board. Chairperson Starks discussed incorporating recommendations regarding AT&T's Report, changes to the Grant process, and technical construction into the Annual Report. Chairperson Starks will discuss independently with members their concerns and suggestions for this report. Ms. Schmidt, CITY-TV, confirmed the status of the Grant recommendations. The Council Committee on Ways and Means had already approved them and they were to be discussed at the Committee on General Services' October 11, 2000 meeting. Vice Chair Davy wanted to plan a tentative date for the Access Producers recognition dinner. Ms. Schmidt suggested that the Board wait until after the City Council passes a resolution. Member Blonde suggested that when a date is discussed that Lue Lee, Public Access Coordinator, be involved in such a decision. REPORTS AT&T Mr. Rawcliffe, AT&T Cable General Manager, distributed two letters sent to the City Clerk pertaining to a difference in how customer bills are going to appear and the introduction of AT&T@HOME. AT&T@HOME is a residential cable internet service that delivers content to personal computers via cable connection, cable modem and customized browser software. He also distributed minimum system requirements for AT&T@HOME and Excite@Home. Digital cable is expected in January. When asked why Digital Cable is taking so long, Mr. Rawcliffe stated that MediaOne's Social Contract Agreement restricts channel line-up. This Social Contract Agreement expires December 31, 2000. Public Service Mr. Danke mentioned that his position replacement, Ross Tooker, was unable to attend this meeting but will be attending the next board meeting. The Public Service Department has received at least nine requests for permits and/or information on receiving permits since the last meeting. He is currently amending a permit plan for Century Tel, which should be ready within two weeks. ChairNice Chair Vice Chair Davy introduced and thanked Letitia Fowler and Jenita Moore for attending the meeting. Both were interested in the Board's discussions and Ms. Fowler had just turned in an application to be appointed to the Board. Chairperson Starks discussed his desire to have someone from the City's Planning and Development Department attending these meetings. He is interested in seeing maps for telecommunications infrastructure within the City. The meeting was adjourned at 6:35 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE i l G7 MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Council Chambers 124 West Michigan Avenue Meeting Wednesday, September 13, 2000 CALL TO ORDER Meeting was called to order at 5:35 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member --i , 7 Ida Bryanton, Member (5:45 pm) -� Carol Greer, Member "' 7 David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Service Department Letitia Fowler Jack Jordan, Law Department Jenita Moore Karen Schmidt, CITY-TV REVIEW AND APPROVAL OF MINUTES MEMBER BLONDE MOVED THE APPROVAL OF THE MINUTES OF AUGUST 16, 2000. MOTION PASSES, 5-0. ACTION/DISCUSSION AT&T's Report Discussion took place pertaining to the Annual Report to the Council by the Board. Chairperson Starks discussed incorporating recommendations regarding AT&T's Report, changes to the Grant process, and technical construction into the Annual Report. Chairperson Starks will discuss independently with members their concerns and suggestions for this report. Ms. Schmidt, CITY-TV, confirmed the status of the Grant recommendations. The Council Committee on Ways and Means had already approved them and they were to be discussed at the Committee on General Services' October 11, 2000 meeting. Vice Chair Davy wanted to plan a tentative date for the Access Producers recognition dinner. Ms. Schmidt suggested that the Board wait until after the City Council passes a resolution. Member Blonde suggested that when a date is discussed that Lue Lee, Public Access Coordinator, be involved in such a decision. REPORTS AT&T Mr. Rawcliffe, AT&T Cable General Manager, distributed two letters sent to the City Clerk pertaining to a difference in how customer bills are going to appear and the introduction of AT&T@HOME. AT&T@HOME is a residential cable internet service that delivers content to personal computers via cable connection, cable modem and customized browser software. He also distributed minimum system requirements for AT&T@HOME and Excite@Home. Digital cable is expected in January. When asked why Digital Cable is taking so long, Mr. Rawcliffe stated that MediaOne's Social Contract Agreement restricts channel line-up. This Social Contract Agreement expires December 31, 2000. Public Service Mr. Danke mentioned that his position replacement, Ross Tooker, was unable to attend this meeting but will be attending the next board meeting. The Public Service Department has received at least nine requests for permits and/or information on receiving permits since the last meeting. He is currently amending a permit plan for Century Tel, which should be ready within two weeks. ChairNice Chair Vice Chair Davy introduced and thanked Letitia Fowler and Jenita Moore for attending the meeting. Both were interested in the Board's discussions and Ms. Fowler had just turned in an application to be appointed to the Board. Chairperson Starks discussed his desire to have someone from the City's Planning and Development Department attending these meetings. He is interested in seeing maps for telecommunications infrastructure within the City. The meeting was adjourned at 6:35 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair >- DATE 1 0 (( lr AT&T Great Lakes Division AT&T Broadband&Internet Services AT&T Cable Services 1401 E.Miller Road August 30, 2000 Lansing,MI 48911 Ms. Marilyn Slade Lansing City Clerk 124 W. Michigan Avenue 9th Floor Lansing, MI 48933 Dear Ms. Slade: I am pleased to announce that as part of our continuing effort to provide customers with improved and innovative technologies, we are launching AT&T @ Home effective October 3, 2000. AT&T @ Home is a revolutionary cable Internet service that delivers content directly to personal computers via a cable connection, cable modem and customized browser software. AT&T @ Home is up to 100 times faster than a typical 28.8 Kbps phone modem. Current pricing is $39.95 per month plus a one time $150 installation fee (plus applicable taxes and franchise fees). Prices are subject to customer location and promotional offerings. Marketing of this exciting new product will begin soon. Should you have any questions, please feel free to contact me at 394-9173. Sincerely, /''/ A 4xv John D. Rawcliffe General Manager cc: Mr. Gregory Starks, Cable Advisory Board Chairperson �'Do Recycled Paper Minimum System Requirements for both AT&T@Home and Excite@Home as of 9-1-00 01A) NEW PC Systems: PC Systems: Windows 95&98 Windows 95&98 Pentium 133 or higher Pentium 133 or higher 32 MB RAM 32 MB RAM 125 MB free hard drive space 150 MB free hard drive space* CD-ROM 4x or higher CD-ROM 4x or higher Windows NT 4.0 with Service Pack 5 Windows NT 4.0 with Service Pack 5 Pentium 133 or higher Pentium 133 or higher 64 MB RAM 64 MB RAM 125 MB free hard drive space 150 MB free hard drive space* CD-ROM 4x or higher CD-ROM 4X or higher Windows 2000 Professional Windows 2000 Professional Pentium 133 or higher Pentium 133 or higher 64 MB RAM 64 MB RAM 125 MB free hard drive space 150 MB free hard drive space* CD-ROM 4x or higher CD-ROM 4x or higher USB will be supported in Windows 98 and Windows 2000 Environments only Apple Systems: Apple Systems: PowerPC 601 or higher PowerPC 601 or higher 24 MB of RAM 32 MB of RAM* 50 MB free hard drive space 56 MB free hard drive space* Mac OS 7.6.1 or higher Mac OS 8.5 or higher* CD-ROM 4x or higher CD-ROM 4x or higher *Changes from old requirements. AT&T Great Lakes Division AT&T Broadband&Internet Services September 12, 2000 AT&T Cable Services 1401 E.Miller Road Marilyn Slade Lansing,MI 48911 Clerk City of Lansing, 9th Floor 124 W. Michigan Ave. Lansing, MI 48933 Dear Ms. Slade: In our continuing effort to keep you informed, AT&T Broadband would like to advise you of an initiative the company is undertaking to simplify customer bills. Currently, customer bills reflect separate line items for the basic 1, 2 and basic 3 service tiers. Rather than list these services and prices separately, November _ bills will display a single line item called Standard Cable at a combined package price. All current package descriptions with basic 1, 2 and basic 3 tiers will also be replaced with the Standard Cable name. Customers that do not currently subscribe to the basic 2 and 3 tier of service will not experience any change. The new package will appear on customer's bills as: STANDARD CABLE $31.21 (Includes Basic 1, 2 and Basic 3 Service) Please note: This will not result in a change to the price that customers currently pay to receive basic 1 2 and basic 3 services We believe that moving to the new Standard Cable format will simplify customer bills and other customer communications by showing one service package instead of multiple services. Legal notice of this change will be provided by newspaper in the Lansing State Journal. We plan to provide additional information about this change to customers through a bill message. If you have any questions, please feel free to contact me at 394-9173 Sincerely, John D. Ra cliffe General Manager OD �30 Recycled Paper MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room 124 West Michigan Avenue Special Meeting Wednesday, August 16, 2000 CALL TO ORDER Meeting was called to order at 5:45 p.m. - T - r- COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair = Michael Blonde, Member Ida Bryanton, Member (Ji v� Carol Greer, Member Luke Schafer, Member OTHERS PRESENT Karen Schmidt, CITY-TV REVIEW AND APPROVAL OF MINUTES- MEMBER BLONDE S OF JUNE 14, 2000. MOTIO' ACTION/DIS Grants 1 Members discusse Member Blonde directed the `funds shall not be approved for. T Angel Aguil t t Emo Aguilar Darryl Burgess �' ; 10 VHS 120 minute videotape Betty Carter-Cooney 18 3/a" 60 minute videotapes $200.00 towards backdrop and logo Karen Holther 24 SVHS 120 minute videotapes Lue Lee 2 Lite Dome Q3 (Photoflex) Guillermo Lopez 26 3/a" 60 minute videotapes 20 3/a" 20 minute videotapes 20 VHS 120 minute videotapes 20 SVHS 120 minute videotapes Erwin Thurman 12 3/a" 30 minute videotapes 20 VHS 60 minute videotapes $200.00 towards backdrop Christine Timmon 30 3/a" 30 minute videotapes 25 VHS 120 minute videotapes MEMBER BLONDE MOVED THE APPROVAL OF THE VIDEOTAPE AND MONETARY DISTRIBUTION AS PRESENTED. MOTION PASSES, 6-0. MEMBER BLONDE MOVED THE APPROVAL OF ALLOCATIONS FOR A MID RANGE WIRELESS HANDHELD AND LAVALIER MICROPHONE SYSTEM TO BE HOUSED AT AT&T'S PROGRAMMING DEPARTMENT FOR PUBLIC ACCESS USE. MOTION PASSES, 6-0. VICE-CHAIR DAVY MOVED THE ALLOCATION OF FUNDS FOR THE PURCHASE OF A SHURE 57, SHURE 58 AND A 50 FOOT AUDIO CABLE TO BE HOUSED AT AT&T'S PROGRAMMING DEPARTMENT FOR PUBLIC ACCESS USE. MOTION PASSES, 6-0. VICE-CHAIR DAVY MOVED THAT ANY REMAINING FUNDS BE SET ASIDE FOR A RECOGNITION CEREMONY HELD IN HONOR OF THE LOCAL PRODUCERS. MOTION PASSES, 6-0. The meeting was adjourned at 7:10 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room 124 West Michigan Avenue Wednesday, June 14, 2000 CALL TO ORDER =' Meeting was called to order at 5:40 p.m. = ' COMMITTEE MEMBERS = David Koskinen, Member l Greg Starks, Chair Michael Blonde, Member r n Sherie Davy, Vice Chair Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Service Steven Easley, AT&T Public Access Manager Jack Jordan, Law Department John Rawcliffe, AT&T General Manager Karen Schmidt, CITY-TV ACTION/DISCUSSION Grants Members tried to put together what it is that they had agreed upon from the previous meeting. Karen Schmidt was on vacation and Member Bryanton, who was not present at this meeting, took the notes. John Rawcliffe stated that AT&T would be able to pick up the cost for a production light kit and some studio mics. It was decided to wait until next meeting to discuss this issue. By then members would be able to gather notes on previous decisions. DISCUSSION AND PENDING ITEMS Recovery Network Programming, CITY-TV The members viewed a videotape submitted by Tim Smith of Recovery Network asking for CITY-TV to sign an agreement with them to place their satellite programming on channel 12 for at least 4 hours a day. Member Koskinen stated that he believed the programming would be more appropriate on the Public Access channel. Steve Easley, AT&T Public Access Manager, stated that this programming could be placed on their schedule from 2:00 am to 6:00 am as long as they had community based sponsorship. Karen Schmidt is to contact Mr. Smith to discuss a trial programming period and to discuss the Public Access channel possibilities. AT&T's Report Continue as a pending item. American Broadband American Broadband is interested in information on the City's Franchise Ordinance. Mr. Rawcliffe, General Manager, AT&T Cable, believes American Broadband is an Open Video System and that FCC rules are not the same as a Franchise. He will send Mrs. Schmidt a copy of the FCC Rules on Open Video Systems. Mr. Danke will mail American Broadband the information packet containing the Cable Ordinance, Telecommunication Ordinance and Draft Rules. REPORTS AT&T CABLE Mr. Rawcliffe introduced Steve Easley, Programming Manager. He also reported the Maureen Daugherty-Rosenbaum, Government Corporate Affairs, may be leaving the company due to health problems. A Press Release for the Nickelodeon's Bid Helpmobile visit was distributed. The event is to take place June 22 at the Baker-Donora Focus Center. Chairperson Starks The Alliance for Community Media conference was outstanding. The meeting was adjourned at 6:50 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room 124 West Michigan Avenue Wednesday, April 12 at 5:30 PM CALL TO ORDER Meeting was called to order at 6:05 p.m. r COMMITTEE MEMBERS ; Greg Starks, Chair Sherie Davy, Vice Chair = �? Ida Bryanton, Member 77 C7) David Koskinen, Member r' - Luke Schafer, Member ' ' ZZ, OTHERS PRESENT Daryl Burgess, Grant Applicant Dan Danke, Public Services Jack Jordan, Law Department John Rawcliffe, ATT Cable Maureen Daugherty-Rosenbaum, ATT Cable Karen Schmidt, CITY-TV MR. KOSKINEN MOVED TO APPROVE THE MINUTES OF MARCH 8, 2000. MOTION CARRIED 5-0. PUBLIC COMMENT Mr. Daryl Burgess commented that the Public Access facility seems to have a white level problem. This is a problem for many other producers. That was how he knew that it wasn't just a tape problem. He also mentioned, that after much lobbying, he has finally gotten Public Access programs listed on channel 53. COMMUNICATIONS Letter from Frank Risher Until AT&T completely absconds with MediaOne, AT&T is not a party to the lawsuit. When these entities settle, then it will become AT&T's situation. Until then the Telecommunication and Cable Advisory Board will let the judicial process take effect. Mr. Jordan will respond in that effect to Mr. Risper. Communication received and placed on file. DISCUSSION AND PENDING ITEMS ACM Support Chair Greg Starks reported that Matt Schuster of HOM-TV has requested co-sponsorship for the upcoming Alliance for Community Media conference scheduled for May 11-13, 2000 at the Lansing Sheraton Inn. For a donation of$1000.00 would receive advertisement space and some complimentary conference registrations. MR. KOSKINEN MOVED THE APPROPRIATION OF $1000 TO THE ALLIANCE FOR COMMUNITY MEDIA FOR CO-SPONSORSHIP OF THE CONFERENCE. MOTION CARRIED 5-0. Grants Mr. Rawcliffe answered questions pertaining to AT&T's position on providing the equipment requested by access producers. He stated that AT&T runs on a calendar year and the equipment to be purchased this year has already been decided. Mr. Rawcliffe also discussed the access facilities and the hope that the Trowbridge facility would become the new home for access producers and the Miller Road facility would be used for local origination. Member Koskinen asked if AT&T might meet the Board halfway in providing the requested equipment. A listing of grant requests will be forwarded to Ms. Daugherty-Rosenbaum. ATT Report The City Council Committee on General Services has asked the Telecommunications and Cable Advisory Board to review the Report and to send back a recommendation. Mr. Jordan discussed a sequence to think about in formulating a recommendation. (Report>Discussion/Plan>Implementation>State of the Art>Viable>Practical) Mr. Rawcliffe wanted to make clear that "State of the Art" is hardware as opposed to software. It is programming capabilities not services, which is "State of the Art". The meeting was adjourned at 7:00 p.m. due to loss of a quorum. Informal discussion continued on AT&T's report. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair /, L Z 1 17 � ) —� DATE �' �' Telecommunications and Cable Advisory Board 1999-2000 Grant Requests (Grants already awarded) $7,600.00 Darryl Burgess 30 SVHS0120, 10 VHS-120 291.60 Betty Carter-Cooney 24 VHS-120 and$100.Misc. Items 200.00 Karen Holther 24 SVHS-120 200.00 $7,008.40 (Requests to be dealt with) Angel Aguilar Mic &Tape $2,531.90 Emo Aguilar Mic &Tape $1,313.60 Carol Greer location costs $2,220.00 Lue Lee Light Kit & Accessories $2,950.00 . Guillermo Lopez Mic, Speaker&Tape $2,158.00 Erwin Thurman Backdrops &Tape $1,000.00 Christine Timmon Tape &Materials $624.45 List of Equipment Items Requested Shure SM-58 Mic JBL Eon Speaker Solo Light Kit Lite Dome Q3 (Photoflex) Wireless Mic System Mic to Mount on Camcorder XLR Audio Cables VIDEOTAPE PRICING (to be considered when handling grant requests FY1999/2000) VHS T30 3.06 VHS T60 3.55 VHS T120 4.21 SVHS- 60 7.56 SVHS-120 7.94 UMATIC 3/a" 20 10.30 UMATIC 3/a" 30 11.03 UMATIC 3/a" 60 15.35 MINUTES TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room 124 West Michigan Avenue Wednesday, March 8 at 5:30 PM CALL TO ORDER Meeting was called to order at 5:36 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member Ida Bryanton, Member David Koskinen, Member OTHERS PRESENT Darryl Burgess, Grant Applicant Dan Danke, Public Services John Rawcliffe, ATT Cable Maureen Daugherty-Rosenbaum, ATT Cable Karen Schmidt, CITY-TV Margo Vroman, Law Department MS. DAVY MOVED THAT REPORTS BE TAKEN UP AHEAD OF ACTION ITEMS ON THE AGENDA. MOTION CARRIED 5-0. REPORTS AT &T Mr. Rawcliffe stated that after last meetings comments, he approached the engineers regarding the poor quality of signal on Public Access Channel 16. The tape format that Access Producers use adds to the degradation of signal output. The picture quality is unacceptable and will be fixed as soon as they are able to figure out the problem. Mr. Darryl Burgess, an Access Producer, responded that the problem has persisted for about one year. It has gradually gotten worse. He takes pride in his programs. Some of these programs may only be cablecasted once, this is why he finds it so upsetting when the quality of the program he worked so hard on is reduced so drastically. He suggested that AT&T flip/flop Public Access Channel 16 with Local Origination Channel 17. As an aside, he suggested that Channel 19 should be looked into since Delores Burley makes money on that channel. Discussion took place amongst all trying to figure out how to solve this problem and what may be the cause of it. Transmission change, rebuild configuration and modulation problems where all suggested. Ms. Daugherty-Rosenbaum mentioned that AT&T's Public Access Channel would replay programs that were cablecasted with such a poor signal quality. Mr Rawcliffe discussed the request for must-carry from WHYT-TV in Jackson. If the channel meets must-carry requirements the channel will simultaneously replace WOOD- TV 8 on the system. This channel needs to be replaced to adhere to WILX-TV 10's syndication request. Discussion took place on the way the City and AT&T would work together to handle customer complaints and on expediting the process. Complaints will be referred by fax or phone call to Maureen Daugherty-Rosenbaum. Attorney None. Public Services Mr. Danke reported that last month City Council approved McCloud USA for a permit. The office has received a FOIA request for information on all fees received by the City and drop line maps. Mr. Danke has been promoted. Whoever is hired to fill that position will then be attending the Telecommunication & Cable Advisory Board meetings. Vice-Chair Ms Davy stated that she had received calls from grant applicants wondering about the timetable on awarding grants. She has informed them that the Board is waiting on AT&T's report to see what improvements they will be making. Chair Mr. Starks pointed out that House Bill 4804 was referenced in the paper a he asked that the City Attorney's office check into the status of that Bill. ACTION AT&T Report MS DAVY MOVED THE RECEIPT OF THE REPORT. APPROVED 5-0. PUBLIC COMMENT None. The meeting was adjourned at 6:35 p.m. due to loss of a quorum. Informal discussion on AT&T's report took place. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair i DATE (J m% Frank E. Risper �_�� 3701 Coachlight Common RECEIVED Lansing, Michigan 4911 F.,,THE CITY COUNCIL PACKET OF 20-200o REFERRED TO THE CABLE AND March 9, 2MM R 16 PM 4: 19 TELECOMMUNICATIONS A L Air}SIr�G CITY CLERK ADVISORY BOARD AND HRCS Honorable Michael C. Murphy, President Honorable David C. Hollister And Councilmembers Mayor of Lansing 124 West Michigan Avenue 124 West Michigan Avenue Tenth Floor, Lansing City Hall Ninth Floor, Lansing City Hall Lansing, Michigan Lansing, Michigan 48933 Dear Council President Murphy, Mayor Hollister & Councilmembers: Re: Media One As a citizen of Lansing I am taking this opportunity to express my concerns to you and file an official complaint with the City of Lansing regarding the ongoing discriminatory practices at Media One/ATT. My purpose in filing this complaint is that I believe that Media One/ATT discriminated against me based on my color. It is my belief that there is an unwritten policy within this major employer, "a glass ceiling, if you will" in the technical field at Media One whereby-an equally qualified black person cannot and has not (within the last twenty years) been promoted or appointed to a position higher than a service technician by this employer. After experiencing many years of discrimination I have been forced to file a lawsuit to ensure that my rights are not going to continue to be violated. I am bringing this matter to your attention because it is my understanding there is a specific written agreement between the City of Lansing and Media One. Within that specific Franchise Agreement it prohibits Media One from discriminating against individuals based upon race. Based upon the practices of Media One, I believe they have violated this provision within the agreement. The City of Lansing is a very diverse community and the City of Lansing Elected Officials through its Charter, Ordinances and its written contracts, have continually expressed its commitment to its citizens to enhance it by promoting Equal Opportunity for all of its citizens. That is why I chose to live in Lansing and raise my family here. Please investigate this matter and provide me with a response at your earliest convenience as to whether Media One is meeting the provisions within the franchise agreement. Regardless of the outcome of my personal lawsuit, I do not think that the City of Lansing wants to be a participant, condone and/or support the continued discriminatory actions of Media One. Sincerely, Frank E. Risper Cc: Dr. Genice Rhodes-Reed, Director of Human Relations & Community Services Ms. Geneva Smith, President, Local Chapter of the NAACP MINUTES "_J TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room 124 West Michigan AvenueLE P'f Wednesday, February 9 at 5:30 PM CALL TO ORDER Meeting was called to order at 5:40 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member (arrives 6:00 pm) Ida Bryanton, Member David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Angel Aguilar, Grant Applicant Emo Aguilar, Grant Applicant Dan Danke, Public Services Carol Greer, Grant Applicant Jack Jordan, Law Department Guillermo Lopez, Grant Applicant John Rawcliffe, ATT Cable Maureen Daughtery-Rosenbaum, ATT Cable Karen Schmidt, CITY-TV Erwin Thurman, Grant Applicant Christine Timmon, Grant Applicant Rev. Wilson, Grant Applicant PUBLIC COMMENT ON AGENDA ITEMS Christine Timmon spoke in support of Public Access Coordinator Lue Lee and that she appreciates the grants. APPROVAL OF MINUTES MR. KOSKINEN MOVED TO APPROVE THE MINUTES OF THE JANUARY 12, 1999, MEETING AS SUBMITTED. MOTION CARRIED 5-0. ACTIONIDISCUSSION Grant Applications Mr. Lopez , Public Access Producer, spoke on behalf of his grant request. He gave a breakdown on the amount and format of tapes he requested and spoke about what he considered ATT's poor quality system that is available to Public Access Producers. Editing equipment is often broken and the outgoing signal is poor. John Rawcliffe, ATT Cable, said that this was the first he had heard about it and that he would be checking into this complaint. All Public Access Producers present spoke in regards to their grant requests and gave both concerns and desires for ATT's Public Access facility. Discussions took place on obscenity laws and ATT's facility responsibilities. MEMBER BLONDE MADE A MOTION TO MOVE ON TO REPORTS. MOTION CARRIED 6-0. DISCUSSION AND PENDING ITEMS Annual Report Chairperson Starks encouraged members to look over the report that he had put together. Discussion on this report will be handled at a subsequent meeting. REPORTS Chair Alliance for Community Media annual spring conference will be held in Lansing. Encourage FCC to adopt Proposed Rules for Low Power FM Stations. Attorney Mr. Jordan passed out three articles discussing cities concerns with the possibility of interlocking ties between AOL, Time Warner and AT&T. He believes the FCC is curbing city's right-of-way control. AT& T Mr. Rawcliffe stated AT&T received the letter and resolution sent on from Assistant City Attorney Jordan. The company is currently compiling data and a report will be provided by the March 6, 2000 deadline. In response to questions of liaison between the company and the City, the Board was directed that Maureen Daughtery-Rosenbaum would be the Board's primary contact and John Rawcliffe would be the secondary. Member Schafer is excused from the meeting. Public Service Department Mr. Danke reported that Council is reviewing the Telecommunication Permit Resolution for MCCLOUD USA. Century Telecommunication's request is non-compliant. And William's request still needs to be reviewed. PUBLIC COMMENT Christine Timmon thanked the Board for the meeting and thought it went well. She was very happy that she had attended the meeting. The meeting was adjourned at 10:00 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE ' S C� MINUTES r TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room ` 124 West Michigan Avenue ► Wednesday, January 12 at 5:30 PM CALL TO ORDER Meeting was called to order at 5:40 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member Ida Bryanton, Member David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Services Jack Jordan,Law Department Lue Lee, ATT Cable Karen Schmidt, CITY-TV PUBLIC COMMENT ON AGENDA ITEMS None. APPROVAL OF MINUTES MR. KOSKINEN MOVED TO APPROVE THE MINUTES OF THE NOVEMBER 10, 1999, MEETING AS SUBMITTED. MOTION CARRIED 6-0. ACTION/DISCUSSION 2000 Meeting Schedule The second Wednesday of each month was presented. MR. KOSKINEN MOVED TO APPROVE THE MEETING SCHEDULE FOR 2000. MOTION CARRIED 6-0. Grant Applications Mr. Lue Lee, Public Access Manager of ATT Cable, was asked to comment on individual applicant's programs, equipment availability and ATT's Policies on Playback Length of Run, Offensive Programming and Time Slot Issuance. Member Blonde would like to encourage ATT to revise policies to reflect a "Three Strikes and You're Out" rule when a substantial amount of public concern is shown. Individual grant requests were discussed. Vice-Chair Davy pulled out those applicants whose applications were not completed properly either some information was not provided or too vague for the Board to make a clear decision. These applicants are to be invited to the next meeting to formally discuss their applications. MR. KOSKINEN MOVED THE FOLLOWING GRANTEE APPROVALS: DARRYL BURGESS, $291.60 (30 SVHS-120 and 10 VHS-120 tapes) BETTY CARTER-COONEY$200.00 ($100.00 in tapes, $100.00 misc.) KAREN HOLTHER, $200.00 (24 SVHS-120 tapes). MOTION CARRIED, 6-0. DISCUSSION AND PENDING ITEMS Annual Report Chairperson Starks asked the members to look over the draft report for discussion and the next scheduled meeting. Resolution for AT&T's Report Jack Jordan, Law Department, reported that as of date, he had not heard from AT&T regarding the Resolution passed by Council. REPORTS Attorney Mr. Jordan has been receiving letters complaining of AT&T's service. The people feel that they have no voice. AT&T needs to send a Representative to these meetings by City Ordinance (810.23) to give and receive information. Public Service Department Mr. Danke�reported that three (3) permits are currently being sought. Those businesses are McCI ' pd USA, Century Tower and Williams Communication. The meeting was adjourned at 8:05 p.m. Submitted by Karen Schmidt CITY-TV Manager 00 wt Approved bregrjb Starks,,Chair DATE Constance J. Jennings 1420 Woodbine Ave. Lansing, Ml 48910-2676 City of Lansing Cable Franchise RECEIVED Customer Relations DEC 2 7 1999 MAYOR'S OFFICE CITY OF LANSING RE: Complaint against AT & T Cable Services Date: December 22, 1999 Dear Sirs: Enclosed is a copy of my letter to AT&T Cable Services Specialists regarding the collection of my bill and the charges and fees attached. I am waiting their decision and action on my account. I wanted you to be aware of their practice of holding services for ransom and their calling me a liar. I believe I did nothing wrong when paying my bill to the bill pay- ment center as the bill said. There is nothing to indicate that the bill should be paid locally to avoid disconnection. I do not wish to subscribe to the cable service from AT&T and wonder if the way I was treated may be connected to my being asked to join a class action suit against AT&T for slamming both my business and home telephones. As of the end of the year, I will be asking to be disconnected from the cable system. My family has decided that we like the ethics of Dish Net- work much better. Being the only game in town, I think, has gone to AT&T's head. I'm not so addicted to my TV to agree with their tactics. I don't like being treated like this. Please read the attachments and call me if you have any further ques- tions. My number is 484-1835. Thank you. Sincerely, Constance J. Jennings AT & T CABLE SERVICE Cd PO BOX 741830 CINCINNATI, OH 45274-1830 Rocky Jennings 1420 Woodbine Ave. Lansing, MI 48910-2676 Account Number. 8494 77 001 0558595 December 15, 1999 1 am writing to beg for your mercy. am referring to the latest bill I received from your company regarding my cable services. was behind on payment of my bill and when I received the bill dated 10-12-99, 1 immediately placed my check for$97.55 in the mail. The bill I had received said "Due upon Receipt" and I did just that. The following week, on 10-20-99, a man appeared at our door from your company wanting payment of the bill or he would disconnect our cable. I proudly showed him in my checkbook that the bill was paid and mailed and he called the company to see if it had been booked to my account. Alas! It had not. My choice was to pay the $97.55 in full (again) or have him disconnect my service. I did not have that money available for cable due to already paying the bill the week before. I wrote a bad check to him and then called the customer service representative in our area to see if I could get that check back. The back of the service order specifically explains that no refunds of money in excess will be made to the customer. Instead, I just paid for 3 additional months of cable service. spoke with Purlie who was supervisor that day. She was extremely mean and told me it was my fault I chose to pay for cable instead of groceries to feed my family. She also said that I should have received a disconnect notice that told me to pay at the local office and not to mail it I had not seen a notice of this sort and she told me it was not a requirement of the company to notify me of disconnect, but a courtesy. Since I have had cable service for as long as it has been available in the Lansing area, approximately 20 years, I did not expect this kind of treatment from the CSR. What about the customer being right? I was called a liar, since I could not prove that my payment was made, just because it had not yet been entered in your computer. don't feel that I should be penalized for the slowness of payment processing at your payment center. I also feel the bill itself could have the message on it to pay in the local office when it is late, so that information isn't necessary to mail under separate cover. I would have done that had I known. I further don't feel it was right to hold my cable service hostage for another$97.55. 1 really felt I had no other choice than to do what I did.Additionally, the amount in arrears at that time was only $63.73. Why was I forced to pay the entire $97.55?The payment for the next month was not due until 11-1-99. So actually, part of my payment was in advance. placed a stop payment on that check which cost me $12.00 at my credit union. That is nothing compared to the $25.00 NSF fee that would have happened if I hadn't. On top of that, your bill dated 11-12-99 shows charges for"collection" on 10/21 of$15.00, a returned check fee of$20.00 on 11/04. The total extra charges by AT&T is $35.00. am asking you to remove these charges from my bill. I believe that I did everything I was supposed to do to pay my bill except that l was late. To have the cable cut off apparently would cost me $15.00 and to have it reconnected would cost another$45.00 according to Purlie.As it is it will cost me $47.00 if you will not remove the extra charges. I have enclosed a month's payment with this letter. Please apply it to my bill. Since you do not refund extra money paid on bills, I will not pay these extra charges until I hear from you. I have also enclosed copies of all the papers involved. Thank you for your attention to this matter and I will be looking for your response. Sincerely, Connie Jennings, for iockyyy Jenning nd family Medi gmw Bill r Service Page 1 of 2 %Wwbaad.This is the way. 1401 E MILLER ROAD LAMING MI Billing Date: August 12,1999 48911 8/94 77p0 a? 12 0001088 Account Number: 9494 77 001 0558595 How to reach us In Customer Service and Service Repair: ROCKY JENNINGS 394-0001. 1420 WOODBINE AVE TDD:394-8333(Hearing Impaired) LANSING MI 48910-2676 Account Summary Amount of Last Statement $30 80 Payments -30 80 Monthly Services 29.84 Taxes&Fees 96 Total Balance Due $30.80 Payment Due Date 09/01/99 See Detail ctl Pack News From MediaOne Thank you for being a MediaOne customer! Payment Coupon ROCKY JENNINGS Billing Date: August 12,1999 Please detach and enclose this coupon with your Account Number: 8494 77 001 0558595 payment.Do not send cash.Make checks payable to: Payments received on or after 08/12/99 MEO/AONE are not included in this statement. Balance Due $30.80 Payment Due Date 09/01/99 Amount Enclosed MEDIAONE PLEASE CHECK THIS BOX IF YOU PO BOX 741830 HAVE WRITTEN ADDITIONAL INFORMATION. CINCINNATI OH 45274-1830 849477001055859500030809 1 Medi: Bnew Bill for service Page, of2 This u Broadband.ihta i,the way. MEDIAONE Billing Date: September 12,1999 1401 E MILLER ROAD LAMING MI M911 5494 7700 Ca 7 12 0001002 Account Number: 8494 77 001 0558595 How to reach ua.._ IVCustomer Service and Service Repair: 394-0001. ROCKY JENNINGS TDD:394-8333(Hearing Impaired) 1420 WOODBINE AVE LANSING MI 48910-2676 Irlrrllrrlrlrlr�rr�llllrrrrrl11111�rl�rrl111rrrrlrlllrr�rl�l,l Account Summary Amount of Last Statement $30.80 A$5 fate payment option tee will be assessed H Amount of Monthly Services 29.84Taxes& Fees .96 Last Statement balance is not received within two weeks of the Total Balance Due $61.96 billing date on this bill.Please pay to avoid an Interruption of service. payment Due Upon Receipt \ l\t,V1 See Detail on Back News From MediaOne The merger with AT&T means we're changing our name to AT&T Cable Services! Next month,your cable bill will reflect our new name and logo.The bill payment address will remain the same for your convenience. Payment Coupon ROCKY JENNINGS Billing Date: September 12,1999 Account Number: 8494 77 001 0558595 Please detach and enclose this coupon with your payment.Do not send cash.Make checks payable to: Payments received on or after 09/12/99 MED/AONE are not included in this statement. Balance Due $61.60 Payment Due Date Upon Receipt Amount Enclosed MEDIAONE PLEASE CHECK THIS BOX IF YOU PO BOX 741830 HAVE WRITTEN ADDITIONAL INFORMATION. - CINCINNATI OH 45274-1830 IJrJJJ���FrII�r�IJ�JrrJIlrJrrJlJlrrrl�IrJrI�rL�IJ 849477001055859500061606 AT&T AT&T Cable Services Bill for Service Page 1of2 AT&T CABLE SERVICES Billing Dale: October 12,1999 8911 E494 7700AX 7 12 0001305 E MILLER ROAD LANSIND Account Number: 8494 77 001 0558595 How to reach us.... IVCustomer Service and Service Repair: 394.0001. 1420 WOODBODBINEE AVE ROCKY IN TDD:394-8333(Hearing Impaired) LANSING MI 48910.2676 --,.ount Summary Amount of Last Statement $ 61.60 cur account Is peat duet Please pay the Previous Balance or Monthly Services 29.84� Taxes &Fees�rvice to your home may be disconnected. To reconnect,you =ust pay the balance due,first month of service,and a Total Balance Due $97.55 n� —onnect charge. Reconnection will be scheduled for the first Payment Due Upon Receipt �!leme date. See Detail on Back Your Information Welcome to AT&T Cable Services! Your cable bill now reflects our new name and logo, but maintains the same format you're accustomed to. Even though we have a new name,we're here to serve you at the same place,the same phone number and the same payment address. ' � � Page opro ` - Account Detail This statement Is for services from nm31on through 1zmmon Previous Balance ---'-------' $97.55 Payment(s) 1021 'Thmnk9�u 1O%�7 Payment '--'------'--'' '87�5 ' yment'T�onbYou —'----'---'----- ' �u���� —'--------'—'---'---'---------' '97J55 ' 195.10 Monthly-- -~~�g.(.) � 11/23- 12122 Basic 11JD3-�Z/22 Beo|c�._------'--------''----'------'---'----- 7J89 . 1���-1��2 1g�5 11��'12Q� Bauk`n.____--'---'--------'--'-----'—'—'—''-'-'- �U ��b��a� -'-- 2�O 29.84 � 10/27 RerdOb#5728 --- 97.55 Taxes &Fee(s) 1021 Non PaxThpCharge 11*O4 ReCdO�Fe� --- ---'---''--------'------'---'----------- 11/12 Franchise Fee_''----'----------------------'--------'' �1M2 FCOUuorFee_ --'-----------''--'-'-----'----'---- 2/]� Subtotal ---'----'-- ' �4 Balance Due ~~~-.~'._~_.-.~_~~--~~-~~~-~ ,~~ ',,'.-^~_-~-^-.------^~-'..^.-~-~, 66.88 � - The Franchise^w*,kym Your m" is:mwmLansing()Ammn`ev^wicmo=Avs.',mnn"°Lansing.^m4893, NeW Billing Address? Please print only new billing infornm6on belowandcheck the box on the reverse side. Thank You mewAddreo -., State Zip ____ Work Phone Home Phone( / 'TESKCQIAMETNTS: PRINT ID: _ yl';r•It WORK ORDER "T�eT t>,;BLE 'SERVI r: c-- 1 TG1 E MIL_ER ROAD.. Lr;l'd5livrj MI JOB NO. 51?-3ti'4-0001WORKORDERf�: !cct, NT DATE 146 4891026.76050240-11 1All ;;:2�1! SUBSCRIB. UMBFp * '!t'��•'s'Ks ar�++at►rc c.•'Y _' E$I NE SIf ESS PHON<= ,: t O W- i*•�SCHEDULE[X:q, r r�<we. aawa iyv Mtuo•t.<;ta.Y - 1 O11 DATE` r_.,=• TIME", S1 ?•-4{4—Ict� 51.'—O'DO—�rJC'•1 NCNPAY DISC -101 1�D.f20 ...T`r ,cI ME SERVICE NAME AND ADDRESS VIP SUB MAP CODE MGMT. SERV.SALES REP. MISC. S STATUS AREA AREA CA._'l:I )\jl GS, POCKY 3 i 0 WOODB INE AVE04 _AI'1SING hiI 4091O—=S?•' AEFAI} ' ;.HEAD, `' e xt+exs .�, � ENDSD ,E1�ING T.YPF ,, ;TYPE HOOK UP r4V q �ti=_'L FAl i 17isTT 5 r� ''CAIfERNAIN�� rc.>c�a. '�+" i�'�`. LLAST;PAYMENT� _ •DA`fE ,HOUSE ST TUS, v ; POI E I''r BRIDGER ADDRES: At)TONATICAI-LY `Eh"ERATED � NUMBER" Ogg )�%9 RVI`'E R'-"'ITLI - L4 ►; � ' T��%• ,r Zy^X 1:�dkF{tii:�•t -+f� -� - a. T'� . . _ NbTESTO.I If CHNIC r {� s r DROP LOCATION' NUME OUTI[ WORK TO BE P.ERFORMEDr' ;: CONVERTER' :�.' �'•`% x- TEJtiIINAG CURRENT; ODE 1-OTY::�±. `t!�'"DESCRIP770N :' .,;tiCHARGE;:A- SERIAL NUMBERITYPE/STATU BALANCE;d A 1 BAS;IC. i i. 19 3r 1 DASIC 19. C• +- i•a..f� Y ii L� c :J --? AMOUNT ADDI L OU VLET I�. ,=Fr r oEUN11 E1 y1r----i 1= AMOUNT e CYCLE DELO DAYS i F - -X yy - -i- •+- 1,, T k' +7�._! ..,NE7(T STATEMENT �' BALANCE Is / v) DEPOS(r _..J AMOUNT / I: i)c, PREVIOUS TROUBLE CAL W FORMATION DATE RESOLD TECH CODE CONVERTER(S)INSTALLED Y N 1• REMOTES ❑ ❑ Y N 2. REMOTES ❑ ❑ CONV. GND BLK TAP Y N :H 58 3 REMOTES Cl ❑ COMPLETION CODE H SZ TTC TNc Tvrv ------------- START S7OP CHARGE AMDUN H 36 TEMPORARY E ;.jr� R'Cr,,• "at�PJ—P;;'r :H 2 DISCOUNTS SA tk N - DEPOSIT TO COLLECT DEPOSIT AMOUNT PAID TAG# REPAYMENT TO COLLECT PREPAYMENT AMOUNT PAID TAG# TAL AMOUNT TO COLLECT TOTAL AMOUNT PAID TAG# #OF DAYS CREDIT AMOUNT TECH COMMENTS: AMOUNT=%: :+ CREDITED CHE LL CK ?'COECTED.' 127. (STALL CODE A/O-VCR-DCR CHANGE OF SVC DISCONNECT INVOLUNTARY PLEASE SEE REVERSE SIDE FbFf TERMS A CONDITION' OF SERVICE AGREEMENT' - JP TO BE BURIED YES NO J08 DWELLING HAS R.E. CUSTOMER SI gTURE DATE YES © I '� TEOFiA7DiNIT1ALS / DATE rl IcrnluFR rno.. January 13, 2000 Dear Cable Board Advisory Members, First of all let me thank you all for inviting me to attend your meeting last night. `Th& dinner from"Famous Taco"was fantastic except there weren't many choices on beverage but it was great. It is good to know about the members' decision on how the City Grant will be award this year. I know there isn't much of fund but at least there is something better than nothing and I'm glad I was able to attend your meeting and was able to help you out answering some questions about these Public Access programs. Please don't hesitate to ask if I can be any further assistance in the future. There was an important point that I was going to make during the review of my Grant Application. However, I didn't because all the applicants who applied the grant to purchase equipment had been denied due to not enough funds for everyone per their requested. I understand that in your City Grant policies there is a statement said that in order for any individual or an organization to eligible to apply for a city grant to purchase video equipment, that piece of equipment must not available to check out from AT&T Cable Services Public Access. It is true that AT&T Cable Services has all the basic equipment available for public access producer to checkout and those are light kits, camcorders,tripods and hand held microphones. Eventhough, AT&T Cable Services provided all those equipment I think it is good that I must let you all know the reason why I would like to apply the grant to purchase a light kit for my show. As an employee at AT&T Cable Services my job is to make sure I'm taking care of all the public access problems. To name a few responsibilities, I teach all the basic and advanced television workshops, schedule programming on channel 16 (Public Access Channel), assist public access producer with their show, check in and out portable equipment to public access producer, and make sure all producers have accessible to all pieces of equipment that AT&T Cable Services has available for them to use. Under AT&T Cable Services employee.policies, during my working hours I must not use any minute of my working time to produce my public access show, it is consider to be a personal thing on the work. However, I must produce my show only on the weekend. As a matter of fact, all the portable equipment is going out on the weekend. For that reason 90 percent of the times I will not have access to any Light kits or camcorder because they were gone. As an AT&T Cable Services employee and a public access producer I don't feel that it is right for me to reserved equipment for myself. My customer is always come first. I don't want other access producer to think that because I work here and I have access to all the equipment. If I only produce my show in the studio I have no problem because there are plenty of light to use. Because lack of resources for my show I have to go out of town often to get the resources necessary for the show or going out to someone's ANT Great Lakes Division AT&T Broadband&Internet Services AT&T Cable Services 1401 E.Miller Road Lansing,MI 48911 January 28, 2000 Karen Schmidt Chairperson, Cable Commission City of Lansing _ 124 W Michigan Ave— 10`h Floor Lansing, MI 48933 Dear Ms. Schmidt: In our continuing effort to keep you informed, AT&T Cable Services will be implementing certain adjustments to prices for commercial customers effective March 1, 2000. The price increase impacts our commercial customers only. Currently, commercial customers are paying the same rate as residential customers. Because we are required to pay a higher programming'cost for commercial customers, this increase is necessary to accommodate the price difference. Thirty-day notification to these customers has been sent via a letter that was dated January 24, 2000. The pricing structure is attached. As in any business, the costs of cable TV rise over time. This price increase is necessary to ensure that we continue to offer our customers the best in entertainment. If you have any questions, please do not hesitate to call me at 333-4424. Sincerely, t'X11Z .* John D. Rawcliffe General Manager �� Recycled Paper RESTAURANT/BARS OFFICES RESTAURANT/BARS W/ ENTERTAINMENT PCKG* 1 - 5 TVs $35.00 $35.00 $85.00 6 - 11 TVs $55.00 $55.00 $125.00 12 + TVs $75.001 $75.001 $165.00 Music Choice $45 ala carte& $10 for additional tuners//$35 if also subscribe to video service&$3.50 for each additional tuner Converter/Remote $3.50 Deluxe Tier - Offices $5.00 & $3.50 for converter and remote *includes Deluxe Tier (ESPN2, SciFi, Comedy Central, CMT, History Channel), Fox Sports Detroit, 1 Converter & Remote number of TVs takes into consideration viewable seats (0-100; 101-200; 201+) Installation fee is based on the Hourly Service Charge. Committee ®ate NAME ADDRESS REPRESENTING PHONE LC— -2 3 -tea �� MINUTES =. , TELECOMMUNICATION AND CABLE ADVISORY,BOA� . $: 3 `" City Council Conference Room ' 124 West Michigan Avenue LF. ;= Ci 1 Y CLER i Wednesday, January 12 at 5:30 PM CALL TO ORDER Meeting was called to order at 5:40 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member Ida Bryanton, Member David Koskinen, Member Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Services Jack Jordan, Law Department Lue Lee, ATT Cable Karen Schmidt, CITY-TV PUBLIC COMMENT ON AGENDA ITEMS None. APPROVAL OF MINUTES MR. KOSKINEN MOVED TO APPROVE THE MINUTES OF THE NOVEMBER 10, 1999, MEETING AS SUBMITTED. MOTION CARRIED 6-0. ACTION/DISCUSSION 2000 Meeting Schedule The second Wednesday of each month was presented. MR. KOSKINEN MOVED TO APPROVE THE MEETING SCHEDULE FOR 2000. MOTION CARRIED 6-0. Grant Applications Mr. Lue Lee, Public Access Manager of ATT Cable, was asked to comment on individual applicant's programs, equipment availability and ATT's Policies on Playback Length of Run, Offensive Programming and Time Slot Issuance. Member Blonde would like to encourage ATT to revise policies to reflect a "Three Strikes and You're Out" rule when a substantial amount of public concern is shown. Individual grant requests were discussed. Vice-Chair Davy pulled out those applicants whose applications were not completed properly either some information was not provided or too vague for the Board to make a clear decision. These applicants are to be invited to the next meeting to formally discuss their applications. MR. KOSKINEN MOVED THE FOLLOWING GRANTEE APPROVALS: DARRYL BURGESS, $291.60 (30 SVHS-120 and 10 VHS-120 tapes) BETTY CARTER-COONEY $200.00 ($100.00 in tapes, $100.00 misc.) KAREN HOLTHER, $200.00 (24 SVHS-120 tapes). MOTION CARRIED, 6-0. DISCUSSION AND PENDING ITEMS Annual Report Chairperson Starks asked the members to look over the draft report for discussion and the next scheduled meeting. Resolution for AT&T's Report Jack Jordan, Law Department, reported that as of date, he had not heard from AT&T regarding the Resolution passed by Council. REPORTS Attorney Mr. Jordan has been receiving letters complaining of AT&T's service. The people feel that they have no voice. AT&T needs to send a Representative to these meetings by City Ordinance (810.23) to give and receive information. Public Service Department Mr. Danke reported that three (3) permits are currently being sought. Those businesses are McCloud USA, Century Tower and Williams Communication. The meeting was adjourned at 8:05 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair t.�Az� DATE ! CC, AUT Great Lakes Division AT&T Broadband&Internet Services AT&T Cable Services 1401 E.Miller Road Lansing, MI 48911 January 28, 2000 Karen Schmidt Chairperson, Cable Commission City of Lansing 124 W Michigan Ave— 10"' Floor Lansing, MI 48933 Dear Ms. Schmidt: In our continuing effort to keep you informed, AT&T Cable Services will be implementing certain adjustments to prices for commercial customers effective March 1, 2000. The price increase impacts our commercial customers only. Currently, commercial customers are paying the same rate as residential customers. Because we are required to pay a higher programming cost for commercial customers, this increase is necessary to accommodate the price difference. Thirty-day notification to these customers has been sent via a letter that was dated January 24, 2000. The pricing structure is attached. As in any business, the costs of cable TV rise over time. This price increase is necessary to ensure that we continue to offer our customers the best in entertainment. If you have any questions, please do not hesitate to call me at 333-4424. Sincerely, John D. Rawcliffe General Manager `DO Recycled Paper RESTAURANT/BARS OFFICES RESTAURANT/BARS W1 ENTERTAINMENT PCKG* 1 - 5 TVs $35.00 $35.00 $85.00 6 - 11 TVs $55.00 $55.00 $125.00 12 + TVs $75.00 $75.001 $165.00 Music Choice $45 ala carte & $10 for additional tuners//$35 if also subscribe to video service & $3.50 for each additional tuner Converter/Remote $3.50 Deluxe Tier - Offices $5.00 & $3.50 for converter and remote *includes Deluxe Tier (ESPN2, SciFi, Comedy Central, CMT, History Channel), Fox Sports Detroit, 1 Converter & Remote number of TVs takes into consideration viewable seats (0-100; 101-200; 201+) Installation fee is based on the Hourly Service Charge. MINUTES - TELECOMMUNICATION AND CABLE ADVISORY BOARD City Council Conference Room _ �, 1 4 2 Ir 124 West Michigan Avenue Wednesday, January 12 at 5:30 PM CALL TO ORDER Meeting was called to order at 5:40 p.m. COMMITTEE MEMBERS Greg Starks, Chair Sherie Davy, Vice Chair Michael Blonde, Member Ida Bryanton, Member - David Koskinen,Member Luke Schafer, Member OTHERS PRESENT Dan Danke, Public Services Jack Jordan,Law Department Lue Lee, ATT Cable Karen Schmidt, CITY-TV PUBLIC COMMENT ON AGENDA ITEMS None. APPROVAL OF MINUTES MR. KOSKINEN MOVED TO APPROVE THE NIINUTES OF THE NOVEMBER 10, 1999,MEETING AS SUBMITTED. MOTION CARRIED 6-0. ACTION/DISCUSSION 2000 Meeting Schedule The second Wednesday of each month was presented. MR. KOSKINEN MOVED TO APPROVE THE MEETING SCHEDULE FOR 2000. MOTION CARRIED 6-0. Grant Applications Mr. Lue Lee, Public Access Manager of ATT Cable, was asked to comment on individual applicant's programs, equipment availability and ATT's Policies on Playback Length of Run, Offensive Programming and Time Slot Issuance. Member Blonde would like to encourage ATT to revise policies to reflect a"Three Strikes and You're Out" rule when a substantial amount of public concern is shown. Individual grant requests were discussed. Vice-Chair Davy pulled out those applicants whose applications were not completed properly either some information was not provided or too vague for the Board to make a clear decision. These applicants are to be invited to the next meeting to formally discuss their applications. MR. KOSKINEN MOVED THE FOLLOWING GRANTEE APPROVALS: DARRYL BURGESS, $291.60 (30 SVHS-120 and 10 VHS-120 tapes) BETTY CARTER-COONEY$200.00 ($100.00 in tapes, $100.00 misc.) KAREN HOLTHER, $200.00 (24 SVHS-120 tapes). MOTION CARRIED, 6-0. DISCUSSION AND PENDING ITEMS Annual Report Chairperson Starks asked the members to look over the draft report for discussion and the next scheduled meeting. Resolution for AT&T's Report Jack Jordan,Law Department, reported that as of date, he had not heard from AT&T regarding the Resolution passed by Council. REPORTS Attorney Mr. Jordan has been receiving letters complaining of AT&T's service. The people feel that they have no voice. AT&T needs to send a Representative to these meetings by City Ordinance (810.23) to give and receive information. Public Service Department Mr. Danke reported that three (3) permits are currently being sought. Those businesses are McCloud USA, Century Tower and Williams Communication. The meeting was adjourned at 8:05 p.m. Submitted by Karen Schmidt CITY-TV Manager Approved by Greg Starks, Chair DATE 2 9 ©b Constance J. Jennings 1420 Woodbine Ave. Lansing, M148910-2676 City of Lansing Cable Franchise RECEIVED Customer Relations DEC 2 7 1999 MAYOR'S OFFICE CITY OF LANSING RE: Complaint against AT & T Cable Services Date: December 22, 1999 Dear Sirs: Enclosed is a copy of my letter to AT&T Cable Services Specialists regarding the collection of my bill and the charges and fees attached. I am waiting their decision and action on my account. I wanted you to be aware of their practice of holding services for ransom and their-calling me a liar. I believe I did nothing wrong when paying my bill to the bill pay- ment center as the bill said. There is nothing to indicate that the bill should be paid locally to avoid disconnection. do not wish to subscribe to the cable service from AT&T and wonder if the way I was treated may be connected to my being asked to join a class action suit against AT&T for slamming both my business and home telephones. As of the end of the year, I will be asking to be disconnected from the cable system. My family has decided that we like the ethics of Dish Net- work much better. Being the only game in town, I think, has gone to AT&T's head. I'm not so addicted to my TV to agree with their tactics. I don't like being treated like this. Please read the attachments and call me if you have any further ques- tions. My number is 484-1835. Thank you. Sincerely, Constance J. Jennings AT & T CABLE SERVICES CO ej PO BOX 741830 CINCINNATI, OH 45274-1830 Rocky Jennings 1420 Woodbine Ave. Lansing, MI 48910-2676 Account Number. 8494 77 001 0558595 December 15, 1999 1 am writing to beg for your mercy. am referring to the latest bill I received from your company regarding my cable services. I was behind on payment of my bill and when I received the bill dated 10-12-99, 1 immediately placed my check for$97.55 in the mail. The bill I had received said "Due upon Receipt" and I did just that. The following week, on 10-20-99, a man appeared at our door from your company wanting payment of the bill or he would disconnect our cable. I proudly showed him in my checkbook that the bill was paid and mailed and he called the company to see if it had been booked to my account. Alas! It had not My choice was to pay the$97.55 in full (again) or have him disconnect my service. I did not have that money available for cable due to already paying the bill the week before. I wrote a bad check to him and then.called the customer service representative in our area to see if I could get that check back. The back of the service order specifically explains that no refunds of money in excess will be made to the customer. Instead, I just paid for 3 additional months of cable service. spoke with Purlie who was supervisor that day. She was extremely mean and told me it was my fault I chose to pay for cable instead of groceries to feed my family. She also said that I should have received a disconnect notice that told me to pay at the local office and not to mail it I had not seen a notice of this sort and she told me it was not a requirement of the company to notify me of disconnect, but a courtesy. Since I have had cable service for as long as it has been available in the Lansing area, approximately 20 years, I did not expect this kind of treatment from the CSR. What about the customer being right? I was called a liar, since I could not prove that my payment was made,just because it had not yet been entered in your computer. don't feel that I should be penalized for the slowness of payment processing at your payment center. I also feel the bill itself could have the message on it to pay in the local office when it is late, so that information isn't necessary to mail under separate cover. I would have done that had I known. I further don't feel it was right to hold my cable service hostage for another$97.55. 1 really felt I had no other choice than to do what I did.Additionally, the amount in arrears at that time was only $63.73. Why was I forced to pay the entire $97.55?The payment for the next month was not due until 11-1-99. So actually, part of my payment was in advance. placed a stop payment on that check which cost me $12.00 at my credit union. That is nothing compared to the $25.00 NSF fee that would have happened if I hadn't On top of that, your bill dated 11-12-99 shows charges for"collection" on 10/21 of$15.00, a returned check fee of$20.00 on 11/04. The total extra charges by AT&T is $35.00. 1 am asking you to remove these charges from my bill. I believe that I did everything I was supposed to do to pay my bill except that I was late. To have the cable cut off apparently would cost me $15.00 and to have it reconnected would cost another$45.00 according to Purlie.As it is it will cost me $47.00 if you will not remove the extra charges. have enclosed a month's payment with this letter. Please apply it to my bill. Since you do not refund extra money paid on bills, I will not pay these extra charges until I hear from you. I have also enclosed copies of all the papers involved. Thank you for your attention to this matter and I will be looking for your response. Sincerely, Connie Jennings, for ioc.kyy Jenning nd family Medialme Bill f( Service Paget of 1VtbAWb..L This 6 the way. Billing Date: 1401 E MILLER ROAD LAMIW M� g August 12,1999 4MI 8494 n00rb 7 12 000108E Account Number: 8494 77 001 0558595 How to reach ue Customer Service and Service Repair: 394-0001. ROCKY JENNINGS TDD:394.8333(Hearing Impaired) 1420.WOODBINE AVE LANSING MI 48910-2676 Account Summary Amount of Last Statement $30.80 Payments -30.80 Monthly Services 29.84 Taxes&Fees .96 Total Balance Due $30.80 Payment Due Date 09/01/99 See Detail cn Back News From MediaOne Thank you for being a MediaOne customer! Payment Coupon ROCKY JENNINGS Billing Date: August 12,1999 Please detach and enclose this coupon with your Account Number: 8494 77 001 0558595 payment Do not send cash.Make checks payable to: Payments received on or after 08/12/99 ME'DIAONE are not included in this statement. Balance Due $30.60 Payment Due Date 09/01/99 Amount Enclosed MEDIAONE PLEASE CHECK THIS BOX IF YOU PO BOX 741830 HAVE WRITTEN ADDITIONAL INFORMATION. CINCINNATI OH 45274-1830 849477001055859500030809 MedialneW gill ft.. Service Pag e 1 of 2 ThL i,Broadband.Th4 is the way. MEDIAORE Billing Date: September 12,1999 toot E MILLER Roan LAMI a MI 48911 8494 7700 C8 7 12 0001082 Account Number: 8494 77 001 0558595 How to reach us. Customer Service and Service Repair: 394.0001. ROCKY JENNINGS TDD:394-8333(Hearing Impaired) 1420 WOODBINE AVE IANSING MI 48910-2676 - Account Summary Amount of Last Statement $30.80 .Monthly Services 29.84 A$5 late payment option fee will be assessed If Amount of Taxes&Fees .96 Last Statement balance is not received within two weeks of the Total Balance Due $61.60 billing date on this bill.Please pay to avoid an Interruption of ` service. Payment Due Upon Receipt See Detail on Back News From MediaOne The merger with AT&T means we're changing our name to AT&T Cable Services! Next month,your cable bill will reflect our new name and logo.The bill payment address will remain the same for your convenience. Payment Coupon ROCKY JENNINGS Billing Date: September 12,1999 Account Number: 8494 77 001 0558595 Please detach and enclose this coupon with your payment Do not send cash.Make checks payable to: Payments received on or after 09/12199 MEDIAONE are not included in this statement. Balance Due $61.60 Payment Due Date Upon Receipt Amount Enclosed MEDIAONE PLEASE CHECK THIS BOX IF YOU PO BOX 741830 HAVE WRITTEN ADDITIONAL INFORMATION. CINCINNATI OH 45274-1830 849477001055859500061606 AT&T AT&T Cable Services Bill for Service Pagel of AT&T CABLE SERVICES Billing Date: October 12,1999 '4011E MILLER ROAD LANSING MI Account Number: 8494 77 001 0558595 6494 7700 AX 7 12 0001305 How to reach us. IV Customer Service and Service Repair: 394-0001. ROCKY JENNINGS TDD:394-8333(Hearing Impaired) 1420 WOODBINE AVE LANSING MI 48910-2676 =ount Summary Amount of Last Statement $61.60 Monthly Services 29.84 cur account Is past duel Please pay the Previous Balance or Taxes&Fees rvice to your home may be disconnected. To reconnect,you Total Balance Due $97.55�uat pay the balance due,flrat month of service,and a c n� —.onnect charge. Reconnection will be scheduled for the(first Payment Due Upon Receipt _ (� �Ifgble date. See Detail on Back jb Your Information Welcome to AT&T Cable Services! Your cable bill now reflects our new name and logo, but maintains the same format you're accustomed to. Even though we have a new name,we're here to serve you at the same place, the same phone number and the same payment address. Page 2 012 Account Detail This statement Is for services from 11/23/99 through 12/22199. PreviousBalance........................................................................................................................... 97.55 Payment(s) 1027 1021 Payment-Thank You........................................................................................... -97.55 Payment-Thank You........................................................................................... -97.55 Subtotal».....»..... .....»»»....»..».....».»......».»»»»................»...».....»».. -195.10 Monthly Charge(s) 1123- 12/22 Basic 1................................................................................................................... 7.89 1123-1222 Basic 3...................................................... 1123- 1222 19.05 Additional Outlet................................................................................................... .00 1123 1222 Basic 2 . ................... . Subtotal».»»»»..»»..........».. ............................................................................. 2.94 Adjustment(s) 1027 Rerd Ck#5729......................................................................-............................. 97.55 Taxes &Fee(s) 11/04 1021 Non Payy Trip Charge............................................................................................ 15.00 Rerd Ck Fee......................................................................................................... 20.00 11112 11/12 Franchise Fee....................................................................................................... 00 FCC User Fee........................................................................ ................... .04 Subtotal»..»........»»»»»..»..».....»»»..»..»»».......»......».»».»»..»...»......»..»..»..... 37.04 BalanceDue................................................................................................................. $ 66.88 The Franchisa Authority In Your Area in:City Ot Lansing(MI0242)124 W.Michigan Ave.-tOTH Fbor Lansing,MI 48933 NeW Billing Address? Please print only new billing information below and check the box on the reverse side. Thank You. New Address City State Zip Work Phone( ) Home Phone( ) rWt"L 9(41 5s,: rnR.I NT IL): WORK ORDER 1 AT&T CABLE SERVICES :4Gi E MIL_ER ROAD,. L�•NSING Mi JOB NO. ; 517-37 4-0001 M 1' , 111IORK ORDER y':l#Z"i 7& PRINT DATE 0146 489iG267605024001 1o.20 a :rr:s:r°i!tir �jdW/? Rylg Lu CH�6rril�llk'� D. SUBSCRJB`��p)NUMBER rE$IDEJ NE K ► . p{p(� Y jyj`0 ! OiF�;1;iY ?SCHEDULED:`tarei S:Iy-47?IJ01.355859 ! r ;I DATE ..•:TIMEY� s1• -000- Oc0 NCNPA�� DISC: NNE 10 G ,T�, ,. SERVICE NAME AND ADDRESS VIP SUB MAP CODE MGMT. SERV.ESALESREP. MISC. STATUS AREA AREA CA RCCK.Y r;J G3�0 _ �JI"'OODBINE AVE '�`'1`) fiAl'!SING HEAD,, s .ti�.,c�,��@: 4a ; ., .. .. ... t,,. _..,. (`7 I 4591 O—=b7� AE=PAYfV ';ENDS ;ti:{ .i �D11E111(�G.IYPFj; C e TYPE HOOK-UP r^c %X !Ic K _ `? ►, 4;':: =1ASTF?A ENT° c:,tt�e}.: .race •.a!�.r :FOIE: ? A ' j'ia:HOUSE ST�A�IJSI ;.4 «, PO BER VBRIDGER ADDRES: AUTOMATICALLY GENERATED 0 -r r �u Sl J9f 9=; SE.�c�/I.,E R_i+!ls L. l - — rs: f S, OJ .st9"tfs'-n - �}.+� }♦ F «.* d _ L-7 .{ r ATE FTECHNICIA {� i �NUME T `i- " { '`� _. #` fiOP LOCATION M.4F,-•• ^..fir.-* k� •c �'.t:. �c - .![. 1... 7t.:':9rr±. - a OUTU )jN KIN`1 jai': WORK TO BE'PERFORMED�E:s--i•:x'"il�:s;ac -a; `: ::; t ;°w ;-CONVERTER".. ODE . IDISCOLWT `Fr�3 .DESCRIRdION +a*_�CNARG T�MINPCM BALANC��? es SERIAL NUMBER/TYPE'/STATUS ��ADDRESS =`-IA' 1 BASIC 1 :. b9 --;� N P S , 3T, 1 BASIL :3 19. 05 -.A-13D—"ic CURREar AMOUNT L-r: 1 AZ i:TL rU rLEI DWtX i-Kr AMOUNT CYCLE DUO CODE DAYS NEXT STATEMENT BALANCE 1 t:, ;'_ 1� IS ;iCG1MII::if! _ 7 .2i,� 15 ._._ ::i��. , / DEPOSIT - J AMOUNT PREW)US TROUBLE CAL INFORMATKNJ DATE RESOLD TECH CODE CONVERTER(S)INSTALLED Y N REMOTES ❑ Cl Y N r3. REMOTES ❑ ❑ CONY. GND BLK TAP Y N H 58 REMOTES Cl ❑ COMPLETION CODE TNC TM/V H 5Z START STOP CHARGE AMouN µ H 36 ITC TEMPORARY E ;.jCJ kSC:: "aCN—Pi;Y :H 2 DISCOUNTS S -f N DEPOSIT TO COLLECT DEPOSIT AMOUNT PAID TAG# 3EPAYMENT TO COLLECT PREPAYMENT AMOUNT PAID TAG# TAL AMOUNT TO COLLECT TOTAL AMOUNT PAID TAG# ,. #OF DAYS CREDIT AMOUNT TECH COMMENTS: � `AMOUNT;Y M _..CREDITED ?�COLLECTED:4. S-S G (STALL CODE A/O-VCR-DCR CHANGE OF SVC DISCONNECT INVOLUNTARY PLEASE SEE REVERSE SIDE F!0fl TERMS&CONDITION' OF SERVICE AGREEMENT' - JP TO BE BURIED 0 C3 DWELLING HAS R.E. ; YES NO J08 YES CUSTOMER S ATURE DATE .�,fl rn IcrntuFcr r-nov /I 7 TEOHaDiNITIALS / DATE (���SS� January 13, 2000 Dear Cable Board Advisory Members, First of all let me thank you all for inviting me to attend your meeting last night. `Th6 dinner from"Famous Taco"was fantastic except there weren't many choices on beverage but it was great. It is good to know about the members' decision on how the City Grant will be award this year. I know there isn't much of fund but at least there is something better than nothing and I'm glad I was able to attend your meeting and was able to help you out answering some questions about these Public Access programs. Please don't hesitate to ask if I can be any further assistance in the future. There was an important point that I was going to make during the review of my Grant Application. However,I didn't because all the applicants who applied the grant to purchase equipment had been denied due to not enough funds for everyone per their requested. I understand that in your City Grant policies there is a statement said that in order for any individual or an organization to eligible to apply for a city grant to purchase video equipment,that piece of equipment must not available to check out from AT&T Cable Services Public Access. It is true that AT&T Cable Services has all the basic equipment available for public access producer to checkout and those are light kits, camcorders,tripods and handheld microphones. Eventhough, AT&T Cable Services provided all those equipment I think it is good that I must let you all know the reason why I would like to apply the grant to purchase a light kit for my show. As an employee at AT&T Cable Services my job is to make sure I'm taking care of all the public access problems. To name a few responsibilities, I teach all the basic and advanced television workshops, schedule programming on channel 16 (Public Access Channel), assist public access producer with their show, check in and out portable equipment to public access producer, and make sure all producers have accessible to all pieces of equipment that AT&T Cable Services has available for them to use. Under AT&T Cable Services employee.policies, during my working hours I must not use any minute of my working time to produce my public access show, it is consider to be a personal thing on the work. However, I must produce my show only on the weekend. As a matter of fact, all the portable equipment is going out on the weekend. For that reason 90 percent of the times I will not have access to any Light kits or camcorder because they were gone. As an AT&T Cable Services employee and a public access producer I don't feel that it is right for me to reserved equipment for myself. My customer is always come first. I don't want other access producer to think that because I work here and I have access to all the equipment. If I only produce my show in the studio I have no problem because there are plenty of light to use. Because lack of resources for my show I have to go out of town often to get the resources necessary for the show or going out to someone's ANT Great Lakes Division AT&T Broadband&Internet Services AT&T Cable Services 1401 E.Miller Road Lansing, MI 48911 January 28, 2000 Karen Schmidt Chairperson, Cable Commission City of Lansing _ 124 W Michigan Ave— 10'' Floor Lansing, MI 48933 Dear Ms. Schmidt: In our continuing effort to keep you informed, AT&T Cable Services will be implementing certain adjustments to prices for commercial customers effective March 1, 2000. The price increase impacts our commercial customers only. Currently, commercial customers.are paying the same rate as residential customers. Because we are required to pay a higher programming'cost for commercial customers, this increase is necessary to accommodate the price difference. Thirty-day notification to these customers has been sent via a letter that was dated January 24, 2000. The pricing structure is attached. As in any business, the costs of cable TV rise over time. This price increase is necessary to ensure that we continue to offer our customers the best in entertainment. If you have any questions, please do not hesitate to call me at 333-4424. Sincerely, John D. Rawcliffe General Manager '�39 Recycled Paper RESTAURANT/BARS OFFICES RESTAURANT/BARS W/ ENTERTAINMENT PCKG* 1 - 5 TVs $35.00 $35.00 $85.00 6 - 11 TVs $55.00 $55.00 $125.00 12 + TVs $75.00 $75.00 $165.00 Music Choice $45 ala carte&$10 for additional tuners//$35 if also subscribe to video service &$3.50 for each additional tuner Converter/Remote $3.50 Deluxe Tier - Offices $5.00 & $3.50 for converter and remote *includes Deluxe Tier (ESPN2, SciFi, Comedy Central, CMT, History Channel), Fox Sports Detroit, 1 Converter & Remote number of TVs takes into consideratign viewable seats (0-100; 101-200; 201+) Installation fee is based on the Hourly Service Charge.