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HomeMy WebLinkAboutOUT OF DATE HRCS Advisory Board By laws HUMAN RELATIONS AND COMMUNITY SERVICES DEPARTMENT r r�� fF�K r 1� �I Virg Bernero, Mayor JOAN JACKSON JOHNSON, Ph.D. DIRECTOR TABLE OF CONTENTS Department Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Department Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Name and Place of Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Mandated Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 By-Laws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Board Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Amendments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Advisory Board Officers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Committees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Staff Positions/Job Descriptions • Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 • Deputy Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 • Program Development Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 • Commission Investigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 • Contract Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lb • Equal Opportunity Specialist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 • Administrative Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Funding Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 HUMAN RELATIONS AND COMMUNITY SERVICES DEPARTMENT ADVISORY BOARD RULES OF PROCEDURE I. MISSION STATEMENT: The mission of the Human Relations and Community Services Department is to foster a well- functioning, connected community capable of providing essential human services to meet citizens' needs, promoting and upholding principles of equal rights and opportunity, addressing issues of diversity and meeting its racial and social challenges. II. PURPOSE The purpose of the Board shall be to "....foster mutual understanding and respect among all groups in the City and promote essential human services to meet citizens needs within the community. It shall discourage discriminatory practices among any such groups or any members thereof. It shall examine and make such studies in any field of human relations as will, in the judgement of the Board, aid in effectuating its general purpose." Further it shall perform advisory functions as established by Charter 273 of the Codified Ordinances of the City of Lansing entitled " Human Relations and Community Services Advisory Board" and perform the functions of an Advisory Board as specified by Article 5 Chapter 106 of the Lansing City Charter. III. NAME AND PLACE OF BUSINESS The name of the department is the HUMAN RELATIONS AND COMMUNITY SERVICES DEPARTMENT and the principal office is located at: 124 W. MICHIGAN AVE., 4T' FLOOR CITY HALL, LANSING, MICHIGAN, 48933. IV. DEPARTMENT The Human Relations and Community Services Department is responsible for administration of nine City program/service areas: Equal Employment Opportunity Compliance; Non-Discrimination in City Services Enforcement;Labor Standards Compliance; Human Services Funding;Direct Citizen Assistance;Grant Development;Leadership in Addressing Key Social Concerns;and Liaison to City Boards and Committees which address community concerns related to equity.These responsibilities may be broadly conceptualized as two functional components which historically, have been designated as Human Relations and Community Services. The Human Relations component ensures compliance with city,state,and federal laws,ordinances and regulations regarding equal employment opportunity,prevailing wage, minority business, fair housing, disability, civil rights, sexual harassment and ethnic intimidation. To ensure compliance 3 the staff reviews information on construction projects, bid tabulations, tax abatement requests and job reviews. Staff monitors equal employment opportunity and receives discrimination complaints for businesses with City contracts in excess of $5,000. The Department provides diversity information/activities and mediation/conciliation services for the staff of various City departments and City residents. The Community Services component is responsible forassessing human services needs,dispensing funds (1.25 percent of the General Fund as mandated by City resolution), and monitoring City- funded agencies which develop programs/services to address these needs. The 1.25 percent amounted to approximately $1.425 million in FY 2007/2008 which provided funding to fiftv-ane (51) different agencies forfift -four 541 human services contracts Administration of theseir funds requires identification and prioritization of community needs as well as the development and monitoring of contracts to procure needed services. Grant development is also utilized to supplement City and other funding to provide needed human services in Lansing. The Department is also responsible for providing leadership and coordination of community initiatives which address important social concerns such as substance abuse, violence and crime prevention, youth development, homelessness, health care access, technology access and literacy and improved academic performance. In addition to the above, the HRCS Department houses the Board of Police Commissioners' Investigator. The Board of Police Commissioners is authorized by the Lansing City Charter. It is composed of eight citizens who are appointed by the Mayor,with the advice and consent of the City Council, to serve four year terms. The City charter requires this citizen review board to establish procedures for receiving and resolving complaints against the Lansing Police Department. The Commission Investigator is an independent civilian investigator whose duties are to monitor and process citizens' complaints against employees of the Lansing Police Department.A complaint may be filed by letter, telephone, in person, or through a friend or family member. 4 HUMAN RELATIONS AND COMMUNITY SERVICES DEPARTMENT V. MANDATED RESPONSIBILITIES Responsibilities Legal Mandates 1. Affirmative Action Compliance Charter: 6-301 Code: 295 -Monitor and implement affirmative action plan Code: 288,11 -Prepare affirmative action reports Affirmative Action Plan adopted -Review City Personnel Policies 11/13/72 as amended by Resolution -Compliance Review #340-7/22/85 -Design and implement strategies to increase recruitment/retention of minorities in City Government - Design and implement strategies to increase representation of minorities, women and people with disabilities 2, Equal Employment Opportunity Compliance Charter: 6-301 Code: 206.21 -Job applicant reviews Code: 206.23 -Personnel practices reviews Code: 295 - Develop and implement policies and procedures to insure non- Code: 288.11 discrimination Sexual harassment policy, 1983 -ADA compliance monitoring Executive Order issued 5118194 -Monitor EEO provisions in contracts -Evaluate vendors over$5,000 and tax abatements applicants - Enforce standard Child Labor law - Receive and investigate employee discrimination complaints 3. Non-Discrimination Enforcement Charter: 1-302;4-102.9 Federal ADA Law -Fair housing enforcement Code:296 - Receive and investigate alleging discrimination in City Code:206.20 employment,housing, issuance of contacts Code: 288.11 Resolution: 5/7/79 -Complaint investigation -Purchasing reviews 4. Fair Labor Standards Enforcement Code: 206.18;206.19 Code:288.11 -Monitor prevailing wage on city construction projects -Monitor federal projects consistent with Davis Bacon and related acts 5 VI. MANDATED RESPONSIBILITIES (Continued) Responsibilities Legal Mandates 5. Direct Citizen Services Charter: 5-301;5-302 Code: 288.11 -Neighborhood conflict mediation/conciliation Complaint Procedure: 98A21, 10/1/98 -Provide community Services information and referral Administrative Order: 99-A6,2/26/99 -Provide direct problem assistance -Receive and investigate citizens' complaints against the Lansing Police Department 6.Administer Human Services Funding(1.25% of General Charter: 3-310 Fund; Community Supported Agency Funding) Code: 288.11 Council Resolution adopted '/z3/78 -Assess and prioritize community needs Council Resolution adopted 10/29/84 -Develop and implement process for funding distribution Council Budget Resolution#247 -Develop and monitor human services contracts for City-funded adopted 5/94 accounts -Evaluation activities -Facilitate the design, implementation and evaluation of City-funded human services programs/services 7.Grant Development Charter: 1-401.1 Code; 288.11 -Identification of potential funding sources and grant writing Council Resolution adopted V/78 -Grant administration -Technical assistance to departments and community agencies -Maintain citywide database on grants -Development of partnerships with funding sources 8. Provide Leadership in Addressing Key Charter: 3-310 Community Concerns Code: 288.11 -Youth substance abuse prevention -Youth violence prevention - Health care access for low income residents -Technology access and literacy for low income residents -Homelessness prevention -Develop collaborations to address community concerns 6 VII. BY-LAWS Section 1: Composition of the Board. The Human Relations and Community Services Advisory Board shall consist of eight(8)members that are appointed by the Mayor of Lansing with the advice and consent of the City Council. Four(4)members shall be from the City-at-large and one(1)member shall be appointed from each of the four(4)wards. Eligibility shall be in accordance with those qualifications required by the City Charter for holding office (Article 5, Chapter 1, Section 5-103). Board members initial term of office will be for a period of two(2)years which can be renewed upon the members request.All Board members must reside within the legal boundaries of the City of Lansing. Section 2: The legislative affairs of the HRCS Department shall be managed by the Advisory Board and such officers and agents as they shall from time to time duly elect and appoint. Section 3: Term of office for elected officials. The term for elected officers of the Advisory Board shall be one (1) year beginning at the date of election. Board members may succeed themselves at the discretion of the Board. Section 4: Removal from Office. Any member who does not maintain residency within the City of Lansing shall be removed from membership on the Board.Any member appointed as a ward representative who does not maintain residency within the ward for which they are appointed shall be removed from membership of the Board. Any member having missed three (3) unexcused absences from regular meetings during the calendar year shall be removed from the Board. Upon the third unexcused absence for the calendar year of a member, the Chairperson of the Board shall notify the member of their removal. The Chairperson shall notify the Mayor's Office of any vacancy with a request to fill the vacancy. Section 5: Vacancies. Appointments to fill vacancies shall be made upon the occurrence of the vacancy and each person so appointed shall take office immediately upon the confirmation of the City Council to serve for the reminder of the unexpired term. if a vacancy is not filled within sixty (60) days the occurrence of the vacancy, City Charter for holding office (Article 5, Chapterl, Section 5-103). Section 6: Compensation. No member of the Board shall receive compensation from the City of Lansing. Section 7: Board members shall abstain from on any matter directly affecting persons employed by the Department who are related to the Board member by consanguinity or 7 marriage or where there will be a material benefit to a Board member, A. Conflicts of Interest Policy: Each board member has as obligation to maintain the best interests of the Department as his/her best top priority and not take advantage of information or knowledge gained as the result of your participation as a board member. if there is a clash between your own welfare, be it personal, financial or business concerns, and those of the Department,you have a responsibility to not only to "confess"that clash but to remain neutral (not lobby for a decision) and refrain from voting on any matters where this may arise. VIII, BOARD MEETINGS Section 1: Frequency. There shall be monthly meetings of the Advisory Board and such additional meetings as the Board, in its discretion, may wish to hold. Meetings will be held at the 4"floor conference room on the fourth Tuesday of each month.Notice of special meetings may be made by mail,e-mail or telephone to Board members in advance of such meetings, informing members of the purpose of the meeting. An annual schedule of meetings shall be filed with the City Clerk's Office, the City Council Office, and shall be posted in the City Hall Lobby and in the Human Relations and Community Services Department, Section 2: Schedule: Prior to January 1 of each year, the Board shall adopt a schedule of meetings for the upcoming year.At least one regular meeting shall be scheduled each month. Regularly scheduled meetings shall be held the first Thursday of each month at 5:30 p.m. in the City Hall and/or other sites in the community as determined by a vote of the Board. Section 3: Change of Schedule: The Board may change the regular meeting schedule by a vote of its members. Any change in the schedule of meetings shall be posted within three (3)days after the change is made in accordance with the Open Meetings Act. Section 4: Open Meetings: All meetings of the Board shall be open to the public in accordance with law. The Board may hold closed meetings to discuss matters that are exempt from open meetings in accordance with state and/or federal law. Section 5: Public Comment: The order of business (agenda) shall allow the public the opportunity to give reasonable comment related to the responsibilities of the Board. The Chairperson may limit the amount of time allotted at a meeting, by all members of the public will be accorded the same opportunity. Section 6: Accessible Location: All meetings of the Board shall be held in an accessible 8 location. It shall be the duty of the Secretary to ensure that accessible meeting sites are used. Section 7: Order of Business:The agenda for all regular meetings of the Board shall include but not be limited to the following: 1. Call to Order 2. Attendance 3. Approval of Minutes 4. Public Comment 5, Chairperson's Report 6. Director's Report 7. Communications 8. Committee Reports 9. Petitions/Complaints 10. Old Business 11. New Business 12. Adjournment Section 8: Quorum. A quorum shall consist of at least five (5) members. A majority of the serving members of the board shall constitute a quorum of the board.A quorum shall be required to conduct business including but not limited to the approval of minutes, action on motions and approval of reports. Section 9: Rules: The latest edition of Robert's Rules of order shall guide the Board in the conduct of business, but the rules may be suspended by majority consent of the members present. Section 10: Votinp-: Each of the Advisory Board members shall be entitled to one (1) vote on each matter submitted to the vote of the members. It shall take a majority of those 9 members present to approve any action by the Board. Section 11: Special Meetings: The Chairperson may call a special meeting. Public notice of a special meeting of the Board shall be posted stating the purpose,date,time,and place of the meeting. Such notice shall be posted in the City Hall lobby, the City Clerk's Office, and the Human Relations and Community Services Department at least 24 hours prior to the meeting. IX. AMENDMENTS: These rules of procedure(bylaws)may be amended by a majority vote of the Human Relations and Community Services Advisory Board at a regular scheduled meeting provided that a motion for amendment had been presented at the previous regular meeting. Any amendment shall be submitted to the City Attorney for review and, it acceptable, forwarded to the City Clerk's Office. X. OFFICERS Section 1: The elected officers shall be:Chairperson,Vice Chairperson, and Secretary. Officers shall be elected by the Board at its first meeting and, subsequently, at the first meeting after July i of each year, the Board shall elect officers from amongst its members.. Section 2: Chairperson: The president shall preside at all official meetings, public hearings and/or meetings of the Board, and shall appoint members to serve on the standing committees of the Board and other committees as necessary. Any reports generated and approved by the Board shall be signed by the Chairperson. Section 3: Vice Chairperson: The Vice Chairperson shall assume the duties of the Chairperson and the Secretary in the event that either is not present or unable to perform their duties. Section 4: Secretary: The Secretary shall maintain the records of the Board. These records will consist of minutes, attendance, and any reports generated by the Board. Assistance in maintaining these records may be provided by the staff of the Human Relations and Community Services Department. It will be the responsibility of the Secretary to ensure that all documents required to be filed with the City Clerk are so filed. The Secretary shall be responsible for posting notice of all meetings. Section 5: No officer shall serve in the same office for more than three (3) consecutive years. 10 XI. COMMITTEES The following standing committees of the Board shall be established. The Complaint Committee shall be composed of the full Board.With the exception of the complaint committee,each committee will include at least three (3) members appointed by the Chairperson. A. PROGRAM COMMITTEE: This committee shall be responsible for providing advice on program development and planning. 1. Review and evaluate the Department's programs for Human Services, Education, Employment, and Housing. 2. Make recommendations to the Human Relations and Community Services Advisory Board regarding the need and effectiveness of current and proposed department programs. 3. Help plan community programs that promote the objectives of the Human Relations and Community Services Department. 4. Establish regular opportunities for members of the Human Relations and Community Services Advisory Board to interface with the Lansing Community,City Boards,the Mayor, and the City Council. B. BUDGET COMMITTEE: This committee shall be responsible for providing advice on budget development, analysis, and the distribution of funds. I. Review and evaluate the Department's budget prospectus. 2. Make recommendations to the Human Relations and Community Services Advisory Board regarding appropriations, priorities, needs, and adjustments. C. POLICY COMMITTEE: This committee shall be responsible for providing policy recommendations and annual evaluation of the Department. 1. Review and evaluate Department policy. 2. Make recommendations to the Mayor and City Council assessing the viability of policy relative to the quality of programs. 3. Write and submit to the full Board for their consideration and transmittal to the Mayor and City Council an annual evaluation of the Department's effectiveness. 11 4. Work with other city boards on issues common to the mission and interests of the Human Relations and Community Services Advisory Board. D. COMPLAINT COMMITTEE: This committee shall be responsible for implementation of Section 273.06 of the Lansing Code of Ordinances. 1. Receive and examine complaints of tensions,practices of discrimination,and acts of prejudice against any person or group, and may conduct private or public hearings in accordance with state law with regard thereto. 2. If through the course of an investigation it is reasonable to conclude that a violation of City ordinance has occurred, the Human Relations and Community Services Advisory Board shall issue a summary of its findings and refer the matter to the City Attorney's Office for enforcement as appropriate. XII. STAFF The Board does not have any responsibility related to the staffing of the Department unless the Department Director solicit their involvement. The current staff consist of the following positions: Director, Deputy Director, Program Development Coordinator, EEO Specialist, (2) Contract Managers and Administrative Assistant, Additionally, the Board of Police Commissioners Commission Investigator is housed in the HRCS Department. Section 1: Current Staff Positions and Job Descriptions Director: EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Public Administration, Social Science, or a related field and five (5) years of experience in directing a department or agency which serves multiple constituency groups, and enforces local, state, federal equal opportunity and affirmative action mandates, and assesses human service needs to fund community agencies delivering related services, three (3) years of which must have been in a managerial position. Additionally,the candidate shall have completed sixteen(16)quarter hours or equivalent semester hours of college level course work in supervisory management. An equivalent combination of training and experience in related activities may be substituted for supervisory experience and up to eight(8) quarter hours of the required supervisory management course work. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE, SHILLS & ABILITIES: Knowledge of the principles and practices ofprogram development and administration. Comprehensive knowledge of local,state and federal Equal Opportunity and human services administration. Skill in preparing and managing complex budgets with an emphasis on the delivery of human service needs. Skill in directing 12 investigations to resolve complaints and violations of local,state,and federal discriminatory statutes. Skill in negotiating contracts and agreements with federal and state agencies for funding and implementation of City supported services. Skill in establishing relationships with community representatives and agencies to provide guidance in obtaining grants and initiating local projects. Skill in planning, organizing and executing compliance programs in the areas of employment, housing, and wage and hour under the authority of local, state, and federal statutes. Skill in consulting with members of advisory boards in planning activities and overseeing expenditures. Skill in coordinating directly, or through subordinates, activities of staff engaged in evaluating agency proposals and/or investigating complaints. Skill in supervising and coordinating activities of staff engaged in carrying out departmental objectives,utilizing knowledge of department purpose, City rules and regulations, policies,procedures and practices. Must possess strong communication skills. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.)Manages a department which monitors compliance with affirmative action, equal employment opportunity, prevailing wage, minority business, fair housing, disability, civil rights, and sexual harassment laws, ordinances, regulations and policies and assesses human service needs. -Manages and directs departmental staff activities including investigation and conciliation of neighborhood complaints or complaints of discrimination; monitors the purchasing process and identifies minority and woman owned businesses; and develops and monitors contracts to address human service needs within the community. -Develops and administers a comprehensive departmental budget. -Serves as a member of the Human Relations Board, Human Resources Board and the Police- Community Relations Board and provides staff support. -Provides advice to the Mayor,City Council and other City departments on all human service related activities. Deputy Director: EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Social Science or related filed and five(5)years of progressively responsible experience,three(3)years of which were in a supervisory or managerial capacity which serves multiple constituency groups and involved the enforcement of local, state and federal equal opportunity and affirmative action mandates and/or administrative responsibility for developing and evaluating human services programs or an equivalent combination of training and experience. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE,_SKILLS&ABILITIES:Knowledge ofthe principles and practices of effective management, Knowledge of general accounting procedures and local, state and federal equal opportunity. Knowledge of the principles of designing,implementing and evaluating research- based, outcome-oriented human services programs. Skill in writing a wide range of letters and 13 reports. Skill in supervising, training and evaluating others. Ability to deal with a broad range of personnel issues in a sensitive and professional manner. Ability to work independently. Ability to establish and maintain effective working relationships with City staff, other government entities, community agencies and the general public. Ability to communicate effectively both verbally and in writing: and, the ability to organize and prioritize work in a continually changing environment, Must be dependable and possess a good work record. Skill in the use of word processing and spreadsheet software preferred. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) - Oversees monitoring of compliance with affirmative action, equal opportunity,prevailing wage, minority business, fair housing, disability, civil rights and sexual harassment laws, ordinances, regulations and policies and the administration of research based,outcome-oriented human services programs, as assigned. - Assumes responsibility for administration of the Department in the Director's absence. Coordinates day-to-day routine operations of the Department including supervision and evaluation of the performance of staff in conjunction with the Director. -Prepares a wide range of correspondence related to the performance of core departmental mandates and the management and evaluation of City programs. - Assists the Director and other parties on policy-related matters. - Represents the Department on varied task forces,committees, and other functions, as assigned. - Coordinates special projects, as assigned. -Prepares a wide range of letters,reports,and other documents using a personal computer with word processing, database, spreadsheet, statistical, presentation and graphics software. - Drives an automobile to and from work sites as required. Program Development Coordinator 39: EDUCATION & EXPERIENCE REQUIREMENTS:IREMENTS: Bachelor's Degree and five (5) years of experience in Human Service Agency including two (2) years of supervisory experience: or an equivalent combination of training and experience. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Knowledge of budget preparation and finance as it relates to human service and departmental operations. Skill in determining human resource development program requirements. Ability to analyze and systematically compile technical and statistical information and prepare technical reports. Ability to communicate effectively both verbally and in writing. Ability to plan, schedule and supervise the work of subordinate staff personnel. Ability to establish and maintain effective working relationships with departments, agencies and other governmental units. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) 14 - Administers the program development function of the department. -Participates in the hiring, supervision and evaluation of contract management and clerical staff as defined by the Director. - Supervises the preparation of the departmental annual plan. - Develops needs statements , objectives, and program budgets. - Gives project development assignments to contract managers. - Interfaces with the Projects Coordinator on matters concerning staff assignments. -Recommends changes in departmental operations, policies and procedures. - Prepares and monitors the department budget. - Develops or assists the Director in the development of new projects and contracts. - Writes proposals and grants. - Assists the Director in procuring additional or special funding. - Manages assigned contracts and accomplishes work plan requirements and deadlines. - Prepares analytical data and reports and interprets quantitative data. - Takes independent action under the direction of the director - Supervises staff organized to meet particular program requirements. - Attends of staffs advisory board meetings. Commission Investigator 37: EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Criminal Justice, Political Science, Public Administration or a related field and five (5) years of investigative experience: or an equivalent combination of training and experience. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of wide range of investigative techniques and practices. Knowledge of applicable Federal, State and local laws, regulations and procedures. Skill in conducting investigations. Skill in analyzing a wide range of information, writing reports and maintaining records. Ability to properly retain and dispense confidential information. Ability to establish and maintain effective relations with other City personnel,the Police Board of Commissioners, outside agencies and the general public. Ability to communicate effectively both verbally and in writing. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) - Develops and implements a citizens complaint process for police misconduct and provides necessary staff support to the Police Board of Commissioners - Plans and organizes all activities pertaining to the daily investigatory caseload of the citizen complaint process for police misconduct. - Attends all Board of Commissioners meetings and provides status reports on investigations. - Reviews all citizen complaints to determine their validity in relation to rules and regulations governing police misconduct. 15 - Investigates all valid citizen complaints of police misconduct to determine if there has been any violation of Police Department rules and regulations, - Conducts interviews and interrogatories, obtains written statements, gathers needed reports and documents and performs any other activities that might provide information about a complaint. - Assigns complaints to the Lansing Police Department Internal Affairs division for investigation when deemed appropriate. - Reviews all Internal Affairs investigative reports of cases and forwards them to the Police Board of Commissioners for disposition. -Documents investigative findings,and issues written reports to the Police Board of Commissioners. - Responds to all inquiries made by both the Lansing Police Department members and citizens in relation to Citizen Complaint Investigation Reports. -Serves as a liaison with local,state and federal enforcement agencies regarding citizen complaints, -Develops public education and information material to keep the public informed on how and where to file a citizen complaint pertaining to police misconduct. - Maintains a comprehensive central file of citizen complaints received by the Police Board of Commissioners. -Networks with various diverse groups within the community to determine if there are issues in the community pertaining to police misconduct that should be brought to the attention of the Police Board of Commissioners. -May assist in the planning for the Annual Community and Police Relations Conference. - Drives an automobile to and from meetings and other sites as required. Contract Manager 34: EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Public Administration, Community Development, Sociology or a related field and two (2) years of experience performing contract management work; or an equivalent combination of training and experience. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE,SHILLS&ABILITIES: Knowledge of the fundamentals of legal contracts with community service delivery agencies including monitoring,compliance and program evaluation activities. Knowledge of Federal, State and local rules and regulations pertaining to contracts and the operation of community service agencies. Knowledge of human services program development and evaluation, Knowledge of basic statistics and general accounting procedures. Knowledge of community services and how to access them. Knowledge of federal requirements pertaining to homeless services preferred. Skill in performing research and analysis of data. Skill in writing applications for grants. Skill in dealing with clients needing social services by providing referral services. Skill in the operation of a personal computer for record keeping and report writing. Skill in auditing records and analyzing service agency effectiveness. Ability to effectively negotiate contracts. Ability to organize and perform work independent of direct supervision. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain effective working relationships with co-workers, other City employees,outside governmental and service 16 delivery agencies, and the general public. Must be dependable and possess a good work record. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) - Performs a wide range of duties relating to the management of City funded contracts with community service agencies. - Meets with community service agencies to determine: service existence or non-existence, to mediate "turf' issues, and ensure cooperation and coordination for providing comprehensive services. -Writes grant applications on behalf of the City according to required format and submits applications to funding agencies. -Meets with representatives of funding sources to work out final details for proposals. - Directs and coordinates evaluation and monitoring of grant funded programs. - Writes periodic reports to comply with grant requirements. - Assists other staff with grant development and over site. - Receives and scrutinizes agency financial and activity reports. - Monitors scope of services and language in budget line items of service contracts to ensure compliance with City objectives. - Reviews and scrutinizes agency financial records to ensure proper expenditure of allocated funds and provides agencies with technical assistance to comply with mandated fiscal policy. -Develops and prepares departmental contracts and other documentation using apersonal computer and utilizing visual skills to record information off a video display and finger dexterity on a standard keyboard. - Monitors paperwork connected with grant-funded programs. - Represents the Department as designated at meetings, conferences and other functions. - Develops and/or updates materials and reporting forms for use by the Department. - Drives an automobile to and from work sites. Equal Opportunity Specialist 34: EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree with a major in the Social Sciences and two (2) years of experience dealing with civil rights policies, procedures and techniques of investigation;or an equivalent combination of training and experience. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Knowledge of Federal, State and local civil rights laws. Knowledge of principles of affirmative action/equal opportunity. Knowledge of fair housing laws and of community resources. Knowledge of Federal labor standards provisions. Knowledge of investigative techniques and procedures. Knowledge of personnel practices and procedures related to the recruitment and selection of employees and of test evaluation and development methods. Skill in reasoning analytically and developing solutions to human relations 17 issues. Skill in performing audits and in compiling and preparing a wide range of reports. Ability to evaluate facts and determine if complaints are valid. Ability to understand, interpret and enforce civil rights laws. Ability to communicate effectively both verbally and in writing. Ability to counsel individuals. Ability to work independently with little or no direct supervision. Ability to establish and maintain effective working relationships with co-workers, other City departments, outside agencies, contractors and the general public. Must be dependable and possess a good work record. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) - Compiles, evaluates, analyzes, reports and makes recommendations concerning the City's Equal Opportunity Plan including annual update. - Receives, investigates and resolves discrimination complaints including but not limited to complaints of housing, employment and harassment along with complaints against the Police Department and neighborhood disputes. - Compiles and prepares wide range of reports including those requested by the Mayor. - Communicates both verbally and in writing with contractors to gain compliance with labor standards requirements and provides them technical assistance in meeting these requirements. -Reviews job selections of various City departments for affirmative action/equal opportunity and makes recommendations to the Human Relations Director. -Provides technical assistance to departments by presenting workshops and counseling employees in the area of civil rights including sexual harassment. -Attends pre-bid and pre-construction meetings and explains labor standards and equal opportunity requirements to contractors. -Provides information to individuals concerning civil rights laws and regulations. -Attends and participates in meetings with groups concerned with civil rights and community human relations. -Conducts on-site interviews with construction employees and observes the work they are doing to assure compliance with labor standards regulations. -Audits payrolls submitted by contractors. Attends training workshops, seminars, and meetings to gain knowledge and remain abreast of current developments in the area of civil rights. - Assists individuals seeking employment and/or with social service concerns and makes referrals to agencies. -Reviews tax abatement applications for equal opportunity, determines whether or not companies meet requirements and make recommendations to these companies regarding their personnel practices. - Travels to and from work sites as required. Administrative Specialist 30: EDUCATION & EXPERIENCE REQUIREMENTS: Associate's Degree in Business Administration, Bookkeeping, Secretarial or related field and two (2) years diversified office coordination experience;or an equivalent combination of training and experience. Prior experience 18 using a personnel computer utilizing various software packages including but not limited to: word processing, database and spreadsheets. Must possess and maintain a valid driver's license. REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Must be able to type 60 wpm. Knowledge of the functions and requirements of office administration.Knowledge of standard office practices and procedures including the use of record-keeping and filing systems. Knowledge of proper procedures for handling and dispensing confidential information. Knowledge of the proper composition of business letters and forms. Knowledge of bookkeeping principals as they relate to payroll, payables, receivables, inventories, budgets and grants. Skill in providing a full range of secretarial services including use of discretionary judgment in dispensing information. Skill in maintaining executive calendars and scheduling meetings. Skill in the use of a personal computer with knowledge of various software packages including but not limited to; word processing, spreadsheets,databases,Internet,email and presentation software. Skill in the use of standard office equipment. Skill in preparing letters from dictation and general notes. Skill in composing complex letters and memoranda. Skill in preparation,proofreading and editing reports,letters and other office work. Skill in organizing and arranging meetings. Skill in researching, compiling, analyzing and interpreting data in multiple forms from multiple sources. Skill in organizing and maintaining a variety of office records and confidential files. Skill in functioning independently and using professional j udgment.Ability to use discretionary judgment in dispensing confidential information. Ability to organize time effectively, self direct work and handle multiple assignments efficiently. Ability to work under pressure,meet deadlines and pay attention to details. Ability to establish and maintain effective working relationships with co-workers, other City employees, outside agencies and the general public. Ability to communicate effectively both verbally and in writing. Must be dependable and possess a good work record. Must possess and maintain a valid driver's license. ESSENTIAL JOB FUNCTIONS: (Reasonable accommodations will be provided, if necessary, for individuals with disabilities who can perform the essential job functions.) -Coordinates activities of the Director by maintaining calendar,scheduling appointments,preparing materials for meetings, and screening telephone calls. - Researches, drafts, analyses data and writes a wide range of letters, reports and other documents for the Director. -Assists Contract Managers in the performance of their duties by,performing data entry,preparation of documents, routing of documents for signature, filing and other duties as directed. - Prepares contract documents and processes payments for City-funded human services agencies, gathers necessary signatures with prior authorization from the Director or designee. -Distributes work assignments to staff and monitors progress of those assignments for the Director. - Upon request from the Director, arranges small and large group meetings, including identifying time, location, set-up, notification and identification of agenda items. - Monitors expenditures of budget accounts, including researching human services accounts, and prepares monthly report for the Director. - Prepares and submits payroll for the department and monitors use of leave time 19 -Develops, organizes,and maintains centralized filing system for department records,both manual and computer, including confidential information. - Maintains and updates mailing address, email and phone number database. -Provides secretarial support to Human Relations and Community Advisory Board and other groups as assigned by the Director. - Routes telephone calls to staff, greets guests, gathers and records information on constituent concerns requiring immediate attention and routes to appropriate staff. - Develops and updates material and reporting forms for use by the Department. - Performs purchasing functions for the department including preparing invoices, vouchers and purchase orders using the City's computer system with prior authorization from the Director or designee. - Gathers weekly staff itineraries and maintains a calendar of staff appointments. -Manages and purchases office supplies for the departmentper Director's or designee's approval and prior authorization. 20