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City of Lansing 2022 Annual Report final
CITY OF LANSING, MICHIGAN 2022 ANNUAL WWI _ • ... ■•` _— _ _ _.�nr.. - �" ';`� `��„�- ice. :r _ k ! REPORT VVVVVV.LAN S I N G M I.GOV1c H Andy Schor,Mayor TABLE OF CONTENTS FROM THE MAYOR 0- ASSESSING DOWNTOWN LANSING INC (DLI) ECONOMIC DEVELOPMENT & PLANNING FINANCE 0- FIRE c- HUMAN RELATIONS & COMMUNITY SERVICES HUMAN RESOURCES INFORMATION TECHNOLOGY LEDC LEPFA NEIGHBORHOODS, ARTS & CITIZEN ENGAGEMENT OFFICE OF FINANCIAL EMPOWERMENT OFFICE OF THE CITY ATTORNEY PARKS & RECREATION POLICE PUBLIC SERVICE STRATEGY OFFICE TREASURY TABLE OF • 2022 '•' FROM THE MAYOR It is my honor and privilege to continue to serve you as Mayor of the City of Lansing. I am so proud of how we, as a city, have emerged from the pandemic, poised and ready to move forward together. Our City employees have once again lead the way in this progress. From Assessing, to Treasury, and every department in between, our workers are the backbone of this city, which is reflected in this annual report. I thank our staff for their hard work, 24 hours a day, 7 days a week. I'd also like to thank the residents of Lansing for supporting my vision to build a new public safety headquarters in the heart of the city. This complex wiLL offer a more efficient delivery of emergency services and serve as a national model for how municipal public safety services are housed and delivered. Additionally, it will be a crucial tool in attracting and retaining police and fire professionals to our city. Furthermore, my administration was proud to have allocated $1.9 million to more than twenty-five local non-profits who were negatively impacted by the COVID-19 pandemic. These much-needed funds will be used to replace lost revenue, expand community development programming, and support capital improvements, which will sustain these organizations and the vitally important support and programming that they provide. Lansing continues to grow. Numerous new businesses across the city opened this year offering new opportunities not only for their owners, but for patrons Looking for new chances to buy Local and support their friends and neighbors. In addition to the new and exciting commercial opportunities that exist, new housing opportunities both in and outside of the downtown at varying price points have become available, as well. As we keep on moving ahead, I look forward to continuing our growth work and partnering with those who share my vision for Lansing both now and into the future. Andy Schor, Mayor FROM O• 12022 ANNUAL REPORT ASSESSING SHARON FRISCHMAN, MMAO, AI-GRS, DIRECTOR The Assessing Department is responsible for the annual valuation and assessment of all real and personal property located within the City of Lansing. Each year, the Assessing Department prepares and certifies the ad valorem (according to value) assessment roll and the special acts (incentives) assessment rolls in accordance with the Compiled Laws of the State of Michigan. The City of Lansing has 39,992 real property parcels, 2,205 exempt properties and 3,070 personal property parcels on the 2022 assessment roll. The total parcel count is 45,267. The composition of ad valorem property count is as follows: Agricultural Less than 1% c1Pa,cel> Commercial 6% Industrial 1 Residential 82% Personal Property 6% Exempt Property 5 Industrial Facilities certificates, Neighborhood Enterprise Zone certificates and OPRA certificates are valued and tracked. The Assessing Department is responsible for creating invoices for Payment in Lieu of Taxes (PILOT) holders; track the Tax Increment Finance Authority (TIFA), Brownfield developments, Obsolete Property Rehabilitation Act (OPRA) accounts and provides data for the invoices for the Principal Shopping District. This group also completes the Industrial Facilities Act, OPRA reports for State of Michigan compliance. There are 581 parcels on the special acts roll, the composition of the parcel count is as follows: REPORTASSESSING 12022 ANNUAL • 450 County land bank sale properties • 31 County land bank sale brownfield properties • 17 P.A. 328 accounts • 59 Neighborhood Enterprise Zone properties • 16 Obsolete Property Rehab properties • 14 Industrial Facilities exemptions • 5 Renaissance Zone properties • 48 P I LOTS The department also tracks 50 Tax Capture districts (36 Brownfields, a SmartZone, 5 TIFAs, 3 Corridors, 5 Renaissance Zone parcels and 3 Principal Shopping Districts). The total assessed value of the ad valorem (according to value) and special acts (tax incentives) rolls was $3,259,914,203. The total combined taxable value of the ad valorem and special acts parcels was $2,622,361,506 for tax year 2022. The total 2022 taxable value (ad valorem and special acts) increased almost 4% from 2021. The composition of total assessed value of the ad valorem properties is as follows: Agricultural Less than 1% Commercial 34% Industrial 6% Residential 55% Personal Property 5% There was a slight increase in residential percentage of value and a slight decrease in personal property percentage of value. REPORTASSESSING 12022 ANNUAL The top ten taxpayers on the 2022 assessment roll are as follows: Top Ten Tax payees 2ca2acar may 1,2co2 Ijxp.i yer Ad%Oz n e_mAV Ad Valorem TV Spe®I Acts TV 50d6? Tcta I r q.TV %-Df Tots 1 TV GumMl AhaLcr;,LLC $ 79.627.M 56244637 $,71$007 S 432= $ 60 07 234%K& rFm"k% CovnurnLT%Imvp $ 59-VABA 0 $_ 1aa $ 56}6%JAO 225%%LklitV ladcsco Natl Life $ 60JUUj& 6 $_ 3k3sj21S.5 $ M,35a]SS 149%Office Fmidq=tem Amidertfind $ 25.XM.= $ 2522A= $ 25-2Q= 100%Office F�dRwn tes LWniffWPffcptrtim llt $ M".S 76 $ 25)0B = $ 2SPn= 10<97%A4Pts4Strdert HnrE�MM) I1ri1 Or �+�*Haai $ 20,35b.7M $ 20,35 M $ 203_%_= HUUMinjo Lani M A&"raf avq!1 $ 15964,100 $ 139K= $ 139E 1L14 _0154%Ag%4MWlxtj U� Meta CerderLLC $ 29-W.600 $ 13,017.M4 $ 13J017,794 Q-90%Retailffrom kYl FF�eW NV%dutiCM 5 12,M461 $ i]1 461 Q47%Ldu±tri2d R 8r a Fhmflkff Tor ne Pn4_ es $ U333.700 $ 10f623r577 ,$ 577 OL4Y%Apts{A�1.t] lOL 77% Tot�sfaCity $ A224 �A9 $2'_'M,712,RAE A brief history of assessed and taxable values are presented below. Growth in both assessed and taxable values have reached levels that have surpassed pre-recession levels. City of Lansing Historic SEv and TV 2001 thru 2022 s,soo,aao,ono s,�oo,oao,on o �,goo,nna,noa �,7on,nno,00a — 2,5U0,000,000 - 2,300,000,000 2,100,000,000 1,900,0001,000 1 2 3 4 5 6 7 8 9 Sa 11 12 13 14 15 16 17 18 19 20 11 -Year —SEV ATV The Assessing Department is responsible for listing the legal descriptions for almost 45,000 properties. The department must determine the value of more than 45,000 real and personal property parcels as well as determine the correct capped and taxable value for these properties for the annual tax rolls. Property information must be confirmed and updated. Building permits must be monitored and properties must be inspected for new construction or demolition. The Assessor's office visited almost 7,000 properties during 2022. The purpose of the visits were to follow up on building permits and/or update property information by updating the property photograph. REPORTASSESSING 12022 ANNUAL The department must maintain ownership information, track transfers of ownership, Principal Residence information, Veterans' exemptions, general property tax exemptions and personal property exemptions. • Over 7,500 ownership documents were entered and analyzed for transfer of ownership. Approximately 2,100 transfers of ownership will be processed in 2022. Principal Residence exemption requests were also processed with these transfers. Sales volume has remained steady from 2021, average sale price is continuing to increase.' Conventional Sales Year Average Sale Price Median Sale F, ---- Year Number of Sales 2016 1147 92,475 $ 83,000 2017 1474 94,352 $ 86,000 2018 1434 $ 98,482 $ 89,000 2019 1815 $ 103,260 $ 93,500 2020 18381 112,313 $ 102,000 2021 2245 $ 117,332 $ 112,000 2022 2247 $ 120,900 $ 110,000 City of Lansing Average Residential Sale Price $130,000.00 U $120,000.00 $11D,000.OD $100,004A0 $90,000.00 � $80,000.00 2016 2017 2018 2019 2020 2021 2022 —41—Corventional Sales 9247S 94352 98482 103260 112313 117332 120900 Year •Conventional Sales 'Many things can affect the statistics,including how many entry level properties are included in the sales and how much of the high end of the market is selling. ANNUALASSESSING 12022 REPORT City of Lansing Number of Sales 2400 2200 V 2000 M a 1800 1600 E 1400 1200 1000 2016 2017 2018 2019 2020 2021 2022 Conventional 1147 1474 1434 1815 1838 2245 2247 Year Land Contract sales are excluded from the data. The Assessing Department handles all Michigan Tax Tribunal appeals until they reach the point of a full Tribunal trial. There are 22 Full Tribunal appeals currently. ACCOMPLISHMENTS The department continues to refine and document uniform operating procedures. Verification of property information is a high priority for the department. During 2019, a summer college intern began collecting and verifying property data. We will continue this process annually to establish a system of visiting property on a rotating schedule at least every 10 years. We have employed two interns to assist in updating property photographs and have updated approximately 5,000 this year. REPORTASSESSING 12022 ANNUAL DOWNTOWN LANSING INC (DLI CATHLEEN EDGERLY, EXECUTIVE DIRECTOR LEADINGi AND HEAPT Success — a reinvented downtown Lansing — takes innovative thinking d doing. accompLished through thoughtful. and strategic pLanning that focuses on meeting the everyday needs of our residents, Looking at new deveLopment modeLs, cuLtivating a diverse business mix and enhancing community spaces. In short, coLLaborativeLy creating a downtown experience known for its cuLture, opportunities and activity at aLL hours of the day! ILIA Downtown Lansing Inc. is Leading the transformation of our downtown district. This is being �', LrI iCRn YARRCT f h. � DOWNTOWN LANSING INC. IS MAKING A REAL DIFFERENCE As the downtown management agency, Downtown Lansing Inc. serves as a community connector and solution creator—balancing the needs of our residents, businesses and visitors. Together with our partners, we are leading the transformation of Michigan's downtown—making it the best that it can possibly be through purposeful and proactive recruitment and retention; building sustainable business systems that support and empower entrepreneurs; supporting growth and new community development models; and more! All of this is leading to a shift in how people interact with the downtown and will result in more of a 24/7 downtown experience for all! We hope you'll join us in the year ahead! OFMOWNTOWN : 1 18 BLocks JJOGResidentiaL Units New Businesses DOWNTOWN'S GOALS • Increase residential offerings downtown • Added density through infill development • Reduce commercial vacancies by funding critical programs and providing small business support DOWNTOWN • Develop and implement a diversity, equity and inclusion plan LANSING I N . • Increase organizational capacity TRANSFORMING LANSING'S DOWNTOWN 00'T I rAbs To create a capital city that is Connecting community Downtown Lansing is a more representative of the involves reimagined events community of people and entire state, and diversify the like Forks & Corks and places who are determined to downtown experience, DLI Winterfest. Events that bring build back better and has taken a proactive business people together in all new #LiftUpLocal. Together, we recruitment approach and ways and outdoor spaces — have a passion that acts as an provided small business encouraging people to invitation to new businesses support grants to help reinvest and reengage with and visitors. welcome 10 new and the downtown district. expanded businesses to downtown Lansing! DLI IS HELPING BUSINESSES THRIVE • Rent/mortgage support grants • Middle Village micro-market • Downtown Revolving Loan Fund • Sign and Lighting Incentive Program • Match on Main grants • Patio Grants • Small Business Operating Grants DOWNTOWN LANSING INC (DLI) 12022REPORT 10 REINVESTMENT ATS "Customers become family and I love that. I love Lansing and they love us right back! 2021-2022 They've supported us for 99 loyal years." -Autumn Weston,Owner,Weston's Kewpee Burger Private Investment p* low- Nip i 1 1 1 F Program25931 to •. $101, 964 ,437 31 Fa�ade & Building Improvements nProgram • date: i O ~ . New Businesses DOWNTOWN DRIVE TIME MARKETS JOPENJ Program to date: 91 COMMUNITY "PROFILE dd- Downtown Lansing 12022 Population 20,329 117,606 388,887 Population 1139428 Households Households 9,382 50,228 140,215 499846 © Median HH Income Median 45 1 ' HH $38,683 $49,217 $59,487 Income Median Age IN-DEMAND BUSINESSES YEARS FOOD & DRINK Breakfast/brunch restaurant farm-to-table restaurant HousingBakery 559129 Wine bar Healthy menu eatery •/.. housing is occupied SHOPPING & RETAIL owner-occupied Bookstore (just added downtown!)Wine and specialty renter-occupied foods shop Butcher/meat shop Arts, crafts and hobbies, general/variety store DOWNTOWN LANSING INC (DLI) 12022REPORT PLANNING FOR THE FUTURE 11 I Downtown Lansing is experiencing a movement. A more collaborative culture. A transformation in how we do business and plan for a stronger future. That's why we're leading a comprehensive market analysis (CMA) for downtown that will help •• - show: what kind of businesses could thrive here and grow; what . •_. _ - kind of new physical developments are best for us as we grow a healthy neighborhood; and maybe most importantly, who is . .. inclined to live in an urban downtown (thus supporting every other type of growth), along with what kind of living spaces they need and want. In short—planning for what will make downtown I ' Lansing more enjoyable, livable, and functional for the generations ahead. #SupportLansing 1 r r w .ta �] ■ ■ it _ _ _ y r VOLUNTEER SPOTLIGHT "I joined DLI as a volunteer becausel wanted to contribute to my community in a meaningful way and meet people. ' Having worked in economicdevelopment before, (know this type of work draws people who are dedicated to making good things happen to grow and strengthen communities. I am so proud of how much has been accomplished downtown since joininglast year, and I am happy to have met so many wonderful, hardworking individuals along the way!" DOWNTOWN LANSING INC (DLI) 12022 ANNUAL REPORT 112 ECONOMIC DEVELOPMENT & PLANNING BRIAN MCGRAIN, DIRECTOR The primary objective of the Department of Economic Development and Planning (EDP) has been to stabilize the City's economic base and, through continued planned and directed development, grow that base to a level capable of providing continuous support for the City's services and infrastructure. The department consists of six separate divisions: • Administration • Building Safety Office • Code Enforcement Office • Development Office • Parking Services Office • Planning Office Additionally, Downtown Lansing Inc (DLI), the Lansing Economic Development Corporation (LEDC) and affiliated bodies, and the Lansing Entertainment and Public Facilities Authority (LEPFA) report indirectly through EDP. The Building Safety Office is operated as a Special f t Revenue Fund, per State Law. Building Safety is responsible for all structures in the city and ensures the safety of such structures, whether they be new, existing, or at the end of their useful life. The Code Enforcement Office serves to protect the health, safety, and welfare of Lansing residents through the preservation and improvement of the housing stock by assuring safe, decent, and sanitary housing while preserving the integrity of Lansing S-0i LV&-a neighborhoods. The Development Office serves to administer a variety of federal grant programs, including the Community Development Block Grant (CDBG), HOME housing dollars and the Emergency Solutions Grant (ESG). ECONOMIC DEVELOPMENT12022 ••• These programs provide dollars for housing and neighborhood improvement activities. Along those same lines, Development Office staff administer various other grants, such as Floodplain Abatement (through FEMA) and Lead Based Paint Abatement. The Parking Services Office encompasses the operation of the municipal fee-based parking system. Parking Services Office provides economical parking options for downtown workers, residents and visitors. f s 0 aJ. The Planning Office has a broad role in facilitating orderly development and growth across the city. This division oversees development, implementation, and review of the City's Master Plan. Planning functions include comprehensive planning, site plan review, flood plain review, zoning review, historic preservation, public infrastructure and review of economic development projects. Overall, the department supports the following boards and commissions: • Planning Board • Zoning Board of Appeals • Historic District Commission • Demolition Board • Plumbing Board, Mechanical Board, and Electrical Board • Building Board of Appeals ECONOMIC DEVELOPMENTi PLANNING 12022REPORT The department has worked closely with additional agencies to facilitate development in the City, such as: • Ingham County Land Bank Fast Track Authority • Lansing Economic Area Partnership (LEAP) • Tri-County Regional Planning Commission (TCRPC) • Neighborhood-based nonprofits Additionally, the department director serves a policy development and leadership role in connection with the Mayor's Office when it comes to issues of economic development, community development and beyond. This includes oversight of special projects as-needed and serving in a proactive role when it comes to bringing new opportunities to the city and supporting and growing existing opportunities. In late 2021, the department director and managers engaged in overall departmental planning for 2022. Several items were identified as strategic goals within the department. Most were either achieved or had significant progress made towards them; others will roll over for consideration/action in early 2023. Economic Development & Planning 2022 Strategic Priorities Planning WNIMW Admin A Zoning ,;, "' bmA— u U°' ;'"' • Enl�ant�e Emend a �;.„C" -AMP • Expend rmprove sled Tre�ry . S1efF�� Planning Cade P2 FkiirQ Enfommard R}y�pMWYFR4YiWjr Prd,rir rid4xyirrr C�4M1sk�kYM# �+ 1130ding ` r�a�wpywE a rg «�• i}mlopnwt phn oA aomon p mm 4em ! verar*ewrreh IKd . r a , S.r�».aro sue. Ldd 16w�o.rt• �pvFd �ar+xa+sarpm - No 910 Lrdiq ate++ ; r ECONOMIC DEVELOPMENT & PLANNING 12022 ANNUAL REPORT 115 BUILDING SAFETY OFFICE The staff of the Building Safety Office (BSO) are responsible for enforcement of the Stille- Derossett-Hale Single State Construction Code Act, Act 230 of 1972, known as the Michigan Building Code 2015, which includes reviewing construction documents, the issuance of electrical, mechanical, plumbing and building permits, and performing all required inspections. The purpose of the Building Code is to establish the minimum requirements to safeguard the public health, safety and general welfare by ensuring the structural strength, means of egress facilities, stability, sanitation, adequate light and ventilation, energy conservation, and safety to life and property from fire and other hazards attributed to the built environment. The purpose is also to provide a reasonable level of safety to fire fighters and emergency responders during emergency operations. The BSO utilizes online permit applications for the majority of permits along with requests for inspections and electronic plan reviews. This process is intended to better serve the public, contractors, and design professionals through the City's BSAONLINE.com web portal. 00 100 00 - -- _ 5 IWVk,. V c' i iRrRK ' CONSTRUCT y ENTRANCE ECONOMIC DEVELOPMENTi PLANNING 12022REPORT 116 2022 accomplishments include: Permits Issued: 2022 Electrical 1,758 Mechanical 2,692 Plumbing 1,485 Building 2,029 Total Permits 7,964 Project Reviews Completed: 2022 Comm. Electrical 293 Comm. Mechanical 222 Comm. Plumbing 217 Comm. Building 275 Res. Building 750 Total Plan Reviews 1,757 Inspections Conducted: 2022 Electrical 3,081 Mechanical 3,388 Plumbing 2,816 Building 5,270 Total Inspections 14,555 Demolition Permits Issued: All City Project Construction Value: 2022 2022 58 $198M Site Plans Reviewed: Projects Over $1,000,000: 2022 2022 16 27 ECONOMIC DEVELOPMENT12022 ••• Numbers presented are through approximately the third week of November 2022. The Building Safety Office achieved its goals set for 2022 by switching to a new and improved electronic plan review software called e-Plan Review; moving almost all of its permit applications online for easier application; and increasing community engagement. Community engagement was increased by hosting a "Meet & Greet with the Building Safety Team" at the Foster Community Center and by having Building Inspectors judge the Michigan Industrial Technology Education Society's 2022 Student Competition held at the Lansing Center. f w: Other Activities of the Building Safety Office include: • Preconstruction meetings with developers, design professionals and contractors • Staff participation on committees and other organizations that further the education in the trades of our staff • The Building Official, Field Inspectors and Plan Review staff continue to attend educational seminars to earn State of Michigan ACT 407 credits that are required to maintain their Licenses as inspectors and plan reviewers • The BSO inspects facilities for all marihuana licensing for the city • The BSO supports the State of Michigan by providing investigative services in regard to Licensing complaints and inspection services for Liquor license transfers • The BSO staff provides technical expertise and supports the Building Board of Appeals, Electrical Board of Appeals, Mechanical Board of Appeals, and Plumbing Board of Appeals Assistance to Other Departments: • The BSO supports the City Attorney by providing expert witness services and Freedom of Information Act document search, retrieval and reproduction • The BSO provides inspection services and technical expertise and assistance to the Development Office • The BSO provides permitting and inspection services for the Planning Office in the administration of the Lansing Sign Code. • The BSO assists the Fire Marshal's Office with plan review, occupancy classification, and the setting of maximum occupant load in assembly occupancies. The BSO provides inspection services in conjunction with the testing and operation of automatic fire suppression and fire alarm systems. • The BSO supports the Lansing City Clerk by providing inspection services for cabaret License issuance and renewals as well as liquor license transfers and marijuana licensing. The BSO has also provided many man-hours and conducted hundreds of inspections that are not reflected in the above data to support other departments of the city and to support development projects that benefit the city. CODE ENFORCEMENT OFFICE The mission of the Code Enforcement Office is clear: "To protect the health, safety, and welfare of Lansing residents through the preservation and improvement of the housing stock by assuring safe, decent, and sanitary housing while preserving the integrity of Lansing neighborhoods." It is through the dedicated efforts of the nineteen full-time staff members, working in conjunction with neighborhood organizations and in cooperation with numerous other agencies, that the office is able to accomplish its objectives and work to strengthen the city's neighborhoods. fi =A, .r ECONOMIC DEVELOPMENT & PLANNING 12022 ANNUAL REPORT 119 rI 2022 ACCOMPLISHMENTS INCLUDE: Assuring Quality Housing Through the enforcement of the International Property Maintenance Code, staff continues to accomplish the multifaceted tasks of rental housing, safety, exterior, and premises inspections for all residential properties in the city. Officers conducted 5,185 rental certification inspections representing more than 13,000 dwelling units with a 94% compliance rate. As part of routine inspections, over 20,000 residential smoke alarms were tested to assure the proper operation of this life saving device. In addition, 957 safety inspections of both rental and owner-occupied dwellings were conducted; 221 correction notices were issued for exterior violations. Our office also issued 2,410 Failure to Register letters and 1,734 Failure to Comply Letters this year. In total, the Code Enforcement Office issued 27,626 violation and inspection notices this year. Enhancing the VisuaL Environment During 2022, the Neighborhood Enhancement Action Team (N.E.A.T. Team) continued to actively monitor and process more than 440 unsafe, substandard and vacant properties, requiring 5,280 exterior inspections. In addition, Code Enforcement and Premise Officers secured 552 open and accessible structures, thus assuring the public's safety and preservation of property. The City of Lansing Housing & Premises Code also addresses what are commonly referred to as "Premise Violations." Staff's ongoing effort during this past year accounted for 7,131 tall grass and weed inspections and the issuance of 881 abatement notices; 5,747 inspections for trash and debris and the issuance of 873 abatement notices; and 551 inspections for disabled or abandoned motor vehicles with the issuance of 60 abatement notices. Staff takes great pride in maintaining the visual aesthetics of our community. Another essential tool in this area of accomplishment has been the utilization of the City of Lansing Demolition Board and the expert opinions of the Code Enforcement Officers and the Building Safety Office. The activities of the Make Safe or Demolish process for 2022 included goals of reducing blight, protecting the public safety and enhancing the property values throughout the city. In the 2022 calendar year, the Code Enforcement Office put 40 houses through the Demolition Board. Protecting Neighborhood Charter Additionally, the Code Enforcement Office is responsible for assistance with the enforcement of the City of Lansing Zoning Code. Throughout the year, staff, working in cooperation with the Planning Office, resolved a wide variety of neighborhood issues such as illegal home occupations, vision obstructions along public right-of-ways, temporary storage unit installations and improper use of parcels to name just a few. New this year was the addition of Zoning Letters to the BS&A System, which now allows Code and Premise Inspectors to write certain Zoning Letters without having to involve the Zoning Administrator every time. This new process allows for letters to be written and the inspections and rechecks show on the inspection program allowing everyone to see them making them easier to track. Facilitate Cooperative Collaboration Weekly, staff activities involve the cooperation of numerous agencies including the Lansing Fire & Police Departments, Ingham County Animal Control, Ingham County Land Bank, Ingham County Health Department, Community Mental Health, Adult and Child Protective Services and the Humane Society. It is through these valuable partnerships that staff can meet the challenges they encounter. JAN l y- Community Outreach Throughout the year, staff actively attended and a participated in the meetings of community neighborhood groups. Staff was in attendance and provided presentations to several neighborhood groups, and once again + ' participated in the Lansing Citizens Academy. The feedback received from these organizations and activities assists staff responding to the needs and priorities of the community. ECONOMIC DEVELOPMENT12022 ••• Courteous and HelpfuL Customer Service The administrative and clerical staff strive to make quality customer service a priority. It is a well-known fact that the Code Enforcement staff, whether in the office or in the field, are public relations ambassadors for the City, consistently and actively working to bring neighbors, tenants and property owners together to solve problems and gain compliance. Staff will continue their efforts to improve both customer service and accessibility in the future. Boards and Committees The Code Enforcement Manager also sat on several Boards and Ad-Hoc committees to look at ways to improve residential neighborhoods. Staff from the Code Enforcement Office and the Law Department made strong headway throughout the year. Several tickets were written and compliance was obtained in multiple difficult cases. This annual report would be incomplete without mentioning the challenges that face the city. The ongoing number of vacant and foreclosed properties continues to impact neighborhoods. Vacant structures demand additional time and attention from the entire Code Enforcement staff. We continue to take a proactive approach to assure that vacant premises are maintained and the structures secure. On a daily basis, staff communicates with property owners and financial institutions to raise awareness of their responsibilities for maintaining these properties. There is still much work that needs to be accomplished. The mission and objectives are clear as the office meets the challenges for the coming year. Partnerships with neighborhoods are strong, and staff looks forward to continuing work in strengthening the community. DEVELOPMENT OFFICE The Development Office is responsible for managing federal community development entitlement funds on the local level. The office promotes safe, healthy, energy efficient affordable housing opportunities for all Lansing residents, plans and manages programs that benefit families with low and moderate income, fosters economic development and supports citizen led initiatives that create and sustain safe, attractive neighborhoods. ECONOMIC DEVELOPMENT12022 ••• 2022 ACCOMPLISHMENTS INCLUDE: Federal Entitlement Program Administration The office continued to administer programs using federal entitlement dollars (CDBG and HOME) to help income eligible residents (usually with incomes up to 80% of Area Median Income, or "AMI") improve their lives, including: • Down Payment Assistance: income eligible homebuyers may receive down payment assistance to help make housing more affordable. • Homeowner Rehabilitation: in conjunction with participation in the Lead Safe Lansing Program, eligible home-owner occupants and rental property owners may qualify for rehabilitation loans to assist with remediation of lead-based paint hazards and in the case of homeowners, code-related repairs. • Emergency Housing Repairs: income eligible home-owner occupants may qualify for assistance to address a housing emergency that threatens the safety of the occupants or will cause immediate damage to the property. • Office is responsible for constructing or rehabilitating housing units, sometimes in conjunction with non-profit partners, with a goal of providing homes to eligible homebuyers. The City partnered with Capital Area Housing Partnership and the Eastside Community Action Center. • Knapp's Building: The Knapp's project is the renovation and adaptive reuse of an historic 5- story art-deco downtown structure. It is a mixed-use development including retail, office and market-rate condominiums. The City has used, and will continue to use, loan proceeds from the developer to pay back the Section 108 Loan over its 20-year life. While the funds were disbursed many years ago, the City continues to monitor progress toward meeting the national objective. The project has exceeded its original jobs-creation objective. r x- r' ECONOMICANNUAL REPORT • Other CDBG funded activities: in coordination with non-profit partners, staff provided financial counseling and education, neighborhood clean-ups, Parks and Recreation Department programs, home repair classes, a mobile tool lending program, safety programming for the elderly and disabled and assistance to Microenterprises. • CDBG-CV funded activities: HUD provided entitlement communities with allocations of CDBG-CV funding to fund certain programs and activities that assist business and households that can establish need and can demonstrate they have been affected negatively by COVID-19.Activities utilizing this funding include the Lansing CARES Homelessness Prevention Program and the Lansing CARES Microenterprise Development Program. The LEDC's successful Lansing CARES Small Business Assistance Program ended during 2022. • HOME-ARP (American Rescue Plan): HUD allocated $2,784,822 in HOME ARP funds to the City of Lansing during FY22. The Development Office worked with a consultant to develop the HOME ARP Allocation Plan Draft, which will be approved by HUD in early 2023. This plan requires consultation with the local Continuum of Care (CoC), Homeless Service Providers, Domestic Violence Service Providers, Veterans Groups, Public Housing Agencies (PHA's), public agencies that address the needs of the qualifying populations, and public and private organizations that address fair housing, civil rights and the needs of persons with disabilities. • Qualifying populations to be served by HOME-ARP include those experiencing homelessness, those at risk of homelessness, those fleeing domestic violence, dating violence, sexual assault, stalking or human trafficking, and other populations for whom providing supportive services or assistance under would prevent the family's homelessness or would serve those with the greatest risk of housing instability. o Eligible activities include the development of rental housing, supportive services, development of non-congregate shelter, tenant based rental assistance (TBRA) and non-profit Operating and Capacity Building. • The Development Office expects to publish an RFOP and solicit responses for the use of these funds in early 2023. The goal is to maximize the impact of these funds, providing high scores to responses that maximize the number of units developed, and include high amounts of matching funds. MSHDA is allocating $3,650,000 in HOME- ARP funds to this region (Region 7). MSHDA's Housing Community Development Fund (HCDF) allocation plan includes an additional $600,00 in gap funding for these projects. HOME-ARP funds can also be utilized with Low Income Housing Tax Credits. Lead Safe Lansing The City commenced its fourth Lead Safe Lansing grant in December of 2020 after great success with the first three grants. ECONOMIC DEV •P • REPORT The Lead Safe Lansing Program uses funding made available through the Department of Housing & Urban Development (HUD) to make housing units lead safe for both owner- occupied and rental units within the city limits. Under the program, 210 units will be tested for the presence of lead-based paint hazards and 189 units will be enrolled and remediated. Hazard control strategy will be focused on abatement of lead paint hazards on windows, porches, and siding, with interim controls being used on interior surfaces. Focus housing will be single family residences of 1-4 units. The grant period extends until July 3, 2024. The grant amount is $4,589,940.00. The City supplements this with CDBG funds. This program also offers qualifying contractors free Lead Abatement Supervisor Training and State of Michigan Certification. State of Michigan Grant Programs MSHDA Emergency Shelter Grant (ESG), Emergency Shelter Match Grant (ESM) and Emergency Shelter Grant-COVID (ESG-CV): late in 2022, the Development Office took over as the MSHDA Fiduciary for the MSHDA ESG, ESM, and ESG-CV Programs. This work includes administration, grant management, disbursement of funds and monitoring sub-recipients undertaking such work as street outreach, shelter operations, homeless prevention, rapid rehousing, Homeless Management Information System (HMIS) and Housing Assessment and Resource Agency (HARA). This work complements existing programs and staff capabilities. Michigan Strategic Fund (MSF) Community Development Block Grant COVID-19 (CDBG-CV) Economic Development Grant, Lansing CARES Small Business Support Grant: During 2022 the Development Office worked with Michigan Economic Development Corporation (MEDC) and Downtown Lansing Inc. (DLI) to plan for and secure this grant. This $1,000,000 one-time grant will provide grants between $10,000 and $50,000 to eligible small for-profit businesses affected negatively by COVID-19 within the Principal Shopping District. Grants can be utilized for capital needs, staffing and certain equipment. Community Engagement The Development Office was an active participant in important community-based committees, including the Greater Lansing Homeless Resolution Network (the "Continuum of Care" for Greater Lansing), the Power of We and the Community Economic Development Network. Through these networks, staff informs other impactful organizations of, and stay informed on, important development and community needs. Development Office staff attended community events to directly engage citizens and promote programs including the Emergency Repair Program and the Lead Safe Lansing program. ECONOMIC DEVELOPMENT12022 ••• The Lead Safe Lansing Program uses funding made available through the Department of Housing & Urban Development (HUD) to make housing units lead safe for both owner- occupied and rental units within the city limits. Under the program, 210 units will be tested for the presence of lead-based paint hazards and 189 units will be enrolled and remediated. Hazard control strategy will be focused on abatement of lead paint hazards on windows, porches, and siding, with interim controls being used on interior surfaces. Focus housing will be single family residences of 1-4 units. The grant period extends until July 3, 2024. The grant amount is $4,589,940.00. The City supplements this with CDBG funds. This program also offers qualifying contractors free Lead Abatement Supervisor Training and State of Michigan Certification. State of Michigan Grant Programs MSHDA Emergency Shelter Grant (ESG), Emergency Shelter Match Grant (ESM) and Emergency Shelter Grant-COVID (ESG-CV): late in 2022, the Development Office took over as the MSHDA Fiduciary for the MSHDA ESG, ESM, and ESG-CV Programs. This work includes administration, grant management, disbursement of funds and monitoring sub-recipients undertaking such work as street outreach, shelter operations, homeless prevention, rapid rehousing, Homeless Management Information System (HMIS) and Housing Assessment and Resource Agency (HARA). This work complements existing programs and staff capabilities. Michigan Strategic Fund (MSF) Community Development Block Grant COVID-19 (CDBG-CV) Economic Development Grant, Lansing CARES Small Business Support Grant: During 2022 the Development Office worked with Michigan Economic Development Corporation (MEDC) and Downtown Lansing Inc. (DLI) to plan for and secure this grant. This $1,000,000 one-time grant will provide grants between $10,000 and $50,000 to eligible small for-profit businesses affected negatively by COVID-19 within the Principal Shopping District. Grants can be utilized for capital needs, staffing and certain equipment. Community Engagement The Development Office was an active participant in important community-based committees, including the Greater Lansing Homeless Resolution Network (the "Continuum of Care" for Greater Lansing), the Power of We and the Community Economic Development Network. Through these networks, staff informs other impactful organizations of, and stay informed on, important development and community needs. Development Office staff attended community events to directly engage citizens and promote programs including the Emergency Repair Program and the Lead Safe Lansing program. ECONOMIC DEVELOPMENT12022 ••• The Development Office sought community input regarding funding priorities for CDBG, HOME, and ESG funds during the development of the 2022 Action Plan and 2022-2026 Consolidated Plan. Residents were notified of these opportunities via Public Notice. V . . ..... ... Impact of COVID-19 COVID-19 continued to significantly impact the activities of the Development Office and grantees in FY22. Construction-related activities continue to be significantly impacted by supply chain issues, skyrocketing prices and a severe shortage of available contractors to bid and complete work. The office continues to focus resources on the Emergency Repair Program and the Lead Safe Lansing Program. Staff undertook outreach efforts outlined below in an attempt to overcome these impacts. Outreach Efforts to Increase Participation Among Contractors and Program Participants The Development Office employed multiple methods of outreach during FY22 to recruit qualified contractors for its housing programs. These methods included Local media campaigns through radio ads and print ads in the Lansing City Pulse, New Citizens Press and Adelante. Direct mailings were sent to approximately 117 companies in Local counties who were registered as Minority, Disabled and Women Owned Business Enterprises. Direct mailings were also sent to approximately 1,900 licensed residential builders in Ingham, Eaton and Jackson Counties. Additionally, Development staff visited Local construction supply and hardware stores at Least 16 times during FY22 throughout the greater Lansing region to post flyers and recruit contractors. Finally, Development staff performed cold calls to approximately 45 certified Lead abatement contractors whose place of business is Listed within 100 miles of Lansing. ECONOMIC DEVELOPMENT & PLANNING 12022 ANNUAL REPORT 127 Internal actions implemented to increase contractor recruitment included quarterly virtual meetings for all approved and active contractors, ongoing staff surveys of contractors that declined to bid on projects, lead abatement certification training for qualified contractors and expansion of the Development Office's contractor resource and recruitment website. It II The Development Office also engaged in several methods of outreach to promote all of its housing programs in FY22.These methods include updated program brochures provided to all local community centers, as well as City of Lansing Code Enforcement and Building Safety Offices and the Department of Neighborhoods and Citizen Engagement; regular progress meetings and referrals made through community partner agencies; staff promotion of programs through community resource fairs (2) and local professional organizations (3); email updates on program guidelines and funding availability sent to approved lenders; active updates made to City of Lansing website regarding funding availability and application materials. Development Office Accomplishments FY22 Program Applications received 78 Owner Occupied Rehabilitation units completed 22 New Construction Homes Developed and Sold 4 Single Family Homes Rehabilitated and Sold (HOME) 0 Single Family Homes Rehabilitated and Sold (CDBG) 0 Down Payment Assistance Provided 5 Rental Units Rehabilitated 45 Homeless Shelters Assisted 6 Total Households Assisted with HOME, CDBG and ESG 2815 households assisted Contractor Disbursements on Projects Completed in $415,808.24 FY21 Non-Profit payments (Non-construction) CDBG $554,520.81 Sub Recipient Payments CDBG-CV $718,475.09 Lead Safe Lansing Units Completed 2 units made lead-safe Lead Based Paint Risk Assessments Completed 15 Risk Assessments HERO Home Maintenance Classes held 4 classes completed. HERO Mobile Tool Library transactions 280 residents and 7 nei hborhoods. Tuesday Toolmen Assisted Households (seniors and 39 eligible households assisted severely disabled) People assisted through the Microenterprise Program 33 eligible residents Kids Camp 562 Children participated FEA Property Acquisition 0 Financial Cuun$eling Provided 638 financial counseling sessions to 280 people Blighted Properties Demolished Seven (7) foreclosed and blighted homes demolished in CDBG Public Facilities assisted 0 Lansing CARES Economic Development (CDBG-CV) 4 loans to small businesses negatively affected by COVI D- 19 Lansing CARES Homeless Prevention Program (CDBG- Received 193 Applications and CV) assisted 177 qualifying households negatively impacted by COVID-19 Lansing CARES Assistance to Microenterprises(CD3G- S Microenterprises received CV) loans; 12 eligible residents received TA PARKING SERVICES OFFICE The City of Lansing's Parking Services Office (PSO) has completed an amazing year as events and visitors return to downtown Lansing. The PSO Team consists of 19 full time positions and 15 . part time positions. Our responsibility is to maintain and service approximately 2,100 on-street parking spaces and 4,203 parking spaces in our ramps and surface lots for a total of 6,303 parking spaces in our system. The office has over 1,100 monthly permit parkers and provided parking for 105,000 daily parkers. The Parking Enforcement team has issued approximately 30,000 parking tickets to- date. Of these, there were 1,000 handicap, 240 Fire Lane, 438 Blocking Sidewalk/driveway and 1,233 Improper parking tickets. Parking Enforcement Officers are responsible for providing consistent, safety-focused enforcement of the city's parking ordinances. One of the core missions is to create the very best parking experience, whether on-street or in one of our facilities, for customers in what is typically the first and last facility that they will see in the Capital City. The City of Lansing's PSO continued to transform and further the vision of the multi-year Extreme Makeover Project. Below is a glimpse into the 2022 accomplishments and improvements by the PSO team: • Extreme Makeover continues • Two-Way traffic conversion and pedway renovation • Media screens brought online • "Free Friday" parking and holiday parking support • Additions to parking fleet 2022 ACCOMPLISHMENTS INCLUDE: Extreme Makeover Continues Several years into the Extreme Makeover, the office is still excited to show all the changes to the PSO facilities and operations. The "octopus" on the North Capitol Ramp is a beautiful and programmable addition to the downtown landscape. Watch for changes to compliment the seasons, holidays and events in Lansing. ECONOMIC DEVELOPMENT & PLANNING 12022 ANNUAL REPORT 130 Two-Way Traffic Conversion and Pedway Renovation The PSO was proactive and implemented the necessary changes to the City's parking ramps ahead of the two-way traffic conversion on Capitol Avenue and Grand Avenue. This included converting entrances to exits and changing all the directional signage and pavement markings. The office coordinated with the TIBA vendor to move all the PARC's equipment and reconfigure the lanes. The PSO partnered with Building Maintenance, Laux Construction and the Radisson to facilitate the parking needs required during the renovation of the Pedway. The Radisson's reserved parking area was closed during most of the renovation, so the PSO provided validated parking in the North Grand Ramp for all their guests and employees. Staff worked with the Lansing Center team and Laux to ensure the Pedway was accessible for large events to accommodate attendees staying at the Radisson. The PSO placed numerous wayfinding signs throughout the ramp and street level to navigate the ongoing construction. The PSO worked closely with the Radisson to ensure sufficient, safe parking for bus arrivals and drop-offs for weekend football games and other events. Media Screens Brought Online The giant Media Screen on Capitol Ave was installed on the south side of the South Capitol Ramp in 2022. Thanks to Kristi Schwartzly and the PSO team, the screen now displays holiday messages and welcomes visitors to downtown Lansing. The giant high- definition media screen is 16 feet wide by 60 feet ; high and will be one of the first things visitors see coming into Lansing on Capitol Ave. Kristi will work her magic to display informative and creative displays for all things Lansing (in addition to already handling graphic displays for the in-garage "totems"). a The North Grand Ramp media screen is used to welcome incoming events and convey important event information as well as available spaces in the ramp. Info Traffic Totems at all the entrances show personalized welcomes and provide current pricing and important daily parking information. ___ ECONOMIC DEVELOPMENT12022 ••• The office is always Looking for better ways to communicate with customers, and these media screens allow staff to reach every parker as they enter facilities. The screens have become an integral tool to increase communication with visitors and events. "Free Friday" Parking and Holiday Parking Support The PSO partnered with the Downtown Lansing Inc (DLI) to bring "Free Fridays" to parking in downtown Lansing. The City wanted to encourage people to come downtown to shop and dine. Staff took this opportunity to go out into the surrounding neighborhoods to enforce safety violations such as Fire Lane (240 tickets issued), handicap (1,000 tickets issued), blocking sidewalks and driveways (438 tickets issued) and improper parking (1,233 tickets issued) to help create a safe parking experience throughout the city. The office also partnered with the Greater Lansing ,,tf Convention and Visitors Bureau, DLI and Old Town Commercial Association to improve communication and the parking experience between the Parking Enforcement Team, customers and visitors to the downtown and Old Town areas. The goal is to assist and educate the public ryt w on the "new" parking kiosks and parking app. The PSO works closely with the Lansing Lugnuts throughout the baseball season and beyond to bring events downtown such as baseball games, Block-Aid/Forks & Corks, Beerfest and others. This was the first year the PSO charged a small fee ($5) for parking in a city facility to attend Silver Bells. The whole team really stepped up and made a huge parking event happen in the most efficient and expedited way possible. It was a big success. The PSO will be offered free parking for the holiday season, from December 12 until December 31, 2022. Staff will still be looking for safety and time limit violations, as they want to create turnover parking so more people can come downtown to shop and dine. Additions to the Parking Fleet Christmas came early with the addition of two new vehicles for the PSO. These trucks, equipped with Lifts, will assist the Parking Services team in the deployment of Meter Reservation Panels and barricades for special events. As even more events are welcomed back to downtown Lansing, staff will have an efficient and safe way to deploy equipment to reserve parking where needed. ECONOMIC DEVELOPMENT12022 ••• As always, be sure to visit the City's website for more updates and information about the 4th Extreme Makeover year at www.Lansingmi.gov/parking. PLANNING OFFICE The Planning Office provides comprehensive, long- and short-range planning services to residents, neighborhoods, businesses and industry. Under state law, local ordinance and the city charter, the Planning Office is responsible for processing, analyzing and providing recommendations to the Planning Board, Board of Zoning Appeals, Historic District Commission, City Council and various other City boards & committees regarding land use control and capital improvement projects. The Planning Office also provides zoning, land use, flood plain, historic preservation and other types of information to the general public, approves building permits, demolition permits, sign permits, a variety of business licenses and coordinates the City's site plan review and approval process. 2022 ACCOMPLISHMENTS INCLUDE: Form-Based Zoning Coding (FBC) The Form-Based Zoning Code (FBC) was adopted on March 8, 2021, and went into effect on May 1, 2021. The FBC is the primary and most effective means of implementing the land use and urban design recommendations of the Design Lansing Comprehensive Plan. The recommendations were developed based upon priorities established by Lansing residents and business owners during the preparation of the Comprehensive Plan and include the preservation of residential neighborhoods and transformational change to the City of Lansing's struggling commercial corridors and business districts. When the Planning Office began administering and City-of LanmNF6rm-Sa5eC Code Zo,-ngMap enforcing the Form-Based Code, several issues were "76 noted that needed to be addressed. These included - correcting zoning map errors, clarifying language to make certain provisions clearer and easier to _... J6 understand, removing inconsistencies and adding a `;: . � . few new provisions that were lacking. Planning Office `4 " • u� staff prepared the necessary documents to amend their, FBC accordingly and guided it through the approval ' Q' J IL process. The amendments were approved by the City Council and went into effect in January of 2022. After ,# r an additional year of administration of the FBC, it is GAF,# y anticipated that additional amendments will be WNW APA forthcoming in 2023. ECONOMIC DEVELOPMENT12022 ••• Design Lansing Comprehensive Plan The Planning Office has begun the process of updating the 2012 Design Lansing Comprehensive Plan that informs ., policy decisions and guides the development of Lansing. The Plan updates will primarily focus on the economic, ' educational, environmental and health outcomes impacting „ the City and strategies to promote more equitable social development for residents. Planning staff is developing a process to engage and solicit input from the public on the DESIGN LANSING proposed changes to the plan. 2012 ccmprd7 rnslwn plan Redevelopment Ready Communities (RRC) The Planning Office coordinated the process of recertifying the City of Lansing as a Redevelopment Ready Community with the Michigan Economic Development Corporation's Redevelopment Ready Communities program. The City has a few properties showcased as redevelopment ready sites on the "MIPLace" website: https-//www.mipLace.org/redevelopment- ready-sites/Lansing. Sign Ordinance The Planning Office has drafted a new sign ordinance to replace the existing 1990 ordinance. The draft is currently being reviewed by the Office of the City Attorney. Once that review is complete, the Planning Office will begin the ordinance adoption process. The new ordinance is intended to eliminate visual clutter and create a more uniform signage pattern along the City roadways, while allowing for signage that is adequate to identify businesses. The new ordinance is also intended to ensure that the City's sign regulations do not violate any rights or freedoms provided under the Constitution and other laws pertaining to speech and expression. Site Plan, Permit and License Review The Planning Office coordinates the site plan review and approval process for the City. This involves providing plans for new construction projects to the Public Service Engineering, Transportation, and Forestry Divisions, the Fire Marshal's Office, the Building Safety Office, and the Board of Water & Light. The plans are reviewed for compliance with the requirements of the respective divisions/offices and are also reviewed by the Planning Office for compliance with the applicable zoning ordinance provisions. Planning Office staff works with the applicant to address the issues raised in the reviews until the site plan has been approved by all City departments/divisions and the Board of Water & Light. The Planning Office processes approximately 25 site plans each year. ECONOMIC DEVELOPMENTi PLANNING 12022REPORT Planning Office approval is required prior to issuance of -� all sign, demolition and building permits (approximately = 2,000 annually). The Planning Office works with the N Building Safety Office to provide the public with the most expeditious and efficient methods for processing permits. i717 1 Applications for liquor licenses, cabaret licenses, second- ' hand dealer licenses, wrecker licenses, licenses for all , medical marijuana facilities, and vehicle dealer licenses must be approved by the Planning Office before they can be issued by the City Council and/or City Clerk's Office. The Planning Office staff reviews approximately 250 licenses annually. All rental registration applications must be approved by the Planning Office for compliance with the Zoning Ordinance before they can be issued by the Code Enforcement Office. The Planning Office staff reviews approximately 2,000 rental registrations annually. In 2022, Planning Office staff responded to hundreds of inquiries for zoning information, many of which involved potential locations for medical marijuana facilities. Staff reviewed all marijuana facility license applications for compliance with the standards of Marijuana Ordinance, Chapter 1300. In 2022, the Planning Office staff processed the following applications: Variances/Administrative 3 Appeals Special Land Use Permits 2 Rezonings 3 Act 33 Reviews 6 Lot Splits 18 Lot Combinations 29 Site Plan Reviews 25 Historic District Certificates 2 of Appropriateness ECONOMIC DEVELOPMENT • REPORT 135 Board, Committee and Workgroup Meetings The Planning Office provides staff support to the Planning Board, Board of Zoning Appeals and Historic District Commission. In 2022, the Planning Board held 9 meetings, the BZA held 3 meetings and the HDC held 5 meetings. The Planning Office also provides staff support to the City Council Committee on Development & Planning regarding planning and zoning matters. Planning Office staff participates in numerous staff level workgroups including Wellhead Protection Team, Groundwater Management Board, Sustainability Team and Capital Area Regional Transportation Study Technical Committee, among others. Planning & Zoning Office staff also regularly participate in the various corridor improvement authority meetings and occasionally attend the Lansing Downtown Inc. meetings. Code Enforcement Planning Office staff resolved or assisted the Code Enforcement Office with resolving more than 500 zoning and sign code violations a throughout the City in 2022. This involved i writing violation letters, working with property owners/tenants to find solutions to the problems and working with the Code Enforcement Officers and the City Attorney's ' � •x��,„ Office to prepare citations and court cases as Jeep UR„M needed. The creation of the City's Commercial Corridor Specialist position has resulted in numerous violations (illegal signs, I deteriorated parking lots, illegal parking, etc.) being resolved, which has had a significant impact on improving the appearance of the City's commercial corridors. Other The Planning Office guided the revisions to the City's ordinance (Chapter 1300) regulating marijuana facilities through the Planning Board process. The purpose of the revisions were to update the Ordinance to reflect changes in laws and rules by the Cannabis Regulatory Agency, formerly known as the Marijuana Regulatory Agency and to add a section to codify the process for temporary marijuana events. ECONOMIC DEVELOPMENTi PLANNING 12022REPORT 13• Planning Office staff worked with other City staff to create zoning and sign code violation notice templates in the BS&A software system to make the process of generating notices and tracking the status of the violations more efficient. In 2022, the Planning Office began a project to produce a historic resource photographic survey of certain areas in the Westside Neighborhood. Planning Office staff is in the process of conducting the survey and determining what the next steps will be to complete a report on the survey findings and historical attributes of the neighborhood. The Planning Office revised its procedures and amended the Zoning Ordinance to streamline the approval process and remove any potential barriers to the installation of solar energy systems in order to qualify for SoI.Smart's Gold Designation. According to its website, "SolSmart is a national designation program designed to recognize communities that have taken key steps to address local barriers to solar energy and foster the growth of mature local solar markets." Planning Office staff has been working with the City's Sustainability Manager to develop the qualification report, which is expected to be submitted to SolSmart by the end of the year. ECONOMIC DEVELOPMENT12022 ••• FINANCE DEPARTMENT DESIRES A. KIRKLAND, DIRECTOR The Finance Department provides administrative support to the City government: accounting for the City's various funds and grants; preparation of the annual financial report; preparation and monitoring of the budget, financial analysis, and forecasting; purchase of goods and supplies; payments to vendors; and administration of the retirement system are among core functions. The Finance Department strives to provide excellent service to its internal and external customers. External customers include those who pay property and income taxes; those with an interest in properties located within the City; and those who wish to do business with the City. Internal customers include City departments, who rely on the department for the procurement of goods and services, financial reporting, and other financial resources, and employees and retirees regarding pensions. They also include the Mayor, Council and others charged with developing, adopting and monitoring the City's budget. The City of Lansing has weathered the negative financial impacts of the COVID-19 public health emergency delivering a balanced budget for Fiscal Year 2022-23. The City's General Funded ended the fiscal year on June 30, 2022, with $12.1 million in projected reserves, inclusive of the Budget Stabilization Fund. As a percent of expenditures, General Fund reserves increased to 10.3% of expenditures for fiscal year 2021, getting closer to restoring fund balance to the 12% - 15% target. However, significant challenges remain in the long-term. State-imposed limitations on municipal revenues, most notably those on property tax growth, will continue to constrain resources, which in context of projected increases in pension, healthcare and infrastructure needs, will present significant budgetary challenges. The current year budget relies strongly on ARPA funds (loss revenues) to balance the budget. Appreciation The efforts of Jeff Scharnowske, Controller; and external partners Sharon Frischman, City Assessor are greatly appreciated. All the employees in the Finance Department and our partners in Treasury and Assessing are to be commended for their accomplishments in 2022 and for their commitment to continue improving the delivery of services in the future. Thanks to their dedication, the residents, businesses, and visitors to the City of Lansing are well-served by these efforts. REPORTFINANCE 12022 ANNUAL Accomplishments in 2022 • Implement Debt Book software to comply with GASB 87 lease requirements. Additional, utilizing software to track and maintain City of Lansing debt schedule. • Hired grant manager to review and monitor $1.9 million in ARPA community funds as approved by the Mayor. • Preparation and participation in four participatory budget sessions, in conjunction with Neighborhood and Community Development. • Worked closely with staff to address audit findings and recommendations by encouraging timely updates and better internal controls. Thereby reducing audited findings. REPORTFINANCE 12022 ANNUAL FIRE DEPARTMENT BRIAN STURDIVANT, CHIEF MESSAGE FROM THE CHIEF I am pleased to provide data and statistics on LFD performance for the calendar year 2022. My Leadership of the department began in May of the same year; however, the world-class customer service reflected in this report is indicative of the character of the men and women of our organization. Our department serves a community of approximately 115,000 residents and is a full-service all, hazards emergency service delivery system. While this report is based on information from 2022, we have also managed a laser focus on the future. This is exemplified by the initiation of our community-driven strategic planning process. This three-to-five-year plan is the first formal strategic plan ever for our department. It will provide the strategic direction to keep us on point with all future initiatives. We've also begun work to redefine and update our policy manual; this process will allow us to define organizational expectations while maintaining accountability. It is an exciting time for the City of Lansing and the LFD. Our fire department continues to evolve, which leads us to seek new approaches to assist while collaborating with public, private, and non-profit sectors. Our members remain nimble, creative, and resilient. When presented with challenges, we work together for solutions. This is why I am so proud of each member of our department. Brian Sturdivant tiANSrNG Fire Chief/Emergency Manager Lansing Fire Department r +fi R { i1 11 i FIRE 12022 ANNUAL REPORT140 MESSAGE FROM THE FIRE COMMISSION Two significant milestones have marked this past year. First, two members of the Board, Commissioners Mallory and Singh, participated on the committee responsible for conducting a national search to identify qualified candidates to serve as LFD's next Fire Chief. After narrowing the candidate pool to two finalists, the Board voted to recommend them, from which you appointed Chief Sturdivant, and we were pleased to welcome him to Lansing. Chief Sturdivant has hit the ground running, executing contracts to produce a new strategic plan for the Department and conduct a top to bottom review of the Department's policies and procedures to ensure they conform to the latest national standards and best practices. Chief Sturdivant is assisted by Chief Tobin, who returns to his Assistant Chief Role after serving as Interim Chief with distinction and newly appointed Assistant Chief Ken Lay. The Board is glad to see the LFD's leadership ranks again filled and working diligently together to guide the department. Second, the citizens of Lansing voted to approve a much-needed bond to fund improvements to three fire stations, replace a fourth, and construct new LFD administrative offices and training facilities. The Board appreciates Mayor Schor's leadership and that of the City Council, community leaders and Lansing's residents for bringing forward and passing this bond to ensure LFD personnel have the facilities they need to safely and effectively serve the people of Lansing. Additionally, the Board celebrates the second graduating class of the Lansing School District's Fire Academy and separately welcomes eight new firefighters to the job. We also honor those firefighters who retired and thank them for their many years of service and sacrifice. Like so many professions, we expect recruitment and retention will be of paramount importance to ensure the Department remains at all times adequately staffed despite retirements to stay in compliance with regulatory requirements and carry out its mission. Looking ahead, the Board is eager to participate in the strategic planning and policy review processes, anticipates the planning and start of construction on new and remodeled facilities and will continue to support the Department's recruitment and retention efforts. Finally, we thank our former Chair, Lucianna Solis, who left the Board to serve the city as a full-time employee and retired Board Secretary Patti Starnes for their service to the Board, the Department, and the men and women who protect Lansing as Firefighters and Paramedics. Sincerely, Steve Purchase - Chair, Lansing Board of Fire Commissioners FIRE 12022 ANNUAL REPORT LANSING BOARD OF FIRE COMMISSIONERS The Lansing City Charter establishes the Lansing Board of Fire Commissioners as an advisory board charged with additional responsibilities to provide oversite of the department. The Board meets monthly on the second Wednesday at 5:30 pm, where input is welcomed from the public. Meetings are held at a different fire station each month. For more information, see the Board Meeting Notices located at City Hall or the City's website at:www.lansingmi.gov. With the consent of the City Council, the mayor appoints each of the eight Commissioners— one member representing each ward and four representing the city at-large. Pursuant to the Charter, the Commission is responsible—in consultation with the Chief and Mayor—for the following: establishing the department's administrative rules, approving rules and regulations governing the conduct of department members, establishing procedures for receiving and resolving complaints concerning the department, reviewing and approving the department's annual budget, acting as the final authority in imposing or reviewing discipline of department employees consistent with State Law and Collective Bargaining Agreements, delivering an annual report to the mayor and Council concerning the operation of the Department and otherwise acting as an advisory board in support of the Department. Complaint Summary The Board is charged with including a summary of complaints concerning the department's operations as part of its annual report. For the Fiscal Year beginning July 1, 2021, and ending June 30, 2022, the department received 27 complaints. Nine complaints were related to EMS service, eight were citizen complaints, four were hospital/ER staff complaints, four were internal complaints, one was a 911 complaint and one was an LFD-originating complaint. In seven instances, no discipline was found to be warranted. Four complaints were resolved by conversation. Ten complaints resulted in the issuance of a personal improvement plan and/or retraining and six resulted in the issuance of non-disciplinary counseling statements. Board Members Stephen Purchase Chair At-Large //30/2025 Barbara Lawrence Vice Chair 1st Ward 6/30/2025 Vacant Commissioner 2nd Ward 6/30/2026 Kathleen Tobe Commissioner 3rd Ward 6/30/2023 Gina Nelson Commissioner 4th Ward 6/30/2024 Rodney Singleton Commissioner At-Large 6/30/2024 Charles Willis Commissioner At-Large 6/30/2023 Krishna Singh Commissioner At-Large 6/30/2026 FIRE 12022 ANNUAL REPORT ORGANIZATIONAL ► Asst.Chiqf Hazard Mitigatian Specialist a -M"P -Dip mr t 1 FIRE 2022 ANNUAL REPORT 43 DEPARTMENT ADMINISTRATION Fire Department operations are managed through seven distinct divisions. Operational funds are appropriated through the annual budget process for each of these areas. Each division is identified below along with a description of its area of responsibility. Fire Administration The Fire Administration Division provides funding for the positions of the fire chief, assistant chiefs, administrative chief, financial officer and administrative support staff. It is the Chief's responsibility to administer all policies, programs and resources for the city's fire service. The fire chief also serves as the city's emergency manager and is responsible for major event coordination and disaster mitigation response. Operations Division The Operations Division provides funding for firefighting personnel, apparatus and facilities. Each shift is assigned a Battalion Chief, 8 captains, 8 engineers and 36 firefighters. Responsibilities include the control and suppression of fire, emergency medical response, hazardous materials mitigation, technical rescue, water rescue and vehicle extrication. Prevention Division The Prevention Division funds the fire marshal and five Inspectors. The Prevention Division is responsible for inspections of new and existing occupancies, plan reviews, public safety education programs,Juvenile Fire Watch program, fire investigations and hazmat right-to-know compliance. EMS Operations Division The EMS Operations Division provides funding for the EMS Operations Division Chief, who oversees all licensing, quality assurance/quality improvement and review of all EMS regulatory issues. Training Division The Fire Training Division funds the position of Chief of Training and two training captains. Maintaining competent firefighters is critical to our response capabilities. The department's training program covers a wide range of subjects relating to firefighting, medical response, rescue, hazardous materials, personnel safety, terrorism and related services. FIRE 12022 ANNUAL REPORT 144 Emergency Management Division The Emergency Management Division funds provide for a division chief, emergency management captain, community hazard mitigation specialist and a regional planner. This division coordinates the city's emergency planning efforts and assists all city departments with Continuity of Operations Planning and public event management. Approximately 20% of the Emergency Management Division is grant-funded. Logistics Division Maintenance and Alarm funding provides for the logistical side of the department's operations. A logistics chief oversees two captain-level positions in coordinating the department's supply chain, equipment/facility maintenance and equipment testing services. City Garage and IT Funds are allocated from the Fire Department Budget in support of the City Garage and IT Departments, which in turn provide fleet management/maintenance and IT services to the Fire Department in accordance with City Policy. 4 � �': +� I 06 - t - FIRE 12022 � r t ANNUAL .OR ADMINISTRATIVE DIVISION Personnel The department's fire administration is responsible for managing and directing the operations of the Lansing Fire Department. Fire Chief Brian Sturdivant, Assistant Chiefs Michael Tobin, and Ken Lay, Administrative Chief David Odom, Department Financial Officer Eric Rasool and an administrative specialist work collaboratively to ensure the department performs at its peak potential while providing a growing city with the emergency response services it needs to keep its residents and visitors safe. Administrative Division Activity • Welcomed new Fire Chief Brian Sturdivant and new Assistant Chief Ken Lay. • Executed contracts to produce a new strategic plan for the Department and modernize department policies and procedures. • Completed purchase and installation of new Paramedic laptops in Medic Units. • Secured a 10-year contract with Stryker Corp ALS 360 program for EMS equipment upgrades. • Replaced Battalion Chief Command Vehicle with a 2022 Chevy Silverado. • Secured ARPA (American Rescue Plan Act) funding for acquisition of 2 new ambulances, 2 new engines, and 1 new aerial apparatus. • Engaged in community outreach to secure $175 million public safety bond for LFD and LPD facilities upgrades. • Established and updated Employee Critical Incident Stress Management (CISM) initiative. Budget FY 21/22 Adopted FY 22/23 Adopted ?5 Change Personnel $33,208,901 $34,484,467 3.8°/a Active 17,997,897 18,868,324 3.4% RetirementlFixed Benefits 15,311,022 15,616,143 2% Operating $5,271,871 5,788,205 3.3% Department Operations 2,423,179 2,662,701 9.9% Information Technology Charge 1,229,381 1,175,504 -4.4% Ffeet/Equipment Charge 1,950,000 1,950,000 0% Total Expenditures $39,811,479 $40,272,672 3.8% ANNUALFIRE 12022 PO' OPERATIONS DIVISION Personnel The organization is built around supporting the department's Operations Division. The Operations Division is responsible for responding to and mitigating the daily emergencies within the community. Three battalion chiefs manage each of the three shifts. While company captains handle command of minor incidents and manage their assigned individual crews, the battalion chief is available to take control of more difficult or complex emergencies. The City maintains six fire stations, training grounds and a maintenance-alarm facility. Current funding allows for staffing levels of 53 full-time firefighters on each of the three shifts with a minimum daily staffing of 41. Stations are staffed using a three-platoon 24-hour shift schedule. Staffing levels allow the department to maintain a response force of six engine companies, two truck companies, one command officer and five ambulances daily. Ambulances are staffed with two medically certified personnel with a minimum of one licensed paramedic. Hazardous materials, technical rescue and water rescue units are available for response through the reassignment of on duty engine and truck company personnel. Each truck and engine company is staffed with a captain, engineer and two firefighters. Selected Significant Incidents • January 25 — Structure Fire in Isbell with elderly person trapped inside. Crews made an aggressive fire attack in coordination with rescue, successfully located the person and effected a roof rescue after taking the person out a window. • April 7 — Structure Fire on West Kalamazoo Street. Heavy Fire conditions for crews. Crews did an excellent job in a two hour fire fight with a very stubborn fire. One civilian was treated and transported to hospital for smoke inhalation. • June 27 - House Fire on East Cavanaugh Road resulting in a child fatality. • August 4 — Fatal rollover accident with a patient ejected from the vehicle on the on ramp to 1-96 from Pennsylvania. Three patients total with one pronounced on scene. Other two transported in serious condition to hospital. • August 11 — Natural Gas explosion in a house on Stillwell Avenue. One patient transported to hospital with burns and two were treated on scene. Gas leak was caused by contractor. • October 8 — Motor vehicle accident on East Kalamazoo Street. Two critical patients were rapidly extricated from the vehicles and transported to hospital. FIRE 12022 ANNUAL REPORT Operations Division - Response Stats Below is a representation of the total number of runs and daily average runs for the last seven fiscal years and for the partial calendar year beginning January 1, 2022, and ending November 17, 2022. Daily Average / Annual Runs O Average Runs Per Day ■ Total Runs r 5 23,000 1 1. 6816 21.750 F 62.5 20,500 .F .1 56,25 19.250 50 — 19,000 FY2014 FY2015 FY2D15 FY2017 FY2018 FY2019 FY2020 V22-11117122 The pie chart represents the breakdown of calls from 1/1/2022-11/17/2022 by type. 1-1.18 Utter F,,'tie; FIn REPORTFIRE 12022 ANNUAL 148 Annual Runs by Station Station 41 Station 42 Station 44 0 Station 46 0 Station 4$ 0 Station 49 8000 i 6000 4000 2000 0 Runs By Station Annual Runs by Unit Medic 411 • • , Modio 41 Medic 49 Medic 46 Medic 491 i Engine 41 :r' Engine 46 Engine 49 Engine 44 Engine 48 Engine 42 B41 Tntck 41 `+ Truck 46 ` Other 0 125C 2503 3750 50C•0 *Note that Lansing's Medic Units are some of the very busiest in the country and medical call volume continues to increase on an annual basis, suggesting the need to add additional Medic Units in the future. FIRE 12022 ANNUAL REPORT 149 PREVENTION DIVISION Personnel Fire Marshal Mark Burger works with Inspectors David Barber, Jared Nisch, Matthew Mansberger, Kerwin Norwood and Ambrocio Mendezto assure that the properties within the city remain in compliance with adopted fire codes. Fire Prevention and education activities are also viewed as important work of the division. Division Activity • Implemented a free smoke detector program for city residents (ongoing) • Supported a Citizen Fire Academy (ongoing) • Improved Department communications with the public, including ramping up social media • Initiated development of a department-wide Health and Wellness Program (ongoing) • Re-establishing an awards program to promote the accomplishments of our employees • Working to update our web page to ensure we provide up-to-date and accurate information • Working to improve internal communications throughout the department • Graduated the second Lansing School District Fire Academy class of nine students • Participated in National Night Out activities, the Juneteenth Parade and numerous Tough- a-truck programs • Supported various city high school and community "Career Day" activities • Supported Silver Bells activities with a strong medical and fire prevention presence • Provided a health, safety, and senior fire education program for Southbrook Vila, Grand Haven Living Center and RSVP (Retire Seniors Volunteer Program) Inspection Activity Summary • 628 - Life Safety Inspection • 68 - Origin/Cause investigation (assisted engine company) • 148 - Special Events • 98- Plan reviews • 17 - Arson/Suspicious investigations • 220 -Unauthorize Burning calls • 172- Burn Permits • 5 - Civilian injury • 1 - Civilian Casualty • 50 - Public Education events FIRE 12022 ANNUAL REPORT TRAINING DIVISION Personnel This division consists of Acting Chief David Rivet and a - cadre of specialty adjunct fire personnel instructors on ''>�y : special assignment as they serve as multi-faceted ' trainers and educators with the support of Secretary Michelle Greko. These men and women are trained professionals with specialized instructor credentials from ' across the Divisions and ranks of the Fire Department. 1: Division Activity • Conducted EMS Continuing Education classes and Annual American Heart Association Renewal Courses (BLS, ACLS, PALS) • Conducted Pump Apparatus Driver Operator course • Conducted Annual Confined Space Rescue Training • Conducted Rapid Intervention Training / Rapid Intervention Crew Training • Conducted Fire Ground Survival Training (Firefighter Self Rescue Skills) • Conducted Water Rescue Training • Conducted Ice Water Rescue Training • Conducted HAZMAT Refresher Courses • Conducted Officer Development Classes • Conducted 3 Recruit Academies Contact Training Hours (Through 11/17/22) ENIS Training 2.507 Hazardous Materials Training 309 Officer"I raining 493 ltecmit Training 2•463 Specialty Training 1,195 Company &- Other'ITrainit}g 4,604 Driver operator 466 Total Contact I tcno�(2019) 12,042 REPORTFIRE 12022 ANNUAL EMERGENCY MANAGEMENT Personnel William Engelter is the division's emergency management chief. The division also consists of Emergency Management Captain Jason Stevens, Community Hazard Mitigation Specialist Ken Hall and Regional Planner Meghan Swain. Special Events The division planned and coordinated public safety and emergency response for six large special events, including two large music festivals, and the annual Silver Bells in the City parade. Exercises and Training • Continually trained and exercised capabilities to stay current on trends in Emergency Management • Participated in 10 Federal and State level trainings plus many local jurisdiction trainings, 3 conferences and 3 exercises Disaster Response Activity • Many of the Emergency Operation Plans were reviewed and updates were started on many of the preparedness plans. The work is an ongoing effort and will continue into next year. • The division also worked with many schools, businesses, churches and organizations to review their internal emergency plans and make recommendations based on current best practices in the industry Mitigation Activity • DREW (Dam Removal Exploratory Workgroup) secured funding from USACE Part 206 program, granting the City of Lansing with 100% federal funding. The North Lansing Dam project is 1 of 9 federally selected projects for the U.S. Army Corps 100% funding. These funds will be used to conduct a feasibility study to explore future possibilities surrounding the North Lansing Dam site. • As of 10/27/2022, work from the 2020 USGS Hydrologic and Hydraulic Analysis of the Grand River, Sycamore Creek, Red Cedar went into effect. This study provides an updated view about the water sources throughout the City of Lansing, meaning the floodplain maps are getting adjusted, as well. FIRE 12022 ANNUAL REPORT • Revamping the City's Floodplain Property Acquisition and Demolition program to incorporate a financial literacy component. More than 30 high-risk homes have been purchased under this program to date, resulting in nearly half a million dollars in avoided damage during the 2018 flood. • Yearly removal of logjams within the waterways, at railroad trussells, is underway and should be complete by 12/31/22. • Presented the USGS floodplain study to Sunnyside Neighborhood to educate them on the results and how to utilize the interactive map. DO 1 THING The Do 1 Thing program was developed by Lansing's Emergency Management Division. It is designed to assist individuals with disaster planning by asking them to perform one activity each month. This program has garnered widespread recognition and has been adopted for use in communities across the country and internationally. Activities during the first quarter were Limited due to ongoing COVID-19 caution on gathering. The position was left vacant until the new director Meghan Swain was hired. Do 1 Thing spreads its message to a large range of audiences. 2022 outreach events included: • 1 outreach presentation • 1 outreach tabling event • Applied for assistance with the Do 1 Thing app through the University of Michigan School of Information • Activities to re-engage our partners, specifically related to calendar orders • Activities related to governance and the board of directors • Activities related to existing and current partners do0thing SMALL STEPS TOWARD Individuals Business @008 9001a 01,11 0 0 0 0 0 0 0 Q () 0 0 6) @ @ (D FIRE 12022 ANNUAL REPORT LOGISTICS DIVISION Personnel Maintenance and Alarm Chief Jwan Randle and Maintenance Captain James Peters facilitate departmental supply and equipment needs. Secretary Rahila Kato handles office responsibilities for the division. In addition to facility and equipment maintenance and testing, the division provides needed logistical support at major incidents through the delivery of breathing air, food and water to response crews. Division Responsibilities The division partners with City of Lansing Property Management and IT to provide attentive action for submitted work orders. Additionally, the division issues EMS supplies, linen and equipment, maintains and repairs suppression equipment, provides general office and cleaning supplies across all divisions, provides seasonal property upkeep like snow plowing, lawn services and pest control, continually tests equipment (SCBA units, hoses, ladders, etc.) and provides on-call response to structure fires for logistical support including provision of basic crew needs (oxygen, water, food, etc.). Division Activities • Purchased 145 of Lions firefighting gear to outfit firefighters with an additional set. There were 17 sets for new recruit firefighters the remainder was for existing fire personnel. • Purchased 60 Scott Air bottles to go along with the new breathing apparatus and have reserve inventory. This purchase was done to replace old, expired equipment. • 48 — Replacement Scott air pack including face mask bottles to replace old and outdated breathing equipment. These items are being placed on all fire trucks, and to have some in reserve. • 1 — Replacement treadmill for a fire station to maintain physical fitness. The future will be to update the needed equipment. • Gear washing machines for all stations to make sure that all firefighters had access to clean their gear immediately. This is part of the cancer reduction program. • 3 new station ovens were donated to the department. These donations were delivered to station #1,9 and 6 to replace older units. FIRE 12022 ANNUAL REPORT STATION MAP Ld a Capital RBgipn $ Station 41: Cnternauonal " } Airport (LAH) Q 1 Engine, 1 Platform Truck, Paulson Park 1 Battalion Command, 2 ALS Ambulances, Brush Truck w/Water r D Rescue. Home of Operations and Station 2 Administration offices Saint Joseph Station 41: 9 cemetery �' N 1 Engine w/"Jaws of Life"extraction g station 8 equipment and water rescue equipment LFD Station t W Michigan Ave E MitnigArl AvB 9 Station 44: ,y 5 E Kalamazoa St a 1 Engine, Hazmat Truck and Trailer, Water Rescue ss Station 46: / Country Club of Lansing Cre9p ark 1 Engine w/"Jaws of Life," 1 Platform Evergreen Truck, 1 ALS Ambulance CemeteryQ 19 Forest A west Golf s © Station 48: W HDlmes Rd Scott wood o Park&Lake 1 Engine, 1 Technical Rescue Truck and fl Station 9 trailer — equipment for confined space Kawk Island _ rescue, building collapse rescue,trench County Park rescue, and high angle rope rescue 9 E Jolly Rd station fi Station 49: X 1 Engine w/"Jaws of Life,"2 ALS Ambulances, 1 brush truck, wh5i"erRtl Station 4 Water Rescue �w REPORTFIRE 2022 ANNUAL VEHICLEIEQUIPMENT INVENTORY mkw wAftr VON 1 ■ mdow Tvm Y*At Maka Lanatlan Fu1t6 Houti4,dlgkSL 'F 7 1 FIRA3LO GENERATOR wm WACKER LTC4Q SwGc LIGHT MAER F6102 FIRABM GENERATOR 20M WACKER LTCAC S4Ldl. LIGHT TOV&R-FOC Haan 226 F61fl7 FIRAALi TRAILER 26M wAN601 SOLAR ARAM ROARD SYLOC TRAILER-TRA 0 EQC FD111 FIRA&Mi TRAILER Mil TRAILEX SLIT-4SRI SWdC TRAILER-BOAT F0112 FIRWA TRAILER 2011 TRAILEX SUT-A501 SWQC TRAILER-BOAT Fnii3 FIRAAM TRAILER 2ISll TRAILEX SUT-4501 014 FIRE STATION TRAIL ER.ROAT F 1I4 IFIRAAIA TRAILER 1i JTRAjLEX SLM450 1 SWOO TRAILER-aOAT FD3075 FIRABLi PICKUP 4X4 UTILITY 2015 CHEVROLET SILVERADO SSUGHO MAINTA ALARii DTVISI FIRE MAINTENANCE Mies 73 87o FD5DTS.05 FIR AAm 5w1NG SNOwPLOw MIS WESTERN MV1p3 N4 f1RE STATION SHOW REMOVAL MIS ?4 553 1`0707t FIR"bA Pt¢(UP 04 20if CliEVROLET SILVERADQ MOHD MAINT A ALAFW04+ISl FIRE MAINTENAWE kWa 56.70 F07072.05 FIRAAM SNTNG SNOWPLOW 2017 rIESTERH MVP P.LUS N4 FIRE STATION SNr4vw REMAOwa FDgp73 FIRA6LS P"gF4X1I6 TMLITY ZOOB PFEVRQLET 35004X4 ERVICE M1AIhlT8*L*Rs4 QNVI$I FIRE MAINTE MW 143M FD9073.05 FIRA&M SWING SNOSVRLOW a WESTERN PRO-PLOW 3700 PLEASANT GROV SHOW REMOVAL FT100 FIRA.$M FIRE PLMP 1974 FMC BEAN TRAILER SAUC HOSE TE T PkJMPnrRALILER M35 FIR AAMF TRAILER 200 LINTEO TRAILERS TRAILER LOOISTMC3 TRAILER F7338 FIRAA'A TRAIUERtENCLOSED 2012 ROYAL ENCLOSED TRAILER 600c CERT aNCLOSE0TRAILER) FTJ44 IFIRAAM TRAILER M93 $QUfTHMST SVAQp MASS C"L/ALTY 7RAY4ER AS1U6 FIRAAA TRAILER 20M INTERSTATE SAUC RAOLWELECTRUNICS A95491 FIRAAA ADMINISTRAMF MIS CrEVRGLET MALIBU M9 FIRE STATION EOC EOC IONS 20.766 A65692 FIRAAA ADMINISTRATIVE 2DI5 CHEVROLET MALIBU MR FIRE STATION EOC EOC Mies 21,378 FD0005 FIRAAA ADMINISTRATIVE 2020 CHEVROLET 7RAVERSE NI FIRESUTION ADMINISTRA7IVE-04IEF NW5 15674 F01006 FIRAAA ADMINISTRATIVIE 2C21 CMVROLET TRAVFRSK AWD N1 FIRE STATION AQMUN15TTRATTVE•*S5T p4IE F M4* 21473 FD2074 FIRGOFA PbQ9UP 43(4 2D22 CHEVROLET4X4 SILVERADD 2500 FIRE•BATi EF mks 25 F03001 FIR CUM SUBURBAN IRE 2005 ICHIEVRIDLIET EL19LWBAN N4 FIRE STATION CAP M$ Mha I 1D4.6291 1`03004 FIRCOM SUBUMAN[FIREJ 2003 CHEVROLET SU6JP&LAN N2 FIRE STATION ATV 42l Mks 102.490 F05074 FIROOM SUBUFBANLTPREJ 2b15 CtEVRIDLET SUBURBAN Ni FIRE STATION MAIM Mira 127205 F07003 FIR QQM SU9URCAN FIRM 2007 CHEVROLET SUWAVAN CAR Mir; 133 BG9 FAQ84 FIREMS TRUDI(STERUMITY 2010 6011CAT 2200 N1 FIRE STATION ATV-RIV RWA KFM411 Hl 1 FDD443 FIR EMS ANEULANCE 2064 CHEVROLET TYPE IIM N1 FIRE STATION NEDICO;IESERVEI Mks 122,497 FD1545 FIA045 AMBuANCE MIS FORE) F450 SUPER DUTY XL N0 FIRE STATION iEDIO SERVE Alba 159,271 F01546 IFIREW AMRUL1N6f ZDIS CORD F450 SUPER DUTY XL NI FIRE STATION MEDIC Mha 155322 F01 B41 FIR ENS AMBUL HCE 2G18 IFORD F450 SuPE R DLfTY XL N9 FIRE STATION r,NE Mies 150 345 ,PEZ1740 FIRE04 ANSULANCE. 2017 IFCRD F450 SUPER QLrFY NI FIRE STAT10N "I MYns 107099 FD1941 FIR EL45 AMRU-ANOF 2I519 FORD Fs So SUPER DUST' 09 FIRE STATION MEDIC lmol Mha RR i67 F020d4 FIR ELLS AM6U-ANCE 2I526 F-DRD F450 SUPER DLD GAS Ns FIRE STATION LEDIC N46 MMs 73 195 Fbzw& FIR f1M~5 APAULANCUE 282b FORD F450 SUPER DUTY OA3 N 1 fIRE STATION MEDIC 3411 Ares 52 M4 FD50771 FIR►AA SuA FIRE 2015 FORD EXPLORER N1 FIRE STATION A4MIHISTRA7MvE-EOC Mks 103368 F 1 FIRMIAR PbCKLJPDX 1 CHEVROLET SILVERADO 150 ADMI1,13INISTRAT1VIEMse 7 FD9092 IFIRMAR PK">•LUP 4X2 2019 CHEVROLET SILVERADD,ISM ADMINH$TRATIVE MMs 31 172 F096S3 FIRMkR PKXuP 4X2 2010 CaEVRQLET SILVERADD iMO ADMIHINSTRATIVE Area 28.277 F090g4 FIRMAR PFGSUP 4X2 2019 CHEVROLET SILbERA601590 AOMININSTRATIVE MAN 21167 AF,W2 FIR PRV ADMINISTRATIVE 2.DI5 C 4tgyROLET I Np FIRE STATION EOC EGG CHIEF Miisy 24 49p FUSTAS FIRPRU TRAILER 1 FRIAEKAUF TRAILER smil STORA" C-FTAIR FIR" COMPRESSORBA 14r9B VIAK0 00hopEBSOR SwOC PCRTABLECOM}RESSOR Haur4 200 FA9062 FIRSUP P"UP 4X4 I*" DODGE 2500 ALL-TERRAIN NO FIRE STATION ATVA9 Mora 7,292 FA936i FIRSUP PKXUP06 19r93 143mc 2600(ALL-TEFdWNi NI FIRE STATION ATV-41 mks 13648 FA9d$3 FIR R LITY MLXG 4X4 KAF46061 N1 f7R� TATI M ATV=RIV RWdi Ylgyni 2759 FQ10511 FIRSUP TRUCH TRACTOR 2010 SPARTAN FURION NB FIRE STATION USARTRLICKTIECFFT mms WE FD115 FIR COLFRE RBA 1993 EAGLE BARON II N9 FIRE STATION Hurt 1 961 F0120 FIRSUP COhFAMORBA 2DIl EAGLE RVA1542304UCIR N1#IRF STATION AIR COMPRESSOR Haug 2000 F0121 FIR54F 00WRESSQRBA 2014 WKO 4500 AIRCIDWAE5SQR Iwury 1104 FE0304 FIRSUP FIRE PUMPER 2b03 SPARTA UAILITYMETRO3TAWLISERFY FIRE STATION ENGINE42 Heury 11969 FE030 F113L5ye FIRE P64M1 W3 PUMPER NUjRE-pTATIpN fiNGIMEAPE Iiqurs ii FEMM FIRSUP FIRE PLXWER 2009 SPIARTANICRIMSOF NI FIRE STATION ENGINE 41 Hauts 2156 FE1410 FIR SUP FIRE PUMPER 2b14 ISPAPTAN PUMPER N9 FIRE STATION ENGINE 40 Heury 1 8.620 FE1411 FIRSUP FIRE PLAWER 2b14 ISPARTAN PUMPER N6 FIRE STATION ENGINE 46 pti B 491 FE1412 FIROUP FIRE PL�ER 2014 SPARTAN PUNFER N2 FIRE STATION ENGINE42 6605 FEM13 FIR SUP RRE PL*PER Z014 SPARTAN PUMWER NB FIRE STATION ENGINE 40 7SCg FE2005 FIR 90 FIREPLWER 2020 SPARTAN-ME TIK7 SiBD-2114 NO FIRE STATIQN 4 FE9806 FIR SUP RRE P R 1 ISLE CMFO E L FIR£TRAINING E INE RVE 13 222 FPD127 FIRSU} FIRE AERULL 20D1 PIERCE 105'AERIAL N4 FIRE STATION WK�1 1U29 FPD725 FIRSUP PYRE AERIAL 2007 KLE 102'AERIAL N 1 FIRE STATION RESERVE TRUCK B 912 FP2024 FIRSUP A RE AERIAL 2b2b SPARTAw5MEAL GAA03KR0B N6 FIRE STATIQN TRK44 1 443 FS0532 FIR SUP R RE SWA0 2005 SPARTAWSPENCE ADVAHTAGPEOTR Nd FIRE STATION HAZMAT SOUAO Hours 2,323 FT0170 FIRSUP TRAILER 2070 JK4LCKNEY TU271BD NB FIRE STATION USAR TRUCK•TECH TRUCK FTM77E FIRZOP TRAILER 2007 WELLS E1N2424 N3 FIRE STATION METRO Dr CON F7-AIR FIR SUP TRAILER fogs SWXpR TRAILER RADC AIR TRAILER VRCCMPRES50R F74ANZ FIR SUP TRAILER 2bb2 8OLrrh EST TRAILER 0 FIRE STATION 4 iETRB HAMM A+W" FIRTRA AWNISTRATIVE 2015 CHEVROLET MALIBU NiFIRESTATION ASSISTAWCQNEF Mros 2203T AS8U85 FIR TRA VAN.PASSENGER IM CA SAFARI VAN TRAINING TOWS R ADMIMSTRATWE Mbs 7d 79Q FD10g0 FIR TRA PICKUP 4X4 2811 4NMC SIERRA 01 FIRE STATION FIRE TRAINI NG MAN 152 732 FD7089 IFIR7RA SLrV M7 GmC SURLIIA AN TRAINING TOWER TRAINING Mies dd 748 FIRE 12022ANNUAL REPORT 54 FREQUENTLY ASKED QUESTIONS How can I acquire a Recreational Burn Burn permits area available for$50 and can be acquired by Fermit7 snail,in person at Station 1,or online. More information avaiiable here: hops:llww w.lansinemi.gov175 IlRecreational-Fire-Permits- Burn-Permits Why do Fire Engine's respond to Medical Fire Engines carry an assortment of equipment that may be Emergencies? :required during an emergency response, and provide the additional personnel needed to meet regulatory requirements and maintain safety for all on scene_ What type of work do Firefighters do when Firefighters and Paramedics fulfill a variety of responsibilities not on a call? while not on a call.Typical activities range from writing reports, caring for equipment,vehicles and facilities, training, team building, and more. -V�'hat is Nlwiial Aid and how does it work? Mutual Aid Agreements allow for departments to respond across jurisdictional boundaries when needed. For example, Lansing may respond with additional personnel and equipment to assist a neighboring jurisdiction respond to a structure fire,or a neighboring department may send their resources into Lansing to assist during a time of heavy call volume. Nk hat is an ISO rating? An ISO(Insurance Services Office) rating is set based on a fire department's ability to respond and put out fires in a community. An ISO rating is given on a score frond to 10, with 1 being the best possible rating. A community's rating can impact insurance premiums for businesses and homeowners. The most common and median rating is S,and very few (only.71%) of all communities receive a 1. Lansing Fire Department has achieved a Class 2 rating. In Michigan, there is one Class 1 department,and only seven others are Class 2. What is Box 23? Box 23 is a volunteer club limited to 23 members pledge to support the Lansing Fire Department and provide aid in the form of food and refreshments,and dry gloves at fines when requested by the Fire Department. Who do I call if I have a concern about fire You can contact the Lansing Fire Department's non- safety(non-emergency)? emergency number at 517-483-4200.From there department staff can direct you to the appropriate personnel or resources REPORTFIRE 12022 ANNUAL Y . F r Ty J 1 .�. � r ti FIRE 2022 ANNUAL REPORT 58 HUMAN RELATIONS I COMMUNITY SERVICES KIM COLEMAN, DIRECTOR Department Mission The City of Lansing Human Relations and Community Services (HRCS) Department's mission is to foster a robust, connected community through coordinating local human services, providing dispute mediation and reconciliation services, complaint investigations, conducting community needs assessments and pursuing funding to support City initiatives. Staff provides grants management, contract development and community-wide services planning as Recipient of Federal, State and Local homeless grants, maintaining monitoring, oversight and data collection systems and serving as Lead Agency for the Homeless Management Information System (HMIS). HRCS outreach events bring basic needs items directly to Lansing citizens, especially those who are under-served, leading to greater family stability. As community needs evolve, HRCS stands ready to assist the human services system in creating innovative solutions. HRCS Human Services grants awarded to local agencies to address basic needs: Human Services grants established by City ordinance provide local Lansing agencies the funds to assist Lansing residents with basic needs (food, housing, shelter), employability development (job skills, vocational training), health and mental health issues (crisis intervention, health care access, dental care) and life skills (academic tutoring, mentoring, parenting) resulting in improved quality of life for all residents. Local agencies complete applications providing needs statements supported by services data and research and employ best practices to improve outcomes for program participants. HRCS' 2022 grant-making process, initiated annually through the Community Forum, resulted in more than 80 applications submitted with grants awarded for 70 programs addressing the full spectrum of priority human services. The HRCS Advisory Council and the Mayor recommended grant awards of $1,960,000 to more than 50 agencies, including 10 new programs or agencies. A sampling of 2022 programs supported included violence prevention, youth mentoring, after school programs, respite care, garden projects, food pantries, mediation and legal services, training police cadets, refugee services, community centers, 211 services, shoes/boots for children, crisis intervention, recovery programs, employment and arts programs. Matching funds for several homeless shelters and prevention programs funded by the HUD Emergency Solutions Grants were provided to agencies along with consortium dues to support senior services. Lansing Human Services grant funds work alongside state and federal dollars to leverage at Least 10 times their investment, stimulating local economic development while addressing urgent human service needs. HUMAN RELATIONS & COMMUNITY .•. In December, HRCS launched a new grants management and applications process in an online format. The hope is that this change will increase the accessibility of the applications process and enhance HRCS' ability to better serve the Lansing community. Ongoing community needs and gaps analysis, technical assistance, financial and program monitoring is part of HRCS' grant management. Along with the annual grant-making process, HRCS is poised to quickly address urgent service needs and community crises through community problem-solving, eviction prevention, emergency food assistance, and chronic homeless outreach funds. When crises arise HRCS works collaboratively with service agencies, other City departments and local citizens to devise and implement creative solutions. COVID Emergency Rental Assistance (CERA) The State of Michigan's COVID Emergency Rental Assistance Program (CERA) was originally designed to keep Michigan residents who fell behind on their rent and utilities during the COVID-19 pandemic in their homes. The program uses a collaborative community process to expedite rental and utility assistance to COVID-19 affected tenants and their landlords. The City of Lansing Human Relations and Community Services Department serves as the fiduciary agency for Ingham County. Grant funds are issued by the Michigan State Housing Development Authority, who serves as the state administrative agency for the CERA federal funds. • COVID Emergency Rental Assistance — CERA1, effective January 1, 2021, to September 30, 2022. Total spent as of September 30, 2022 = $50,010,528. • COVID Emergency Rental Assistance — CERA2, effective January 1, 2022, to December 31, 2022. Total spent as of October 30, 2022 = $15,636,043. • TOTAL CERA1 and CERA2 Expenditures as of October 30, 2022, = $65,646,571 (includes Administration, Case Management and Financial Assistance) since January 2021. The Ingham County partnering Community Services Agencies are Advent House Ministries and Capital Area Housing Partnership. Ingham County residents may apply online at housing a@capitalareahousing.org or call 517-657-5145. Eligibility information is located at: • https://www.capitalareahousing.org/ingham-county-rent-assistance • https://www.michigan.gov/mshda/rental/cera/covid-emergency-rental-assistance-cera COMMISSION INVESTIGATOR Purpose of the Position The Commission Investigator (CI) addresses and independently investigates citizen complaints. The goal of police oversight, and specifically this position, is to provide a fair, efficient, timely avenue to conduct investigations into complaints of police misconduct concerning sworn and civilian members of the Lansing Police Department (LPD). This office assists in improving and maintaining civilian confidence and trust in the LPD and civilian oversight. The CI ensures that all incidents of police misconduct are properly addressed. The Commission Investigator continues to work to obtain the community's trust and to develop community relationships by remaining accessible and visible in the community. Major Activities Involved This position includes actively investigating police misconduct cases while revitalizing, streamlining the process, and updating the Commission Investigator office to operate utilizing the best practices in the field. It also investigates Human Rights violations, workplace discrimination, sensitive departmental complaints and conducts mediations. This year, to date, the CI has investigated 10 police misconduct cases and several other sensitive departmental cases and has fielded multiple calls and assisted citizens with various questions and concerns. The CI has also assisted in the LPD hiring process by participating on their interview panels. The Commission Investigator provides a monthly summary of complaints to the Citizen Review Committee of the Board of Police Commissioners, attends all Board meetings and provides a report. The CI has updated and revamped the Commission Investigator portion of the City's website and updated the complaint portion of the LPD and BOPC website sections. The CI has simplified the process of filing a complaint. Currently, Complaints may be filed online and submitted directly to the CI to commence an investigation. The CI has been working diligently to assist with the Criminal Justice portion of the Mayor's Racial Justice and Equity Alliance (MRJEA) Report. The CI is currently drafting policies and procedures for the office of the Commission Investigator and for the Board of Police Commissioners. The CI was not involved in the Internal Affairs (IA) investigations until they were completed, which defeated the purpose of their review. The CI was instrumental in changing the process and is now involved in the beginning of the process rather than the end. RELATIONSHUMAN • 12022P•R Community Meetings/Conferences and Presentations The Cl is committed to developing relationships with the community and has attended several community events to help bridge the gap between the community and the police. They were the keynote speaker at the Neighborhood Watch Leaders dinner. The Commission Investigator is a member of the National Association for Civilian Oversight of Law Enforcement (NACOLE) and attended the annual NACOLE 2022 Conference (virtually). One of the greatest challenges in this position remains the access to information, which is a challenge that many oversight agencies are facing. The Cl will continue to work with the chief of police and the administration to move forward in a way that is effective and efficient for both Internal Affairs and the Commission Investigator, as the department serves the citizenry and increases the integrity of the entire citizen complaint review process. HOUSING AND TENANT-LANDLORD ENGAGEMENT Rent Smart The HRCS Housing Ombudsman oversees this unique Renter Education workshop series. The four-week intensive and interactive class is designed to better equip participants to find and keep housing. The highly successful in-person classes were resumed for four months and proved to be essential for those attending. A total of 108 individuals attended the workshop and 77 completed all the requirements necessary to earn a certificate. The need to help people find and maintain affordable and quality housing has increased dramatically since the pandemic. To meet this need and assist Lansing residents struggling to overcome barriers such as poor credit, past evictions, or a lack of rental experience, HRCS will work to expand in- person classes in 2023. Renter-Landlord Relations Rental housing concerns are some of the most challenging constituent calls. The HRCS Department works to improve the relationships between tenants and landlords. The Housing Ombudsman responded to 384 inquiries for assistance with tenant-landlord questions or disputes. In addition to streamlining and updating the housing complaint process, HRCS continues to engage landlords to promote responsible rental practices and positive relationships with City departments and educate tenants about their rights including fair housing protections. RELATIONSHUMAN • 12022P•R Affordable Housing According to HUD, there is an estimated shortage of 8,000 affordable housing units in Lansing. In addition, the number of landlords who accept Section 8 Housing Vouchers has decreased since the pandemic. HRCS will work to facilitate roundtable discussions with area housing experts and City leaders to address the urgent need for more affordable housing, propose additional ways to incentivize landlords willing to rent to Section 8 tenants, and continue to support those who are unsheltered. DIVERSITY, EQUITY AND INCLUSION In January 2022, with the support of local consultants and departmental resources, the City Launched an Equity Matrix and Workforce Diversity Dashboard. These interactive tools help us visualize local demographics and disparities, which lead the users, such as city leaders, employees, organizations and community members to identify needs. The DEI Advisory Board ordinance was passed by City Council in April 2022. The DEI Advisory Board will have a significant role working with DEI staff and partners to advance the goals of creating a community that celebrates diversity and builds relationships among Lansing's community members and leaders to support the Racial Justice and Equity Plan. In October 2022, City Council took action by appointing two of the eight recommended board members. HRCS, along with the Mayor's Office and other departments, coordinated a Celebration of Diversity event in June 2022. Many community members, the newly appointed fire chief, and members of the Mayor's cabinet were present for the celebration. In November 2022, the City of Lansing contracted with two Racial Equity Consultants. Miller Canfield has been contracted as a Racial Equity Consultant to work with City Leadership. The Advocacy Group has been contracted as the Racial Equity Consultant to work with the DEI Advisory Board and the Equity Core Team. Consultants will collaborate to effectuate the goals outlined in the MRJEA Plan, to assist with the development of tools and assessments to measure the success of DEI initiatives and goals embedded in the MRJEA Plan, and to develop a City-wide Racial Equity Training Plan that will include sustained DEI training for leadership and all staff for the next few years. RELATIONSHUMAN • 12022P•R Ongoing activities: • The DEI Officer is currently assisting Human Resources and the Office of City Attorney with an employee complaint. • The DEI Officer received and responded to 16 Human Rights Ordinance Complaints. • The DEI Officer reviewed 21 construction projects for Prevailing Wage compliance. • The DEI Officer coordinated the 42nd Annual Memorial Observance of Rev. Dr. Martin Luther King, Jr., in collaboration with the brothers of Alpha Phi Alpha Fraternity, Inc. — Kappa Delta Lambda Chapter and the Ingham County Bar Association and Foundation. This year's theme was: "In the long run, justice finally must spring from a new moral climate." CITIZEN ASSISTANCE AND OUTREACH - BRINGING SERVICES TO THE PEOPLE Mobile Food Pantry (MPF) The MFP addresses food insecurity through a contract with the Greater Lansing Food Bank, in cooperation with area churches and a host of volunteers. MFP operates on the third Saturday of each month at pre-arranged sites in Lansing. Volunteers deliver food directly to seniors and subsidized housing sites. The program was modified as a "drive-through" or "walk-up" service during the pandemic and has continued as such. Utility Assistance and Eviction Diversion Prevention HRCS has an ongoing partnership with the Lansing Board of Water and Light (LBWL) that provides funding for LBWL residential customers to maintain or restore utility services at their primary residence to curtail the risk of evictions and homelessness. Residents are required to submit a Michigan Department of Health and Human Services (MDHHS) State of Emergency Relief Fund Determination Form and demonstrate they have not received financial assistance in the past twelve months. St. Vincent De Paul administers the LBWL funds. In 2022, HRCS received approximately eight hundred calls for assistance. Most were redirected to other community resources. HRCS administered 45 eligible Citizen Assistance Intake cases from January through November for utility assistance with LBWL funds via St. Vincent DePaul in the amount of $22,437. HRCS utilized direct funds in the amount of $2,656. Utility assistance funds were leveraged with citizen co-pays of $9,079, MDHHS funds of $11,019 and other resources such as The Salvation Army, Capital Area Community Services and Tri-County Office on Aging totaling $3,709.HRCS also supports eviction diversion prevention by providing funds to persons receiving Section 8 living in subsidized housing. In 2022, HRCS disbursed $1,500 for rental assistance. With the establishment of CERA, the need for HRCS direct assistance for rental and utility assistance was reduced. However, with the conclusion of CERA, the demand for utility and rental assistance has and will be on the increase. HUMAN RELATIONS & COMMUNITY • REPORT 164 Let's Share the Warmth Coat Drive and Community Connect HRCS spearheaded the Let's Share the Warmth Coat Drive, which was held from September 12th through October 31st. The community donated approximately 288 coats, along with hats, gloves and scarves. Community donated items, coupled with existing HRCS inventory, yielded a total of 543 coats for distribution. 200 bags containing personal needs, socks, a boxed lunch and bottled water were distributed to homeless and underserved men and women at Lansing's Community Connect: Hunger & Homelessness Awareness outreach, which was held on November 16th at the downtown CATA Transportation Center in partnership with CATA, Holy Cross Services, Maurer's Cleaners, and Delta Dental Foundation. Thirteen human service agencies were on hand to share their resources, underwear, gloves, laundry packets, menstrual products, and other items. At the end of the day, the inventory was nearly depleted with a minimum number of coats remaining. Approximately 300 persons were served through this community outreach. HUMAN RELATIONS & COMMUNITY SERVICES 12022 ANNUAL REPORT 165 w r..vr. x.:xee..j, ,......s.xvvv v..a• . HUMAN RESOURCES LINDA SANCHEZ-GAZELLA, DIRECTOR ACCOMPLISHMENTS Hiring Hired 105 new hires -16% reported as undefined The below chart is reflected by department. Assessor 1 0% Minority OCA 2 0% Minority City Clerk 3 33% Minority EDP 2 0% Minority Finance 1 0% Minority HRCS 2 100% Minority HR 2 100% Minority Fire 19 47% Minority Mayor 6 50% Minority NACE 1 0% Minority Parks 15 13% Minority Police 25 28% Minority PS 11 27% Minority Treasury 3 33% Minority District Court 12 0% Minority HEALTH AND SAFETY Safety Trainings • Fleet Service Garage • Ergo and Lifting Training • Emergency Response Plan review and training • Hazcom Review • Bloodborne Pathogen Review • LOTO, Energy Isolation Review and hands on demonstration RESOURCESHUMAN • REPORT 166 Operations & Maintenance (O&M) • First Aid training • Bloodborne Pathogen • Emergency Response Review • Incident Investigation and Report Training • EE Level and Supervisor level • Ergo and Lifting Training • Skid Steer Training, Forklift Training, and Aerial Lift training • Silica Awareness and Respirator Training • Trenching Safety (MIOSHA) Wastewater Treatment Plant (WWTP) • LOTO, Energy Isolation Review and hands on training • Confined Space Entry (with a touch on fall protection) • First aid training • Bloodborne Pathogen Review • PPE training • Forklift, skid steer, aerial lift, and bobcat training Parking Services • Emergency Response Review • Bloodborne Pathogen • Hazcom Review Parks and Recreation • Emergency Response Review SAFETY CONCERNS • Mitigated Mold Concern at City Hall • Investigated Rock Climbing Wall at Gier Community Center • Audited Ice Skating Rink at City Hall • Investigated Odor Concern at WWTP • Mitigated Fall Hazard at WWTP HUMAN RESOURCES 12022 ANNUAL REPORT THE SAFETY PRESCRIPTIONS GLASSES PROGRAM • Rolled out a new Lab and added vendors • Set up Safety Committee at WWTP SAFETY AUDITS AT FIRE STATIONS • Station 41 • Station 42 • Station 48 • Training Tower WORKER COMPENSATION • 170 Injury Reports Processed • 4 Settlements/VP FMLA • Process 88 requests DOT REGULATIONS • Training on DOT Clearinghouse Driver Registration • Signed Consent Forms obtain from all DOT Drivers VEHICLE ACCIDENT • 45 Vehicle Accidents Reports Processed SHORT TERM DISABILITIES CLAIMS • 24 Claims Processed RESOURCESHUMAN • REPORT 168 PAYROLL AND BENEFITS • Orientations in 2021 (88) • Employment verifications verbal and written (163) • Direct Deposit changes for Active and Retiree (560) • Processed payrolls (125+) • Completed Open Enrollment for all Active and Retiree for Month of May • Transferred Retirees off Regular Health care to Humana (75) • Moved all Retirees from United American to Humana (2704) • Converted Aflac to monthly billing, to make reconciliation and tracking of differences much easier • Tax changes for Active and retired employees (500+) • Eliminated printing and mailing check stubs for retirees • Set up Retirees with Employee Online, to make address changes, view check stubs, etc. • Implemented Neogov Onboarding process with Checklists for new hires to complete onboarding paperwork electronically • Calculated and process retirement: through October 31, 2021 (56) RETIREMENT OFFICE • 19 beneficiaries, 32 regular retirements, 2 disabilities, 3 edro • Processed 48 deaths, 10 refunds and 16 life insurance claims. • Held Retirement related meetings (Zoom and in person) that included Retirement Board, Deferred, Defined • Held 70 employee/retiree meetings (Zoom, In Person, Phone) • Assisted with providing demographic and investment Data for the Actuarial reports for the Finance Department • Working with Tegrit to update Retirement Software (Ongoing) • Assisted with the conversion of Defined Contribution from Wells Fargo to the Principal • Assisted with the development and implementation of new retirement board policies (Intervening Military service, service retirement, deferred retirement, disability forms, vendor review) • Held election for Employees Retirement System trustee and Police and Fire Retirement System Board trustee • Amended Defined Contribution election rules • Participated in Davenport Emotional Intelligence and Difficult Conversation Training • Participated in The Principal Conversion webinars REPORTHUMAN RESOURCES 12022 ANNUAL • Assisted in the update and recodification of the Employees' Retirement System Ordinance and the Police and Fire Retirement System Ordinances (ongoing) • Calculated increase in benefits adjustments • Processed and mailed tax exclusion letters • Calculated disability conversions to age and service, processed income verification, and arranged medical evaluations • Process quarterly cash flow withdrawals from Board's investment portfolio to retirement accounts for retiree payments • Travel arrangements and reimbursements for trustee travel • File audit (Ongoing) LABOR RELATIONS • 214 Contact was ratified • 243 Supervisory and CTP Contracts were ratified • IAFF contract was ratified • Sexual Harassment/Non-discrimination training for a few departments • Conducted Supervisory training through Davenport for many public service supervisors and a few other departments HUMAN RESOURCES 12022 ANNUAL REPORT INFORMATION TECHNOLOGY CHRISTOPHER MUMBY, DIRECTOR The City of Lansing's Information Technology (IT) Department identifies and delivers solutions which enhance the capabilities, facilitate the efficiency and support the decision-making process of city government. IT provides a range of technology services including systems hardware, software, telephony systems, IT project management, data/information security, technology infrastructure management, network implementation and support, along with end- user support and training. APPLICATIONS TEAM The City of Lansing Applications Team oversees the city-run and hosted software applications. They monitor, upgrade, and support city software applications. The Applications Team works closely with numerous software vendors, IT project manager and city employees to ensure compliancy and successful outcomes. This team also specializes in managing and supporting the backend of primary applications such as OneSolution, Laserfiche, Cityworks, GIS, BS&A, Lansing's website and data analytics. Additionally, the Applications Team works with departments to find solutions to improve current processes. Listed below are a few of their accomplishments throughout this year: • Utilized ArcGIS Pro to digitize over 27K graves and 8K+ plots in the Evergreen and Mt. Hope cemeteries • Updated 911 addresses over 4K addresses and parks/nature areas in the Ingham County 911 database for emergency responses • Consolidated mismatched information in the census challenge. Over 1500 blocks with mismatched addresses were successfully combined into 1 dataset. • Built an electronic process for contract employees in Laserfiche, our records management system. The City is now able to track applications & hiring processes within workflow • Worked with additional city departments to standardize internal time-off processes by being able to request time off electronically, and route for signatures. • Will have completed automation of the Lansing income tax return processing for residents by the end of the year • Implemented Eplan review to improve processes, efficiencies, and ease of system usability for Planning, Fire & Engineering • Worked with city departments to continue to reduce the City's paper files footprint by being able to store files in a records management repository providing security, audit trail and built-in retention INFRASTRUCTURE TEAM The primary focus of the Infrastructure Team is to maintain and support the City's various primary technologies and IT services. The team maintains the data center, network, and network security at the City of Lansing. In addition, they are responsible for the installation, configuration, and operation of the server, storage, Local Area Network (LAN) and Wide Area Network (WAN)s. The team responds to client issues and troubleshoots through resolution. Below are some infrastructure accomplishments from 2022. • Modernized and migrated the city's data storage infrastructure from HP SPAR to Pure Storage • As part of modernizing the city's technology, upgraded several technologies such as 2960x Edge switch firmware, Kemp, 2012 Server upgrades, ADFS, and Net motion • New Traffic signal communication setup, design, and IP allocation • Implemented Zoho Network Configuration Manager for switch updates and security patching automation • Implemented Ingham County wireless radio connectivity as part of the county's broadband initiative • Cleaned up the core switch configuration • Installed Palo Alto 5220 internal perimeter firewall to strengthen the network security environment • Supported cameras around City of Lansing for Lansing Police, Parking, and other departments for the City of Lansing. Worked with design, vendor coordination, and installation/network support • Rotary Park Wi-Fi cameras • Ballot Box cameras • New Pedway upgrades • Supported AMAG Card Reader installation, network, and operation to enhance access control HELPDESK The Helpdesk Team provides hands-on first level support for technical assistance on computer systems, hardware and software for our City of Lansing employees. They track, route, redirect and escalate service requests as needed to support City staff with solving technology challenges. They install, modify and repair hardware and software issues along with recommending best practices and workflow improvements to increase operational excellence. This team also supports telecommunications including office telephone and cell phone support and training, along with video conferencing. Here are some of the helpdesk activities from 2022: • Over 8800+ tickets opened and closed between January thru December 2022 • Completed 113 new PC deployments throughout the city • Deployed 16 new ambulance B360 tablets for Fire • Deployed/Replaced over 180 cell phones • Updated the MDM (Mobile Device Management) system with newer city cell phones and added managed Apple IDs to allow for internal support (no longer the need to contact Apple for Apple ID password resets) • Continued Microsoft Teams support • Replacement of current office telephony system with a modernized feature rich platform SECURITY The role of the Security Administrator is to monitor and defend City of Lansing systems and accounts against cybersecurity threats. In conjunction with the Helpdesk and Infrastructure teams, the Security Administrator looks for and remediates weaknesses that could be exploited by threat actors. The Security Administrator also maintains various systems, which are always working in the background to provide protection from threats, such as updating computers, blocking emails containing phishing indicators, or monitoring for anomalies. Some security- related accomplishments from 2022 are below: • Improved email encryption system by moving to Office 365 Message Encryption • Implemented automated system to remediate computers that are missing security updates • Upgraded encryption of data in-transit for city-hosted applications • Transitioned from VMware Verify to Duo Security for multi-factor authentication on external remote access • Implemented multi-factor authentication for Office 365 accounts using Duo Security CLIENT SERVICES MANAGER The Client Services Manager (CSM) is responsible for the day-to-day management of the client services team. The CSM also assists the Chief Information Officer (CIO) with strategic planning for the direction of the IT department. In addition to providing daily oversight, the CSM assisted the City in completing multiple technology audits, Information Technology RFPs and special projects. PROJECT MANAGER The Project Manager assists IT and other City of Lansing staff with new initiatives from planning stages to full implementation. They are responsible for providing the day-to-day management of IT projects along with assisting the CIO with strategic planning for the direction of the IT Department. Daily support includes facilitating biweekly stand-up meetings for IT leadership staff, providing project status, and facilitating monthly/quarterly technology meetings with various department leadership and staff. LANSING ECONOMIC DEVELOPMENT CORPORATION KARL DORSHIMER, PRESIDENT & CEO With the ending of the Lansing EDC Contract with LEAP on June 30, the Lansing EDC began providing economic development services exclusively to the City on July 1, 2022. The Lansing EDC has new offices located at 230 N. Washington Square in downtown Lansing. With a staff of five fulltime professionals, the Lansing EDC's mission is to make Lansing a better place for everyone. The Lansing EDC accomplishes this by attracting and growing businesses, redeveloping properties and using public/private partnerships. The Lansing EDC also manages the Lansing Brownfield Redevelopment Authority (LBRA) and the Lansing Tax Increment Finance Authority (TIFA). Each of these entities allows access to various grant, loan and financing tools. This includes the Lansing EDC Business Finance Assistance Loan Program, which approved $186,500 in funding support to 3 new businesses in 2022, with total investment in these projects estimated at over $1.7 million and plans to create 17 new jobs. The Lansing EDC was also able to secure a $1,000,000 Brownfield Redevelopment Grant from the Michigan Department of Environment, Great Lakes, and Energy (EGLE) to address environmental contamination at the future site of Stadium North Lofts/Senior Lofts. The LBRA's Local Brownfield Revolving Fund (LBRF) continues to help promote redevelopment efforts at sites throughout the City of Lansing by assisting with activities such as environmental assessments and redevelopment planning. In 2022, the LBRF supported nearly $140,000 in pre-development and assessment activities at 11 sites. The City and Lansing EDC has also targeted four commercial corridors throughout the city to focus special redevelopment efforts. These Corridor Improvement Authorities are the Michigan Avenue Corridor Improvement Authority (MACIA), Saginaw Street Corridor Improvement Authority (SSCIA), South Martin Luther King Jr. Blvd. Corridor Improvement Authority (SMLKCIA) and the Lansing Gateway Corridor Improvement Authority. Throughout the course of 2022, significant progress was made by the Corridor Improvement Authorities. As a part of the City of Lansing's American Rescue Plan Act (ARPA) allocation, Mayor Schor allocated $100,000 to each of the Corridor Improvement Authorities to provide resources to jumpstart project implementation along the targeted commercial corridors. The S.MLK CIA, with assistance from the Lansing EDC staff, made great strides by adopting its Development & Finance Plan and preparing it to be approved by the City Council by the end of the year. The MACIA continued the implementation of their Development & Finance Plan to further efforts of corridor revitalization. The MACIA along with the City of Lansing, and the Capital Region Community Foundation, are funding facade improvements of all the businesses on the entire north side of the 2000 block of E. Michigan Avenue to create a cohesive refresh. The revitalization of the Saginaw corridor has begun to generate momentum with the acquisition of key vacant properties. Moneyball Sportswear, a homegrown athletic apparel company, will consolidate their locations in neighboring municipalities and locate their headquarters at 923- 927 W. Saginaw Street. The Park Furniture building, along with the property at 1001 W. Saginaw Street (neighboring the new location of Moneyball Sportswear), was acquired and will be home to the operations of DRM International Learning Center, a workforce development company in the healthcare industry. The Lansing Gateway CIA took steps to begin formulation of its board and will work diligently to have their Development & Finance Plan approved in 2023. The need and demand for equitable development has never been greater. By using key findings from the Mayor's Racial Justice Equity Alliance (MRJEA) report, the Lansing EDC has begun the development of critical programs that will push Lansing forward to a place of shared prosperity and economic resilience. These funds will be used to support BIPOC entrepreneurs to start and expand businesses in the City of Lansing, reduce ALICE households in city, workforce development and provide the training and resources to enable community development. On July 25th, Lansing City Council approved the allocation of $2 million of ARPA funds to the Lansing Equitable Economic Development (LEED) Initiative. The initiative is planning to begin rolling out the programs in early 2023. The LEDC is involved with economic development projects that start out as a plan, idea or strategy, and then with help from LEDC staff they become a solid prospect that flourishes into an economic development project. By working with our local and state partners, the LEDC staff identifies potential financial tools or incentives that can help the project overcome economic obstacles. LEDC staff then assist prospects through the approval process and sets them up to start their ventures. Once the economic project starts, the LEDC monitors its progress and continues to assist as opportunities arise. Upon project completion the LEDC audits the projects to ensure that commitments and promises made to the City have been met and the project is a success both for the private and public stakeholders. For the year 2022, the Lansing EDC was able to get 15 projects from the Prospect to the Approved stage. These projects represent nearly $3.3 billion in new investment in Lansing and are now ready to start construction or are already underway. Notable Real Estate and Placemaking Projects Approved in 2022 • 2130 W. Holmes Redevelopment Project: Multi-Family Residential and Commercial • 700 May St./The Cottages: Multi-Family Residential • Stadium North Lofts/Senior Lofts: Multi-Family Residential Notable Business Development Projects Approved in 2022 • Ultium Cells/General Motors: Business Retention and Expansion • Neogen Corporation: Business Retention and Expansion • Moneyball Sportswear: Business Retention and Expansion During 2022, the Lansing EDC also had several previously approved projects in either the construction phase or completed. Notable Projects Completed in 2022 • City View, Building #1: The first phase of the City View project at the site of the former Lake Trust Headquarters (500 S. Capitol Ave.) opened for leasing in November. This adaptive reuse project includes 55 new residential units in downtown Lansing. • Temple Lofts: The Temple Lofts redevelopment in Old Town is scheduled to open in December and includes 31 residential units and 4,000 SF of new commercial space on the first floor. The total project investment is estimated at $10,000,000. • 637 E. Michigan Ave. (Former Clara's) Redevelopment: The $3,100,000 investment to restore an iconic Lansing train station includes nearly 6,000 SF of completely renovated commercial space. The building will be occupied by two new tenants, a recently opened Starbucks community store and Bobcat Bonnies, a Michigan-based restaurant scheduled to open in 2023. Notable Projects Underway in 2022 • Red Cedar Development: This $260,000,000 development on E. Michigan Ave. is nearing completion and will include hotels, restaurants, senior and student housing, and first floor commercial/retail spaces. • Lansing Shuffleboard and Social Club: The Lansing Shuffle project includes a full renovation of the former Lansing City Market building and upgrades to the patio. The opening is scheduled for early 2023 and will offer a variety of food and drink options from Local food entrepreneurs, full-sized shuffleboard courts, and community event space. This project will serve as a hub for delicious food and unique entertainment and continue the momentum of riverfront activation, adding to the flourishing lifestyle amenities in downtown Lansing. The total project investment is estimated at over $3,000,000. • City View, Building #2: The second phase of the City View project, which includes a new building with 117 residential units, is well underway and scheduled to be completed in spring 2023. The total project investment is estimated at $32,000,000. • Hall 224: The transformation of 224 S. Washington Sq. into a live music and event venue is nearing completion. The estimated $1.4 million development plans to open in 2023 and have a capacity of about 600 for general admission and 250 people for tabled events. • Grand River Pedway Improvements: The complete refurbishment of the city owned pedway that provides pedestrian access across the Grand River is well underway. The Lansing Brownfield Redevelopment Authority was able to leverage private development investment from its Brownfield Revolving Fund to help finance this important public improvement. The update pedway will promote stronger connections across downtown and improve access to several assets such as the river trail, the Lansing Center, and numerous Local businesses. • Holmes Street School Redevelopment: The former Holmes Street School is currently being redeveloped into 47 new residential units with completion by spring 2023. The project will incorporate many of the original details of the building in the redevelopment such as high ceilings, large windows, and original terrazzo as well as using reclaimed wood floors. During 2022, the Lansing EDC also administered the Corridor Fa4ade Program throughout Lansing. This program provides funds and design assistance to commercial property owners and business tenants to make improvements to the front of their buildings. By doing so these properties become more attractive and valuable and better at attracting customers and businesses. 16 businesses were awarded grants to help make improvements to the exterior of their business and overall enhance the aesthetic of commercial corridors throughout the City of Lansing. In total, $177,810 was awarded to businesses, which spurred $635,833 in private investment. Overall, 2022 was a challenging but good year for the Lansing EDC. The year ended strong with the reemergence of the Lansing EDC as an organization with staff of its own focused directly on Lansing businesses and residents. There are many potential new projects in our pipeline and our programs are primed and ready to have a big impact on Lansing. With our focus on Corridor Improvement Authorities and Building Fagade Improvements our impact will reach throughout the entirety of Lansing. Additionally, the Lansing Equitable Economic Development initiative will ensure the BIPOC (Black, Indigenous, People of Color) populations of Lansing have the tools, opportunities, and access to expertise, resources, and training needed to start and sustain successful businesses, and to participate in the economic development process. The Lansing EDC is prepared and ready to make Lansing to a better place for everyone in 2023. LANSING ENTERTAINMENT & PUBLIC FACILITIES AUTHORITY SCOTT KEITH, PRESIDENT & CEO The Lansing Entertainment & Public Facilities Authority (LEPFA) is a governmental agency of the City of Lansing, providing professional management in the administration, operation, marketing and maintenance of the Lansing Center, Jackson Field, Groesbeck Golf Course and other community/regional interest events and activities. ACCOMPLISHMENTS Lansing Entertainment & Public Facilities Authority (LEPFA) is still climbing out of the issues relative to the COVID-19 pandemic. Staffing levels for full-time employees just reached 75% of pre-pandemic levels and part-time/on-call staff are still lagging at below 50% of pre-pandemic levels. The challenges due to staffing, supply chain, and inflation (including utility and food cost increases) have made the recovery that much more difficult. The lack of investment in the infrastructure of LEPFA managed properties have created additional challenges to do business. The current business index for the Lansing Center is nearly 70% higher than one year ago, but still remains below pre-pandemic levels for both number of events, attendance at events, and overall revenues per event. Groesbeck Golf Course has maintained a strong position with regards to rounds, play, amenities, and revenue. Additionally, LEPFA has invested in improvements to the course and its infrastructure, thus improving the overall play and customer evaluations of this city asset. Jackson Field saw the most investments in infrastructure to improve the stadium to meet MLB (Major League Baseball) standards; installation of new field lighting (move to LED) has improved the look and feel of the stadium while being more energy efficient and increasing safety. Most special events have still been postponed due to inadequate space/facilities to host the event, too much risk and lack of funding, or lack of participation from attendees or event partners. LEPFA received an unmodified, clean audit for FY21. THE LANSING CENTER The Lansing Center (LC) held over 188+ events this past year with nearly 427 event days. Over 142,000+ people attended events at the LC throughout the year, and under 15,000 directly attributable room nights. The Lansing Center has recycled over 20,000 pounds of material this year and contributed over 4,500 pounds of re-usable food items to the Greater Lansing Food Bank & Food Movers, while continuing to offer opportunities to staff and events/facilities to help those in need in the community. LANSING ENTERTAINMENT & PUBLIC FACILITIES AUTHORITYREPORT It may take close to another two (2) years for the meetings and events industry to return to pre-COVID levels. It is projected to be a slow return both in size and scope of events; anticipation for continued increases in events and meetings through 2024. � • :,. Revenues projected to be challenged by the increases in costs of good, labor, utilities, and overall inflation. ! Although events are coming back, the attendance overall spend is still at nearly 70% of pre-pandemic Levels which makes it particularly challenging with the staffing levels for FTE's at approximately 75% and Less than 50% for part-time and seasonal employees. JACKSON FIELD The Lansing Lugnuts completed the 2022 season in what is described as a "normal" season and the first such case since the pandemic. Business operated as usual and for the most part, everything bounced back to 2019 levels, which was the last season before the pandemic. During 2022, the Lugnuts welcome 291,957 fans to Jackson Field and hosted 63 total games (four rainouts). The F&B per cap was $19.88 and the retail per cap was $3.25. The team finished with an overall record of 54-77, which placed the fifth in the division. Highlights for the season include a 10,000+ crowd on hand to watch a walk-off home run game on July 4th, Tribute to REO Speedwagon Night, which paid tribute to the iconic band in the city the car was made, and the return of the Crosstown Showdown (presented by Delta Dental) exhibition game vs. Michigan State. This was the first year of that event since 2019, and the 13th overall in its history. This past season, the Lugnuts also partnered with neighboring Lansing Brewing Company to develop a co-branded beer, "Rally Cap." The beer was sold at not only Jackson Field and Lansing Brewing Company, but in retail stores across Mid-Michigan. Prior to the season, the Lugnuts worked with LEPFA and the City of Lansing to complete the first phase of PDL facility renovations required by Major League Baseball. This included a completely new field lighting system and locker room upgrades that included new umpire facilities and two separate female locker rooms. ENTERTAINMENTLANSING O• REPORT 180 The 2022 year also saw the organizations continued emphasis on special events and activating the stadium year-round: • Grand River Country Club: Two separate weekends of the self-contained nine-hole golf. • MSU vs. UM: On April 15th the stadium hosted Michigan State vs. Michigan baseball in a game dubbed the Capital Clash. It drew over 4,000 fans and was the first ever nationally broadcast game in the stadium's history when ESPNU aired the game live. MSU vs. UM Club Rugby programs also hosted their annual Battle for the Mitten game in October. • Festivals: A Spring and FalL Beerfest at the Ballpark and two new events in Lansing Wine Fest, Baconfest and Lansing Bourbonfest. • Community: The Lugnuts hosted the Lansing Promise Annual Dinner, a free youth baseball camp for 400 attendees and a disabled kids camp with The Beautiful Lives Project. • Other: The stadium hosted numerous other events including the Legends Celebrity Softball Game and the Special Olympics Polar Plunge. On the philanthropic side, the Lugnuts partnered with LAFCU and Jackson to raise over $60,000 for local non-profits for the stadiums first 50/50 raffle program during games and events and donated over $145,000 in in-kind donations to local youth teams, non-profits and community organizations. Working with LAFCU, Dean and the City of Lansing, the Lugnuts hosted the 3rd Annual Ambush Baseball event where two local little league teams were surprised by Big Lug and members of each organization. They were then bussed over to Jackson Field to play their game under the Lights. E GROESBECK GOLF COURSE The 2022 season at Groesbeck Golf Course was an overall great success with steady traffic and revenue numbers. A slow start had a large impact on overall rounds and revenue, mostly due to weather. Although, the remainder of the season saw improved _.. numbers nearly every week in rounds played and revenue per round generated. During the 2022 season Groesbeck Golf Course AT hosted 29,792 rounds of golf. Viewing an even bigger picture, the 2022 season provided over a 10% increase in golf related revenue per round in comparison to the 2021 season. - ENTERTAINMENTLANSING ; PUBLIC FACILITIES AUTHORITYREPORT Groesbeck hosted 25 separate leagues this season. In addition to leagues, 17 outings occurred this season with a total of 527 participants. Both the Lansing Catholic girls and boys teams used Groesbeck as their home course this season. Improvements to the course/infrastructure include: • New Golf Operations Manager/Superintendent, Dan Matwiczyk, started on June 27. • Repaired, improved and adjusted the irrigation system. Calibrated the central command computer, Toro Site Pro, to improve operational efficiency. • Rejuvenated the greens, tees and fairways from the damage that was incurred, due to non- operational irrigation, during the late spring and early summer. • Started the reshaping of bunkers to restore their original shape and size. As well as to provide a defined edge to improve overall appearance of the bunkers. • A new and improved pump, pressure tank and VFD (variable frequency drive) control for the hydraulic portion of the sprinkler system was installed in October. • The Groesbeck Grounds Team was awarded Department of the Quarter for the third quarter. • Met with City of Lansing building managers to create an open line of communication to continue maintenance and improvements to the infrastructure. Rounds Played FY 17 14,702 (not under LEPFA management) FY 18 21,523 FY 19 23,646 FY 20 24,957 FY 21 32,791 FY 22 29,792 LEPFA Managed Facilities/Events (by the numbers) Revenues Lan sing Center Jack&onField Groesbeck Total FY 21 $1,940,198 $425 $871,254 $2,811,877 FY 22 $6,228,367 $555 $860,725 $7,089,667 Expenses Lansing Center Jackson Field Groesbeck Total FY Z1 $1,867,798 $432,156 $564,249 $2,864,212 FY 22 $5,747,287 $524,166 $532,644 $6,904,097 Ewn4mi;Impact Lao si rig Center Jackson Field Other lacilitiesleverots Total FY 21 $ 3,981,355 $ 1,048,455 $ 825,926 $ 5,855,736 FY 22 $7.1,522,309 $ 6,322,188 $ 3,044,224 $30,888,721 LANSING ENTERTAINMENT & PUBLIC FACILITIES AUTHORITY 12022 ANNUAL REPORT Revenues at the Lansing Center in 2022 increased over the previous year due to reduced COVID restrictions and increased events/attendance. Additionally, revenues increased due to grants and other non-traditional funding options due to the pandemic. Expenses also increased due to increased activity, costs of goods, labor and utility increases. Occupancy and customer satisfaction measures were not available due to the limited information accessible during the restrictions of the health crisis. Jackson Field saw the return of MiLB baseball season (with reduced number of games) and limited non-baseball events, thus revenue in 2022 was improved. Expenses increased accordingly due to activity at the stadium. Jackson Field saw the return of MiLB baseball season (with reduced number of games) and Limited non-baseball events, thus revenue in 2022 was improved. Expenses increased accordingly due to activity at the stadium. SILVER BELLS IN THE CITY Serving as Michigan's official beginning of the holiday season, the long-standing yearly tradition, Silver Bells in the City, presented by Lansing Board of Water and City of Lansing, took place on Friday, November 18, in downtown Lansing. Despite the below freezing temperatures, snow and wind, more than 25,000 people enjoyed the festivities in-person. This year's electric light parade stepped off at 6 pm on the corner of Lenawee Street and South _ - Washington Square in downtown Lansing with more , than 70 floats decorated with lights, high school marching bands illuminating their instruments and - - the eagerly awaited arrival of Santa. Grand Marshals were local businessmen, Roger Boettcher and Ed Carpenter, founders of the Electric Light Parade 25 years ago. Special guests included Detroit Tigers - :MM Paws, Detroit Lions Cheerleaders, Miss Michigan and .mod=,• the Mott Campus Clowns. Crowds congregated near the state Christmas Tree after the parade for the countdown to the tree lighting and community sing. This year's official State Christmas tree was a 63-foot spruce selected by the MI Department of Technology Management and Budget (DTMB) and was harvested in St. Johns in Michigan's Lower Peninsula. Donated by Mary Ann and Caitlin Beck, the spruce arrived on the Capitol grounds on Oct. 29, 2022. This tree is the first pick from Clinton County in the history of the State Christmas trees. ENTERTAINMENTLANSING O• REPORT Following the tree lighting, 20th season American Idol contestant, Jacob Moran took to the stage. A Dansville, Michigan native, Jacob grew up in a multigenerational musical family and made it into the top 20 contestants of American Idol. He is excited for the release of his new album; until then, he wants to create music that is relatable and inspiring to all who hear it, one show at a time. Increasing the ante from last year, there was 200 drones performing a Firefly Drone Light Show, lighting up the sky while synchronizing to music after Jacob Moran's performance. And, the highly anticipated reappearance of the stunning firework display over the Capitol marked the evening's grand finale. Best Illuminated Band Award Winners I Electric Light Parade St. Johns Redwing High School Marching Band won the Best Illuminated Band Award-Large Band, and Lansing Everett High School Marching Band won the Best Illuminated Band Award- Small Band during the Silver Bells in the City Electric Light Parade. Each winning band received $500 courtesy of the Lansing Board of Water & Light and a $500 gift card courtesy of Marshall Music at their holiday concerts. Silver Bells Village The Silver Bells Village was filled with vendors from throughout Michigan. Attendees were able to shop for the holidays, grab refreshments or purchase a commemorative ornament. Commemorative Ornament The 2022 Silver Bells in the City commemorative ornament was available for purchase at the Village or online at: www.siLverbellsinthecity.org. Crafted by local artist and La Fille Gallery Owner, Tiffany Marie, each ornament is one-of-a-kind, handmade and signed. Silver Bells in the City Broadcasts Sponsored by Capital Steel & Wire Inc., Delta Dental, Tripp's Collision and Red Cedar Lodge, a Live broadcast of Silver Bells in the City aired on FOX 47 and through the Lansing Public Media Center on local Comcast Channel 12 from 6-8 pm on Friday, November 18, 2022, with hosts Bob Hoffman, Mark Buzzitta and Elle Meyers. FOX 47 Silver Bells in the City Replays: • Thursday, 11/24 (Thanksgiving Day) from 8:00 am - 10:00 am, following "FOX 47 Morning News at 7." ENTERTAINMENTLANSING O• REPORT • Friday, 11/25 (Black Friday) from 8:00 am - 10:00 am, following "FOX 47 Morning News at 7." • Sunday, 12/4 from 4:30 pm - 6:30 pm, following "Detroit Lions Football on FOX." • Sunday, 12/25 (Christmas Day) from 7:00 am - 9:00 am Silver Bells 5K Race The Silver Bells 5k Race took place on Saturday, Nov. 19, 2022. More than 800 participants braved the cold and enjoyed a chip-timed 5K race to celebrate Silver Bells in the City. All finishers received medals, a commemorative bib, and a long-sleeve tee. There was also a costume content. Top Male finisher overall, Donald Richmond of Portland with a time of 17:18.2 and Top Female Finisher overall, Lauren Walker of Holt with a time of 20:55.5. The Silver Bells 5K was presented by Blue Cross Blue Shield of Michigan and Blue Care Network with support from AF Group, Dean Trailways, Metronet and Planet Fitness. FACILITY IMPROVEMENTS • JF - New lighting at stadium. Improved locker rooms and player amenities. • LC - Readerboards at LC. Concession stand A updated. IT infrastructure. • GGC - Cart barn improvements. Maintenance barn improvements. Updated hot water system and security systems. LEPFA LI Training sessions for staff are being held 2-3 times per year with each session focusing on a topic. This year's topics included communications training and emergency situations protocols. GRAND CONCERT SERIES The Grand Concert Series is postponed. MARGARITA FEST This event is postponed. 2023 GOALS/MISSION LEPFA continues to work on its mission to be an economic catalyst for downtown Lansing and the Lansing region. We are committed to service excellence, providing outstanding experiences for our guests, providing safe environments for all attending events and developing strong relationships with our customers, sponsors and partners. LEPFA is currently working on completion of a new strategic plan for the organization. ENTERTAINMENTLANSING ; PUBLIC FACILITIES AUTHORITYREPORT Groesbeck Golf Course is seeing an increase in participation and food and beverage sales with an emphasis of attracting more golf outings, leagues and players to enjoy the only public golf course in the City of Lansing. Completion of a new Master Plan for the course is expected to be completed by 2024. LEPFA and the Lugnuts will continue the efforts of offering affordable fun entertainment as part of Jackson Field's efforts to be a community asset. The team, City and LEPFA are working to complete a comprehensive plan to update the stadium to MLB standards. The Lansing Center will be working to continue the efforts of recovery and improvement through the challenges of the pandemic and economic crisis. The team will be focused on seeking out all funding that will enable the City to not add additional expenses and operating contributions to the Authority. The LC needs significant funding to make much needed improvements to the facility to keep our guests safe and meetings/events up to industry standards. An emphasis on working with other companies and organizations towards the development of new events and entertainment offerings for the coming year will enable LEPFA to work on its mission as a catalyst to enhance both local and regional economic growth. This would include a new brand strategy and relaunch strategy for events. LEPFA is beginning a new service culture training program initiative to further develop improvements to overall service of guests. DEPARTMENT OF NEIGHBORHOODS, ART & CITIZEN ENGAGEMENT DELISA FOUNTAIN, DIRECTOR DEPARTMENT DESCRIPTION In January 2018, Mayor Schor issued his first executive order to create the Department of Neighborhoods, Arts and Citizen Engagement (DNACE). The department focuses on three areas: engaging citizens, advancing people and building neighborhoods. In 2022, arts was included in the department. The department also houses the Office of Financial Empowerment and the 311 Call Center. STAFF Neighborhoods, Art & Citizen Engagement • Director: DeLisa Fountain • Administrative Assistant: Kellie Brown • Neighborhood Resource Coordinator: Robin Anderson-King Office of Financial Empowerment • Director: Amber Paxton • Deputy Director, OFE: Zach Etzin • Community Coordinator, Offender Success, OFE: Charles Roltsch • Program Manager, OFE:Velma Kyser 311 Call Center • Call Center Manager: Augustine Martinez • Call Center CSR:Jamaal Abdul-Hameed • Call Center CSR: Starr Allen • Call Center CSR: Michelle Brammer • Call Center CSR: Bennie Esquivel • Call Center CSR: Eula Guyton • Call Center CSR: Leticia Rojas - Caballero NEIGHBORHOODS, ART & CITIZEN ENGAGEMENT Neighborhoods of Focus Mayor Schor has designated three neighborhoods in Lansing as Neighborhoods of Focus. The designated neighborhoods are Baker, Holmes and Pleasant Grove, and Willow Walnut Comstock. Those designated neighborhoods have historically been underfunded and under resourced. Internal and external partners to push resources and opportunities to the neighborhoods. DNACE participates in SWAG meeting in the Holmes/Pleasant Grove Neighborhood. The department also works with Bethlehem Lutheran to host Baker Partner meetings in the Baker Neighborhood. Additionally, the department is working to re-engage with Neighbors in the Willow Walnut Comstock Neighborhood after COVID. Neighborhood Advisory Board The Mayor's Neighborhood Advisory Board (NAB) is made up of a group of individuals from each ward that provide support and guidance to neighborhoods and other organizations regarding the possibility of receiving a grant. The NAB member works with any group within their ward to provide guidance from start to finish and make sure all questions are answered, issues are solved and their end goal is achieved. Ward 1: MaryBeth Van Horn, Brian Baer and Tristan Walters Ward 2: Florence Baerren, Tina Houghton and Paul Wozniak Ward 3: ` r Courtney Cole, Enrique Mendoza and Vacancy Ward 4: do /► �, Kristi James, Matthias Bell, and Vacancy Neighborhood Grants Program Administering the Neighborhood Grants program and providing administrative support for the Mayor's Neighborhood Advisory Board. Also, sourcing and writing grants for the Department of Neighborhoods & Citizen Engagement and partner organizations. In 2022, DNACE worked with HRCS and IT departments to bring a grant management software to the city. This software, through WizeHive, will streamline the grant process across the departments. The 2022 Grant Distribution event was held at Letts Community Center in May. Funded organizations picked up the checks for their projects, met with the Neighborhood Advisory Board and took photos with Mayor Schor. The 2022-2023 Neighborhoods Program Launch was hosted at SWOC on October 1. Several organizations had representation at the event and there were new organizations as well. This was an opportunity to announce the additional funding provided by Mayor Schor in the spring from the ARPA funds the City of Lansing received. 2021/2022 Neighborhood Grant Program The Department of Neighborhoods, Art and Citizen Engagement provides the staff support and administrative oversight for the Neighborhood Grant Program. Funding decisions for the Neighborhood Grants are made through the citizen Mayor's Neighborhood Advisory Board. The board reviews all applications and through several rounds of deliberation presents a funding recommendation to the mayor. The DNCE administers the entire process of applications and funds accounting. • $59,400.00 were funded to 46 different projects designed and executed by civic organizations Applications Received Funds Requested Mini Grants{$200} 26> $5,200.00 Grants (up to$5,O0D) 36 $100,511.60 Total: 52 $105,711.60 Examples of Funded Projects • Ward 1 • Potter Walsh Neighborhood Association: Garden Fencing: $1,247.83 • Capital City Family BMX: Resurfacing $1,760.00 • Ward 2 • Neighbors of Scott Woods: Picnic Signs $487.44 • St. Michael's Episcopal Church: Garden and Labyrinth $2451.00 • Ward 3 • Lansing Eaton Neighborhood Organization (LEND): Hunters Ridge Park benches $2400.00 • South Lansing Community Development Association: South Lansing Urban Gardens $3079.00 • Ward 4 • Westside Neighborhood Association: Newsletter $4272.00 • Old Oakland Neighborhood Association: Old Oakland Centennial Celebration: $714.78 Neighborhood Grants Program The Department of Neighborhoods, Art and Citizen Engagement (DNACE) provides the staff support and administrative oversight for the Neighborhood Grant Program. Funding decisions for the Neighborhood Grants are made through the citizen Mayor's Neighborhood Advisory Board. The board reviews all applications and through several rounds of deliberation presents a funding recommendation to the Mayor. The DNCE administers the entire process of applications and funds accounting. • $59,400.00 were funded to 46 different projects designed and executed by civic organizations. In 2022, DNACE with HRCS and IT departments to bring a grant management software to the City. This software, through WizeHive, will streamline the grant process across the departments. The 2022 Grant Distribution event was held at Letts Community Center in May. Funded organizations picked up the checks for their projects, met with the Neighborhood Advisory Board and took photos with Mayor Schor. The 2022-2023 Neighborhoods Program Launch was hosted at SWOC on October 1. Several organizations had representation at the event and there were new organizations, as well. This was an opportunity to announce the additional funding provided by Mayor Schor in the spring from the ARPA funds that the City of Lansing received. Applications Received Funds Requested Mini Grants ($200) 26 $5,200.00 Grants (up to $5,000) 36 $100,511.60 Total: 52 A. $105,711.60 Examples of Funded Projects Ward 1: • Potter Walsh Neighborhood Association - Garden Fencing: $1,247.83 • Capital City Family BMX - Resurfacing: $1,760.00 Ward 2: • Neighbors of Scott Woods - Picnic Signs: $487.44 • St. Michael's Episcopal Church - Garden and Labyrinth: $2451.00 Ward 3: • Lansing Eaton Neighborhood Organization (LEND) - Hunters Ridge Park benches $2400.00 • South Lansing Community Development Association - South Lansing Urban Gardens $3079.00 Ward 4: • Westside Neighborhood Association - Newsletter $4272.00 • Old Oakland Neighborhood Association - Old Oakland Centennial Celebration: $714.78 Neighborhoods in Bloom Civic Organizations applied for, and were awarded, flower kits that included two bags of mulch and assorted annual and perennial flowers. If needed, organizations were able to apply for multiple kits. Civic Organizations oversaw the care and upkeep of the flowers through the summer. All Neighborhoods in Bloom flowers and materials were delivered to each neighborhood. • 290 Bloom Kits assembled by volunteers and delivered to 27 Civic Organizations in partnership with the Ingham County Land Bank. • Since 2016, 1,741 kits have been delivered across the city. That is 41,784 sq. feet of flowers planted in Lansing and 3,482 bags of mulch. Neighborhood Clean-Ups Neighborhood clean-ups are community events sponsored by the DNACE The primary purpose of a neighborhood clean-up is to collect trash. This program is only available for CBDG Eligible Areas within the City of Lansing. Since FY 2019 - 615 total cubic yards of bulk trash have been collected. DNACE provides: Granger Truck for bulk trash (truck, driver and loading employee). Neighborhoods that are selected to partake will: recruit volunteers, promote the event and have a person responsible for coordinating the event with the department. Participating Neighborhoods include: • Lansing Eaton Neighborhood Organization (LEND) • Foster Your Neighborhood • Prospect PLACE • Churchill Downs Community Association • Walnut Neighborhood Organization • Foster Farm • Holmes Street School Community • Old Town Neighborhood Association • Potter Walsh Neighborhood Association Resident Small Clean-Ups The Department of Neighborhoods, Arts and Citizen Engagement worked with volunteer groups ' r, and provided supplies to residents interested in holding a small-scale clean-up. These small clean- ups led up to the LOVE (Local Organization and Volunteer Excellence) Lansing Weekend, May 20- 01 21, 2022. DNACE partnered with 17 small groups Y � of citizens, as well as Granger, and provided trash ; bags, work gloves, pickers and five donated dumpsters for local "Adopt a Spot" clean-ups. .. . These clean-ups were led and staffed by over 280 eauPi citizen volunteers. Additionally, DNACE supplied Crc individual neighbors and small groups with i� supplies needed to complete clean-ups that ranged from drain/basin clearing to a neighborhood led cleanup effort. • Old Town Commercial Association - partnership with Public Service to provide a dumpster for a weekend cleanup effort as well as trash bags, gloves, and leaf bags. • Pick Up Lansing Events - DNACE supplied trash bags and gloves to several events that took place across downtown Lansing. • SWAG Townsquare Clean-Up Day Arts The Arts and Culture Board is made up of the following: • Clara Martinez, Ward 1 • Kevin Bonds, Ward 2 • Ceci Bordayo, Ward 3 • Alice Brinkman, Ward 4 • Shirley Carter-Powell, At Large • Diane Gardin, At Large • Mary Toshach, At Large • Lucas LaLonde, At Large The Arts and Culture Board is composed of citizens of the City of Lansing appointed by the mayor and confirmed by City Council. The goal of the Arts and Culture Board is to improve internal processes and enhance art and cultural experiences in the City of Lansing. The Board shall perform its function in accordance with provisions of Section 5-106 of the Lansing City Charter. All meetings of the Arts and Culture Board shall be open to the public. In addition to the staffing the Arts and Culture Board for the City of Lansing, the department director has joined the Arts Council of Greater Lansing Board of Directors. 2022 Citizens Academy Citizens Academy is 10-week, civic-minded course designed to help residents better understand the functions of city government, budgetary operations and decision-making processes. This immersive program provides residents with opportunities to meet with city Leaders and participate in their local government. In 2022, 20 participants were chosen for Citizens Academy. Departments such as Parks & Recreation, Public Service and City Clerk's Office/Elections Unit gave limited tours of facilities, ensuring participants experienced as much as possible. Participant feedback: • "I have learned a lot about all the resources that citizens can call and get help or information and now I have a different outlook on the city and all the departments." • "Excellent program. Planning was well thought out. Presenters were ready and impressed with their enthusiasm and preparation for the work they do." • "Brilliant, informative, thorough, send out program to eliminate paper, learning so much and appreciate the presenters time and energy." • "Informative session and need to share with neighbors and friends." Three alumni of Citizens Academy have joined a City of Lansing board or commission. Four alumni have run for a City of Lansing elected office. One alumni was elected to City Council Fall 2021. Participatory Budget Nights Participatory Budget Nights in the City of Lansing empower citizens to come together and provide input on the City's budget priorities. Participatory Budget Nights are part of furthering Mayor Schor's goal of maintaining transparency in City operations and encouraging civic engagement. These events are held at various locations throughout the city and different types of venues from restaurants to churches and community centers. The City budget process and priorities are outlined, and the Mayor takes input from citizens which he considers when presenting his annual budget to City Council. These events run through the fall and late winter. The department hosts one per ward across the City of Lansing. City of Lansing Newsletter Every Friday, the Neighborhood News is sent to 2000+ subscribers, providing detailed neighborhood updates such as relevant information for City of Lansing leadership, departments and community partners. The Neighborhood News is compiled into formats that are easily shared on several different platforms, including Neighborhood Facebook pages, NextDoor, email and text message. Trunk-or-Treat Engagements Staff participated in two trunk-or-treat events hosted by the City of Lansing (Parks and Recreation and City Clerk) and giving out treats to more than 1500 participants. City of Lansing "Day of Service" City of Lansing employee partnered with the Ingham County Land Bank and a local business Looking to volunteer with a clean-up project. Close to 40 volunteers gathered at Sycamore Park to beautify the median located on Pennsylvania Avenue between Potter Park and Mt. Hope Avenue. Volunteers collected trash, pulled weeds and planted fresh wildflowers in the median. The department partnered with Public Service to close the inside lanes for volunteer safety. Walking Wednesday Walking Wednesday is an event that encourages citizens to walk through their neighborhoods with neighbors, City officials, City Council members, Lansing Police Officers and anyone else who may be interested in the assets of neighborhoods and the areas of improvement or interest. These events are typically held on a Wednesday during spring, summer, or early fall. In 2022, the department scheduled four events, but due to illness, those events have been pushed to Spring 2023. LOVE Lansing Staff have started meeting and planning for the next LOVE Lansing event. The event has expanded to include a display in the lobby of City Hall showcasing all four wards of Lansing. The LOVE Lansing celebration is a time for neighborhoods across Lansing to join Mayor Schor as he recognizes neighborhood leaders and to watch captains/coordinators for their amazing efforts in creating excellent communities in the city. The event is scheduled for May 17, 2023, with the display in the lobby of City Hall. MSU Scholar Engagement: Community Engaged Scholar Program The City of Lansing is a community partner with Michigan State University's Community Engaged Learning program. The department was to provide a community engaged learning experience that benefits the community partner and MSU student(s), as well as provide a community engaged learning experience that follows MSU/CCEL calendar/deadlines. The 2022-2023 project submitted: LOVE Lansing-5/17 (517) Celebration. This special event will engage neighborhoods, volunteers and city officials. The department is looking to host a large celebration along with a display in City Hall Lobby for the Month of May 2022, showcasing neighborhoods and volunteer work over the span of decades in Lansing. Community Events • BWL Pandemic Relief/Resource Fairs (4) • Habitat for Humanity — Good Neighbor Workshop- Department Presentation • Celebration of Diversity - City of Lansing • Community Picnics • GFWC- Charlotte- Department Presentation • Advance Peace Media Event • Charity Challenge - Bless Fest Downtown Lansing • Arts Night Out • Umoja Basketball Camp at Gier • Elevation Event at Kingdom Ministries Boards and Service Committees • CAHP-City Liaison • CED Network (CEDAM) • Gun Violence Task Force-City of Lansing • Arts Council of Greater Lansing- Board Member and DEI Chairperson • Juneteenth Celebration Committee • Cap CAN — Board Member • SWAG • CAMW-City Liaison • Sparrow Mobile Health Clinic Advisory Committee Member • BWL Customer Assistance Coalition • Celebration of Diversity Committee • Property Enforcement Team — City of Lansing • ARPA Team- City of Lansing • Healing Hearts Project • Advance Peace Lansing/Ingham Support and Stakeholders Teams 311 (ONE CALL TO CITY HALL) In early 2021, it was decided the new 311 initiative would be housed within the Department of Neighborhoods, Arts and Citizen Engagement. A 311 Center would create a one-call-location for citizens who have non-emergent needs within the city. This program was launched publicly in May 2022. Five9 Phone System Integration with City j. • Ongoing meetings with stakeholders at City as well as with Five9 • Identify and coordinate phone number porting with major phone carriers • Train the Trainer sessions including Administrator, Supervisor, and Agent • Custom build IVR for multiple campaigns • Implement phone adapter for MS Dynamics NEIGHBORHOODS, ART & CITIZEN ENGAGEMENT 12022 ANNUAL REPORT 196 • Train Agents on adapter and VCC usage • Expanded IVR for multiple Departmental interaction and options • Currently have ported 11 lines for city services including main City line • Customize user experience per department needs and best practices • Setup day and time driven options for departmental lines • Began implementation of Auto Dialer option for departments to use MS Dynamics integration for Customer Relations Management • Develop training for Agents to interact with CRM system • Continuously improve User experience for Agents • Assist with developing or writing over 150 knowledge-based articles for usage on phone questions • Real time and interactive reporting • Implementation of Power Bi Reporting • Integration of Five9 Phone Adapter • Creation and training of Department Case Escalation process Hiring and Cross-Training of 6 Call Center Agents • Agents once hired participate in comprehensive training for service from multiple areas • Agents have access to and regularly use 5 different software programs with more on the way • Agents also trained on city website and other resources callers may need Successfully Setup Office Stations for 6 Call Center Agents and Manager • Workstations include multiple monitor • Work desks are push button adjustable for standing or sitting • Wireless headsets allow for user to move around and not drop a call Created partnerships with 6 Departments Across the City • Current partnerships are ongoing and continuously improved as work is done • Department Subject Matter Experts assist with Knowledge based article creation and needs of the department for escalated cases • Continually work with contacts in departments to improve service and experience of both internal and external customers • Keep open lines of communication with department on results of escalated cases • Meet bi-weekly to touch base with department contacts for any updates or concerns Summary of Calls The call center ended 2022 with nearly 20,000 calls taken. The annual average going forward is anticipated to be approximately 36,000 as the center continues to partner with additional departments. Department Number of calls{*as of November 29, 20221 54-A District Court 326 Assessing department 444 City Clerks 2672 City Council 18 Economic Planning and Development 334 H RCS 69 Human Resources 39 Mayor's Office 40 Neighborhoods 64 Office of City Attorney 17 Parking 91 Parks and Rec 145 Police, Fire,& EMS 217 Public Safety 2296 Treasury& Income Tax 4323 989 Suicide&Crisis Lifeline 1 311 General 4487 Total 15583 OFFICE OF FINANCIAL EMPOWERMENT Financial Empowerment Center (FEC) *Data from January 1 - November 29, 2022* Sessions and Outcomes: • 730 sessions • 336 unique clients • 163 total outcomes 54 - reduce delinquent accounts * 44 - increase credit score by 35 points 33 - reduce non-mortgage debt by 10% 13 - increase amount set aside for the future 12 - open safe and affordable bank account 3 - adopt new savings behaviors 2 - accessed a public support program 2 - establish credit • $56,433 - total savings increased • $520, 261 - total non-mortgage debt reduced Client Story: FEC Assists Client in Housing Stability This summer, a 26-year-old single parent was referred to the FEC by the LEAP One and All program to work on their personal finances. The client had a business idea, but was facing homelessness and a bad credit score. Those challenges were compounded by the client's lack of experience in budgeting. Sonia Diallo, a veteran FEC counselor, coached the client in creating a sustainable budget and provided advice for separating personal and business finances. Sonia was able to leverage the FEC's services to assist the client in securing affordable housing. Although the client had a low credit score, a landlord was willing to approve them because of their positive rental history and the work they were doing with the FEC. In addition, Sonia was able to connect the client to a financial institution that opened a business account for the client. Lansing SAVE *Most recent data is from September 30, 2022* Performance Metrics • Average account balance: $14.17 • Community Champion average account balance: $43.12 • Children with parents/guardians that have attended the Financial Empowerment Center have an average account balance of $22.80 (64% higher than those that haven't attended the FEC). • Participation Rate: 23% • The participation rate tracks those that have made a deposit into their own account. • For a universal opt-out program, 23% is respectable. • Top 5 LSD schools with highest SAVE participation rate ■ Sheridan Road (42%) ■ Mt. Hope Elementary (41%) ■ North Elementary (36%) ■ Attwood Elementary (31%) ■ Gardner International (27%) • Students that have made their first deposit this school year: 88 o Financial Education lessons don't start until December 1. • Fundraising (July 1, 2022 — November 29, 2022): $1,791 o Kroger Rewards: 80 linked cards, $167.75 raised. Offender Success r r�w.70I2 w i`. i.- err n+ Iw rlrr 4n IM P,s �Ir - �., Fw � i/r] IlYrxs �Irwi�i wD� it {u W I I'm P 0 e a o a a a VJJ irrp l+'Sa'�Rn 14 lrf a 4 - 0 0 0 0 0 tir FwF�o M lP i eJ P O { P P P a 0 P r a » lvoiti�rno } IS 0 4 s 4 0 0 0 0 0 0 c fi Jm/�wtir[�4/'MGNrpn IOGr�kvw�Yrbr wGll�w�Li� Qi1F LF.9Y it ah rx 'JaM Oily eo. Pak a[h ¢i1F aP\ iuY ¢OIF 4aY Oak Pah ]F Ik E I0� R" pbti pl 0" a" 6q. EeY aft Deraft $00 kvM1wip 1�111 L�IM Ise+! it iO4r IOW #W Ip{P 1000 IO{0 16W i1pW IOW iO4} WW IO{0 111.. In July of 2022, the office received a Year 4 performance-based bonus of $38,947.95 from the State of Michigan for employment and recidivism outcomes. Grants Initiative Amount Funder Gnat status Small Business $90,000 CFE Fund Integrate the Ongoing until April Boast services of direct 30,2023- small business assistance and one- on•one financial counseling in,order, to improve the outcomes for both services. Eviction Prevention $90,000 CFE Fund Integrate financial Ongoing until Boast counseling within January 31,2023. eviction prevention/rental assistance programs and stabilize tenant finances to avoid a future eviction/housing crisis. Consumer Financial $10,000 CFE Fund Develop a strategic Completed Protection plan for sustaining a consumer financial protection initiative in the City. Inclusive $15,800 Harvard Expand Completed Procurement Government procurement Performance Lab& opportunities for National League of minority owned Cities businesses and small businesses. Expert Cities $25,000 CFE Fund To provide technical Ongoing untN assistance to March 31,2023 Jackson,7N to create an Office of Financial Empowerment within their municipal government and technical assistance to Pueblo,CO to launch a Financial Empowerment Center. Additional Notes on Grants & Initiatives • SBB is a partnership of LEAP, FEC, and the City. • Provided 104 FEC sessions to 47 local business owners. • One & All participants account for 36% of FEC sessions attended. • EPB is a partnership of CAHP, FEC, and the City. o Provided 58 FEC sessions to 35 clients. • Consumer Financial Protection strategic plan is available for review. • Inclusive Procurement was a partnership of the Purchasing Department, OFE, and Procurement Technical Assistance Center (PTAC). o Hosted two informational webinars for local business owners. • Webinar #1: Learn How Your Business Can Contract with the City • Webinar #2: Learn About Business Certifications o Attendees received a one year scholarship to MITN and a scholarship to attend the Suppliers & Hire Diversity Summit. Scholarships were purchased with grant funds. • Attended the Road to Restoration event • Provided over $1,500 in assistance • Assisted seven individuals in their license restoration process Leadership and Recognition • Council of Michigan Foundations Conference to serve as panelist for Safety Net: Guaranteed Income in Grand Rapids on 11/15 • CFE Fund FEC Convening in NYC to serve as panelist for "FEC Sustainability Approaches and Strategies" on 10/25 (all FEC staff attended the convening as well) • CFE Coalition Meeting in NYC to speak on the Small Business Boost pilot 9/29 • Presented to National League of Cities as a guest faculty member at the Cities Addressing Fines and Fees Roundtable 7/11-7/12 Conferences • Midwest Children Savings Account Consortium (8/24-8/25) • CFE Fund Consumer Financial Protection Initiative in Philadelphia, PA (7/7-7/9) • Midwest Asset Building Conference (virtual, 6/29-6/30) • Results for America in Washington D.C. (4/26-4/27) • Fine and Fee Justice Center (virtual, 3/3-3/4) • Prosperity Now in Atlanta, GA (9/19-9/21) FINANCIAL EMPOWEPMENT ..A Andy Schor,Mayor CENTEP 2022 IMPACT ,OR LANSING AT A GLANCE v FINANCIAL EMPOWERMENT The Financial Empowerment Center(FEC),a CENTER partnership between the City and Cristo Rey Community Center,was launched in 2013 to provide QNE•ON•UNE free one-on-one financial counseling to Lansing FINANCIAL COUNSFUNG residents.The FEC helps people create budgets, increase credit scores, find safe and affordable banking products, reduce debt,and build savings. FINA t EMPOWEPMENT OUTCOMESFOR ALL! v FEC outcomes are targeted changes in a client's The FEC serves all Lansing progress with the banking,credit,debt,or savings residents, service plan, as agreed upon by a FEC counselor and income or life circurnstance. client. The only requirement is t ha I you are 19 years or ulder. I • t • CLIENTS J DEBT SAVINGS 775 REDUCED INCREASED SESSIONS ACHIEVEMENTS f•�O E 0O;r"� ;� CrigoRe BUDGETS CREDIT SCORE Community Center CREATED A N A LY S ES OFFICE OF THE CITY ATTORNEY JIM SMIERTKA, CITY ATTORNEY Because the Office of the City Attorney (OCA) provides legal service in representing the City of Lansing, both defending and prosecuting claims, contracts review, document preparation and review, it is often difficult to quantify accomplishments. OCA attorneys and staff provide general legal services of a varied nature throughout Lansing municipal government. The OCA provides legal advice to Council, Administration and various boards and authorities. The benchmarks of the OCA are expertise and teamwork, and the continuing efforts of the OCA include: CLAIMS • Continued to perfect the claims review process through coordination among contractors, Code Compliance and OCA • Continued to give complainants the option to attend the claims review meetings via Zoom or in-person • Processed, 1 Personal Injury, 24 Property Damage and 52 Special Assessment Claims CONTRACTS • Processed 85 contracts manually; 302 employee contracts/recommendation letters/license applications in Laserfiche; 460 contracts and 365 resolutions/ordinances through Laserfiche FOIA • Received and processed 619 FOIA requests, 32 subpoenas, and approximately 480 requests for video for prosecuting in District Court DISTRICT COURT • Prosecuted approximately 105 court-ordered compliance cases on behalf of Code Enforcement, Building Office, and Fire Department • Adapted and developed effective remote criminal prosecution • Communicated with victims of property damage, harassment and assault and battery by way of Criminal Victims' Rights letters • Maintained accountability within the departments Diversion Program • Assistant City Attorneys continued to hold meetings with Defendants who have defaulted on Diversion Program agreements • Remained responsive to District Court, Treasury and other critical departments/agencies • Filled two vacant ACA positions and adding a part-time District Court Legal Assistant to staff to assist with District Court prosecution LITIGATION AGAINST THE CITY Cases Resolved in 2022 (54A District Court) • Lam v. City of Lansing - dismissed by court order (regarding demand for ARPA funds) • Moriarty v. LPD, Northside Towing - dismissed by court order • Taylor v. LPD - dismissed by court order • Wos v. LPD, H&H Mobil - dismissed by court order • Michigan Basic Property Insurance Association v. Long, City of Lansing, and MMRMA - dismissed voluntarily Cases Resolved in 2022 (30th Circuit Court) • Joseph v. City of Lansing - dismissed by court order and award of attorney's fees to the City • Atkinson, B. Odom, D. Odom, Randle, Talifarro v. City of Lansing - all matters dismissed either voluntarily or by court order.*Still subject to appeal, has not yet been filed • OPV, VW230, RESSCO v. City of Lansing - dismissed pursuant to settlement agreement • City of Lansing v Fady — City initiated action, successfully cleared title to City-owned property Cases Resolved in 2022 (Western District Federal Court) • Stafford v. Klein and City of Lansing - dismissed pursuant to settlement agreement Cases Resolved in 2022 (Federal 6th Circuit Court) • Chen v. LPD, Garcia, and Fearnow - dismissed by court order Potential Lawsuit • Jonathon Hardy v. City of Lansing - settled prior to filing of any lawsuit. • Presently, OCA is engaged in 18 active lawsuits, 2 of which are City' initiated lawsuits (City of Lansing v. OCOF, and City of Lansing v. Purdue Pharma). 1 case remains presently in the appellate stage of litigation (Lynn v. City of Lansing). • Additionally, OCA provides legal services for Department of Civil Rights complaints, Michigan Tax Tribunal cases, and constant consultation and training with departments, Committee Boards and Commissions, to avoid future litigation. DEVELOPMENT • Performed ongoing legal services, including negotiating and drafting agreements related to both internal and external development projects such as the voter approved Public Safety Campus, the Ovation Performing Arts Center, and the completion of the Red Cedar Golf Course Redevelopment. • Coordinated creation of new Act 31 Building Authority for the City to implement plan for Ovation Performing Arts Center. • Provided advice and assisting with drafting documents related to multiple incentive opportunities for private development, such as Brownfield plans, Obsolete Property Certificates, and utilizing the Mayor's Universal Development Agreement for Incentives. • Assisted the Public Service and Economic Development and Planning Departments with acquiring easements and licenses for utilities and rights-of-way and disposing City property no longer needed for public purposes such as the sale of Parking Lot 50 and numerous street vacations to allow for redevelopment. • Assisted Planning and Zoning Offices with continued refinement of zoning ordinances in face of changing uses and changing state and federal law. • Drafted and reviewed all PILOT Agreements submitted by the Development Office. • Negotiated and drafted a 425 Land Transfer Agreement with Windsor Township related to new Consumers Power service center. BALLOT PROPOSALS • Prepared and processed ballot proposal requests and resolutions • Elimination of felony conviction impediment to City board membership • Permitted disposition of a portion of North Cemetery ARBITRATION • Assist Human Resources and the Chief Labor Negotiator at the arbitration level ADMINISTRATION • Provide detailed review, approval, and assistance for the receipt and delivery of several extraordinary fundings related to ARPA and COVID pandemic legislation. CITY COUNCIL • Staff provide 24-hour service to the administration and council including LPD • Staff all City Council and City Council committees • Drafted and processed numerous ordinances and resolutions at Council's request • Provide Deputy City Attorney - City Council Liaison to serve in the role of City Council Research Assistant INTERNS • Employed a regular staff of interns throughout the year to assist in research and gain knowledge of municipal law and government PARKS AND RECREATION BRETT KASCHINSKE, DIRECTOR The Department of Parks and Recreation creates community through people, parks and programs. The mission of the Parks ..> "". and Recreation department is to enhance lifestyle opportunities for the citizens of the Lansing through the provision of leisure time activities and the preservation and x;;u maintenance of parklands and special recreation facilities. The - department accomplishes this mission in the following ways: • Organization of youth, adult and senior citizen recreational programming in parks, four community centers, swimming pools and a historic home. • Regular maintenance of all parks and natural areas owned by the City of Lansing, including maintenance of Lansing's urban forest areas through regular cycles of tree planting, fertilization and trimming. • Providing burial services and cemetery maintenance at the City's three municipal cemeteries. • Providing public golfing opportunities at Groesbeck Golf Course, which supports recreational and league play in the area. • Provision of special recreation facilities such as Ranney Skate Park, Soldan Dog Park, Gier Park BMX Bicycle Track, Cooley Gardens, Frances Park Rose Garden and the Lansing River Trail linear park; Fenner Nature Center; Beacon Field; National Fitness Campaign Fitness Court and AARP Fit Lot. • Sustained working partnerships with the Lansing School District, Fenner Conservancy, Ingham County Parks, Michigan Department of Natural Resources, Michigan Natural Resources Trust Fund, Michigan Department of Transportation, Lansing Community College, Capital Region Community Foundation, Michigan State University, YMCA of Metropolitan Lansing and various community organizations. RECREATIONPARKS AND • REPORT 1108 The department receives advisory support from the citizens of Lansing by encouraging their involvement in the following citizen groups: City of Lansing Parks Board, Friends of Turner- Dodge, Fenner Conservancy, the Leisure Services Advisory Board, the Baseball and Softball advisory boards and multiple park "Friends" groups. The department provides support in policy decisions regarding recreational options and facilities to the mayor and City Council. Administration • Constructed an 1,875-foot trail extension beginning at Cambridge Road to Frances Park. A total of $1,395,000 was funded with assistance from Ingham County Parks and Trails Millage and Michigan Department of Natural Resources Trust Fund. • A 45x80 concrete pad was placed at Reutter Park in cooperation with Downtown Lansing Inc. for the Kringle Market and ice-skating rink. CADL provided the ice skates for this program. • A 25X15 ft stage was placed at Durant Park, in partnership with the Friends of Durant Park. o Total cost of construction $59,521[SE1] , no city funds were used. • Vintage Baseball games were conducted at Frances Park with teams from different parts of the state competing using the first rules of baseball[SE2] . • Parking lot markings at Ingham Park were repaired. • Voters approved the sale of the Southwest parcel of North Cemetery. The final purchase of this property is still pending for a sale price of $8,500. • Gier Center front entrance landscaping was changed to improve aesthetics and visibility. • Bluebell Park basketball courts was removed at request of the neighborhood. • Log Jam along the Grand River at N. MLK Blvd. was removed with the assistance from Adrian and Blissfield Railroad, Mike Stout and volunteers. A similar log jam was removed along the Red Cedar River near S. Cedar Street. • The City of Lansing with Wreaths Across America are placing 146 wreaths on the Veteran graves at Little Arlington in Evergreen Cemetery. Special thanks to everyone who purchased a wreath this year. • New directional maps were placed in Mt. Hope, Evergreen, and North Cemeteries were updated with office information and location changes. • Installed "people's park" art on the northeast corner of Reutter Park in partnership with LEAP. • 300 trees were placed in various parks around the city with assistance from John Krohn and the Ingham County Land Bank. • River Trail Updates • Completed wall repair and soil stabilization at Mt. Hope Cemetery • Completed replacement of Bridge 18 near Kruger's Landing • Completed replacement of Bridge 21 between Crego Park and Clippert Street Trail head • New safety engineered wood fiber playground mulch was installed at 25 park playgrounds. • Installation of new play equipment in 11 parks: Waldo, River Point, Oak Park, Hull Court, Tammany, Ingham, Hillborn, Dunnebacke, Foster, Walsh and Comstock. • Crack sealing of asphalt surfaces took place at Foster Center, Foster Path, River Trail, Evergreen and Mt Hope. • Tuckpointing was completed at Foster Community Center's south stairs and new handrailing and step replacements were installed. • Log jams were removed along the Red Cedar and Grand Rivers to allow safe passage to paddlers. • A new bike repair station for Hunter Park was purchased and installed. • The living wall at Scott Park/BWL Substation was designed with the US flag this year. Leisure Services • 4th of July concert with the Lansing Concert Band returned after not running in 2020 and 2021 due to COVID concerns. • Increased After School Programming sites from 2 (Foster and Gier) to 3 (Foster, Gier and Schmidt) opening an additional 60 spaces for children. • Partnered with Community Mental Health as a pilot site for Integrated Youth Services (ICYOU) program, Stress Busters. The support staff meets weekly to help participants develop social/emotional skills and provide additional family resources when needed. Staff will participate in a presentation panel to discuss the outcomes of the program at the Mparks conference in Lansing, March 2023. • Increased hiring for temporary staff positions by 90 percent from posting and interviewing directly from applications on Indeed and Handshake. • Secured LARA variance request for summer staff enabling us to hire 16-17-year-olds as camp assistants in addition to 18-year-old camp staff. • Increased summer camp sites to two full (up from 1 and a half sites last year). • 100% increase Spring Break Camp registration and staffing from the previous year. • Raised $107,565 in sponsorship dollars, up from $42,750 in 2021. • Combined community center boards to create one Leisure Services Board to serve all of Lansing. RECREATIONPARKS AND • REPORT 1110 • Partnered with All of the Above Hip Hop Academy to offer free break-dancing classes at Foster Center. • Partnered with the Friends of the Lansing Regional Trails to add a 10K to the Mayor's River walk event. • Partnered with Walsh Construction to repaint and refloor space in Letts Community Center. which will become an E-Sports gaming room. • Received donations of items from Blue Cross Blue Shield to enhance centers and reduce costs • Four large planters that line the Schmidt Center entrance • Four square tables purchased for the Schmidt Center game room • Large locking cabinet for E-Sports room for Letts Center • Miscellaneous office supplies • Changed a PT Programmer position to a FT Programmer position by eliminating one vacant PT Programmer position. • 300% increase in total participants for men's singles tennis leagues (Spring / Summer/ Fall combined). • Launched new women's singles tennis league. Six participants for the summer league; seven for the Fall season. • 12.5% increase over 2021 in teams for women's volleyball league. • Launched a new men's 50+ baseball league; five teams participated. • Completed our first, full season in the Girls Red Cedar Volleyball program with a 4th grade team. • Worked closely with Lansing Community College in ` � r transitioning their men's baseball team to Kircher ► Municipal as their new, home ballfield. Improvements — �t were made to the dugout and other areas of the field. • Schmidt Gym lights were repaired after having 43% of f the lighting out. • Ran 3 new summer basketball camps (June,July & Aug), with 4 locally known basketball coaches, that had over 100 participants total.Kids received t-shirts, r basketballs, had a visit from the Kona Ice Truck, and heard from a special guest speaker, Carlton Valentine. • 506 youth enrolled in 2022 Spring Soccer. Up from 183 in 2021 and 268 in 2019 (no program 2020 due to COVID). Fall Soccer up from 246 in 2019 to 294 in 2022. • Youth Floor Hockey numbers increased from 106 in the winter of 2022 (Jan-Feb) to 208 in the Fall of 2022 (Nov-Dec). RECREATIONPARKS AND • REPORT • Youth Baseball/Softball numbers up from 349 in 2019 to 362 in 2022. • 146 youth enrolled in 2022 Basketball up from 20 in 2021. Enrollment for 2023 is currently at 283 youth. • 32% Increase in youth sport revenue compared to 2019 numbers. (2020 and 2021 numbers are skewed due to COVID) o Adjusted basketball team grades to allow for Kindergarteners to participate in Winter 2023 league. • Key lock boxes at Gier, Davis and Wilson were added to allow access to restrooms during youth sport practices. • Restructured 4 basketball hoops at Gier Center to allow them to lower to 8 feet for lower grade brackets. • Separated floor hockey and basketball season which led to huge growth in both programs. • Developed a relationship with Feldman Chevrolet, who donated the following: • Baseball equipment more than 2k. • Paid for Kona Ice truck after summer basketball camp. • Paid for floor hockey goggles, floor tape and stick butt ends totaling around $800. • Restarted Archery programs after being canceled in 2020 and 2021 because of COVID • Offered a midnight basketball program in the summer at Schmidt and saw a 30% drop in violent crimes in the area when the program was running. • Now offer Belly Dancing classes both in person and virtually, allowing us to expand reach and numbers. • Silver Sneakers Membership is now accepted at Schmidt Center to cover drop-in fees for swimming and pickleball. • Todd Martin Youth Leadership offices moved from Foster Center to Letts Center. • Letts Center gym resurfaced for indoor tennis play, providing more grip to the flooring. f • Hosted "Say Hello to Summer" event at Rotary Park to kick off Concerts in the Park and ArtPath. • Partnered with MSU to host Graduate Fellows from Africa in our summer camp program. _ • Emily Stevens won a free registration and money ' towards the trip to the National Recreation and Parks _ Association Conference that she attended in October. " • Increased attendance to the Drive Thru Halloween event from 167 cars to 489 cars serving an estimate of 1,500 children with 24 vendors handing out candy. • Partnered with AARP to provide staffing/training opportunities to seniors. Currently have a senior volunteer placed at Schmidt and Turner Dodge House. • New tenant at Gier Center, KCS Angels, rents space and provides Therapeutic Recreation Activities to the community. • Received sporting goods donations through Good Sports that allowed us to enhance youth sports experiences in Flag Football, Basketball and Baseball. • Mobile Rec Unit, named "Play Patrol" by social media voting, received vehicle wrapping and is being utilized at different City events and will visit area parks throughout the year. • Provided AARP, space at Foster Community Center to assist Senior Citizens with their taxes from February to April. • Partnered with the City Clerk's Office and CADL for to provide an Early Voting location at Foster. • Enhanced Rec Trac registration by: • Created visits and item sales to better process and track y drop ins and jersey sales _ • Created punch passes so individuals can purchase drop-in days in advance • Adding bar code scanners to track drop ins at Schmidt Center o Added facility requests to our online system so individuals can look and see what is available online and request rentals based on availability • Updated online registration format with Rec-trac/Vermont Systems • Added Point of Sale touch screens • Hired: • PT Clerk - Kiyrah Floyd • PT Marketing and Communications Coordinator - Karol Garrison o PT Community Center Programmer - Phil Garcia • FT Administrative Clerk- Zacharie Spurlock • FT Programmer Kenny Mans • Interpretive programming and facility rentals at Turner-Dodge House have been slowly returning to pre-pandemic levels with earnings on par with 2018 which was a banner year for the house. • Frankenfest, a summer festival first hosted in 2021 returned with attendance in the thousands. • For the first time, "Fairytale Festival," a summer festival where the Turner-Dodge grounds were decorated like a "fairytale kingdom," was hosted by Turner-Dodge House in collaboration with Jerry Jodloski (Jammin' Dj's). Fairytale Festival included a day of dance performances, vendors, music and storybook characters to children and adults alike. Attendance was in the hundreds. • Both historical tours and rentals are steadily increasing and some of the programming absent during the pandemic has returned, including the Mother's Day Tea and Tea & Treats with Children's Ballet Theatre (both events returned with sold-out attendance). Volunteers • MSU Military Students placed Veteran stickers on Veteran's headstones for Memorial Day event. • Assistance with placing of American Flags for Veterans by Judy Hackett with Oak Park Neighborhood Association. Grants /Awards • Fratcher Memorial Grant Fund for the Mount Hope Columbarium $63,000 was received. River Trail Grants — Ingham County Parks and Trails Millage • TF22-0009 Land acquisition of 1624 E. Cavanaugh $300,000 • TF22-0015 Development Grant for Pickle Ball Courts at Clifford Park $300,000 • TF22-0062 Development Grant for Outdoor Venue at Burchard Park and Brenke Fish Ladder $300,000. • Red Cedar Trail Development was renovated thanks to Ingham County Parks Committee providing millage funding for $995,000. • Crack sealing $75,000 • Mt. Hope Cemetery bank stabilization $220,000. PARKS AND RECREATION 121 REPORT 2022 Reservation Report January 1, 2022-December 31,2022 Pavilion and Wedding Sites Monthly Revenue Frances Park Pavilion May June July August September October Total Whale $1150.00 $2675.00 $2970J00 $2937.50 $2375.00 $510.00 $12,617.50 Half 1 $680.00 $1170-00 $610-00 $260_0o $21o.00 $210-W $3140.00 Half 2 $500.00 $1590-00 $580-00 $250.00 $660.00 $260-W $3840.00 Total $2330.00 $5435.00 $4160.00 $3447.50 53245.00 $980.00 $19,597.50 Frances Park May June July August September October Total Overlook - $250.00 $250.00 $500.00 $500.DD $375.00 $1875.o0 Rase** Woodland Total $250.00 $250.00 $500.00 $500.00 $375.00 $1875.t]Q Cooley/Pavilion $875.00 $250.00 $375.00 $250.00 $125.00 $1875.00 Sunken Garden - - $125.00 $125.Da - $250AQ Totals 1125.001 $500.00 1 $1000,00 1 $875.00 $540.00 $4000.0D **Rose garden was closed due to construction PARKS AND RECREATION12022 .•. POLICE ELLERY SOSEBEE, DIRECTOR , Ellery 5osebee.Chief The Lansing Police Department (LPD) maintains order, enforces and upholds local laws, patrols, investigates, preserves public safety and fosters a better quality of life for the residents of Lansing. There are four divisions of the Lansing Police Department: Administrative Division, Staff Services Division, Patrol Division and the Investigations Division. Administration This year, the Lansing Police Department (LPD) refocused part of their overall efforts towards recruiting and hiring in an effort to develop a diverse work force that represents the community officers serve and address current open positions. The department currently incorporates their Civilian commissioned investigator in their officer hiring process and have also invited other community organizations such as the NAACP to participate on LPD hiring panels. LPD also created a new community partnership related to departmental training. The new venture will include an open house designed to showcase yearly training and educational topics to leaders from local and national community groups such as the NAACP, ACLU, Autism foundations and Refugee Services. The goal is to show how the LPD training and educational topics are selected and focus on current issues and trends while incorporating a constitutional policing focus. This effort, along with the supervisors in the training department, will assure LPD officers obtain a well-rounded education while keeping community partners engaged and informed. LPD understands the need for citizens to have timely access to information as it relates to any incident in the city. LPD developed a Public Information Unit and hired a new Public Information Director, Jordan Gulkis, who has been a valuable addition to LPD. .Jordan's team maintains social media and handles all media requests, special event promotions and coordination of media at events. After an unpredictable year where the department saw safety concerns at public events both locally and nationwide, the LPD was very fortunate to use federal funding to purchase much needed traffic barricades for large public events such as Common Ground, Silver Bells and other yearly festivals. Funding was also approved to replace aging technology, purchase police cars and fund the Police Athletic League to support youth initiatives. POLICE 12022 ANNUAL REPORT LPD has also implemented a new public trust and sentiment monitoring service through Zencity. This program collects community input related to police satisfaction and crime perceptions, which allows LPD to allocate resources that fit the actual need of the each of the communities officers serve. This data will then be married to crime data to monitor LPD efforts and adjust strategies and resources as needed. The Lansing Police Department is very thankful to the voters of Lansing for passing the bond that will allow the department to begin planning and construction of a new police building. This project will begin in 2023. Over the past 15 years, the command structure of the Lansing Police Department has been reorganized for a number of varied reasons. This year, LPD added a much-needed Assistant Chief position back into the command structure in an effort to improve on span of control and maintain the level of accountability LPD has come to expect. The Lansing Police Department is facing large numbers of retirements in the next three years. LPD, along with the City's Human Resources Department, have developed a hiring incentive strategy to attract local talent and Laterals that will be quick additions to the work force. In an effort to manage traffic safety and reduce accidents, "Operation Slowdown" was implemented in 2022. This effort was a success and will continue into 2023 with the addition of smart speed trailers and portable speed signs that will collect traffic data so the department's resources can be used as effectively as possible within neighborhoods. INVESTIGATIONS DIVISION The Investigations Division report for year-to-date accomplishments in 2022 include the Investigations Section, Special Operations Section and the Violent Crime Impact Team. These units have many partnerships outside of the Lansing Police Department with local, state and federal law enforcement. The ability to leverage these relationships has led to a successful year for this LPD team. Special Operations Section The Special Operations Section (SOS) is comprised of the Violent Crime Team and the Special Operations undercover narcotics section (SOS). The narcotic team works to identify and investigate individuals bringing drugs into the community and addresses other quality of life and regulatory complaints in Lansing. POLICE REPORT At the conclusion of the investigations, local charges are sought through the City Attorney or Prosecutor's office or federally through the US Attorney's office. To date, Special Operations has seized a total of 2,410 grams of cocaine, 507 grams of crack-cocaine, 40 grams of heroin, 527 grams of crystal methamphetamine, 36 grams of fentanyl and nearly 30 firearms. Additionally, over 47 search warrant executions resulted in the arrest and prosecution of 33 felony charges. In May, the SOS suffered the tragic loss of LPD Employee, Diane Hunnicutt. Diane served with the SOS unit for a number of years and was an integral part of the unit's organization and tracking. • In January, SOS Investigators authored a drug search warrant for a residence in the 3700 block of Sandhurst Street. The investigation was a collaborative effort between the SOS and VCI teams. Prior knowledge about the accused subjects, as well as surveillance, indicated the presence of numerous weapons in addition to a very active drug establishment. Warrant was executed utilizing the START team. Seized in this incident were: six (6) firearms including a Mini Draco and two 5.7mm caliber pistols; drum magazine along with numerous other gun magazines; 100's of rounds of assorted ammunition; 11.42 grams of powder cocaine; 3.7 grams of crack cocaine; drug packaging material and scales, and $6,050 in U.S. Currency including pre-recorded buy funds. • In February and March, Special Operations requested the assistance of the Michigan Gaming Control Board with an investigation focused on illegal gambling in the 3200 block of S. Martin Luther King Jr Blvd and 5000 block of S. Cedar. These investigations were conducted over several months and concluded after the investigation was turned over the Michigan Office of the Attorney General. The Office of the Attorney General executed search warrants at a local business in the 3200 block of S. King and a Lansing residence related to this investigation. As a result, over $30,000 was seized as were 62 gambling machines. An investigation focused on illegal gambling in the 5000 block of S. Cedar St. The Office of the Attorney General executed search warrants at a local business and a residence in Haslett related to this investigation. As a result, approximately $62,000 was seized as were more than 50 gambling machines. • In March, SOS Investigators authored a drug search warrant for a residence in the 2500 block of Barstow. START executed the search warrant at the residence without incident. One adult was arrested, and the subsequent search yielded the following as evidence: 143.88 grams (over 5 ounces) of crack cocaine; 17 Hydrocodone pills; $124,106 in U.S. currency was seized and forfeited; stolen Ruger pistol; approximately 250 rounds of assorted ammunition; 2013 Dodge Durango seized; and a 2012 Chevy Camaro seized. POLICE 12022 ANNUAL REPORT • In July SOS investigators opened a case involving a 28-year-old woman who was selling crack cocaine within the Lansing Area. A total of six (6) undercover drug purchases were completed leading to a buy/bust on the final transaction. It should be noted that the accused brought her 5- and 8-year-old children to nearly every drug transaction. The SOS Investigator also authored a search warrant for the accused's residence in the 2700 block of Eaton Rapids Rd, Delhi township. That warrant was served by the Ingham County SRT team without incident. The subsequent search resulted in the follow evidence and seizures: 59.4 grams of powder cocaine; 5.7 grams of crack cocaine; 11 grams of heroin/fentanyl compound; One firearm with a defaced serial number; $19,629 in U.S. Currency forfeited; a 2013 BMW i535 forfeited; and a 2011 Jeep Grand Cherokee forfeited. • In January and September, members of SOS and VCI conducted numerous liquor license compliance checks throughout the city of Lansing looking for underage sale violations. With the assistance of several LPD Cadets, officers visited a total of 82 businesses that are Licensed to sell alcohol. A total 15 violations were found, and the offending parties cited. The investigation was very successful and the LPD Regulatory officer will forward the results to the Michigan Liquor Control Board. Violent Crime Impact Team The Lansing Police Violent Crime Impact (VCI) Team is part of the Capital Area Violent Crime Initiative. This initiative involves combining resources from local, state and federal law enforcement to reduce violent crime in our area. This year, VCI seized over 111 guns. Much of this work has been in conjunction with embedded Michigan State Police Secure City Partnership troopers. This team has provided assistance with fugitive apprehensions, case assistance and search warrant support in addition to proactively focusing on the most violent offenders within our community. VCI has over 89 felony arrests, 2,900 hours of case related surveillance, 62 Michigan Department of Corrections home visits and nearly 750 hours of dedicated patrol in hot spot areas. In addition, this unit has become the department's experts with cellular support for cases by assisting on many follow-ups warrants and reviews. This group is the uniformed side of the detective bureau and regularly works on all major cases. • In May, a homicide occurred where the victim was located deceased next to a stolen vehicle with a gun underneath him. During the investigation, a suspect was identified. VCl/SCP conducted surveillance and located the suspect, taking him into custody. • Also in May, officers responded to a shooting where two victims were hit. VCl/SCP located the suspect vehicle and pursued the vehicle when it failed to stop. Two suspects then fled on foot and were taken into custody. Four firearms were recovered. POLICE REPORT • In July, LPD responded to a shooting where one person was killed and another shot. VCl/SCP assisted detectives with the investigation at the time of the shooting. Two suspects were quickly developed. The following day, VCl/ SCP established surveillance at a known location for the accused. The suspect was observed leaving the residence and was taken into custody a short distance away. A search warrant was executed on the residence and a firearm was located inside. The accused was lodged for open murder. • Also in July, the VCI team was requested to assist an outside jurisdiction with the ongoing investigation of a drive by shooting. VCI members established surveillance on the residence. The suspect in the drive by shooting was known to have local warrants for his arrest. After a short period of time, the suspect was observed getting into a vehicle matching the one used in the shooting. A traffic stop was conducted, and the accused was arrested without incident. A search warrant was obtained for his residence and a firearm matching the caliber from the shooting was recovered. Investigation was turned over to another agency. • In April, VCI received a tip about a known offender in possession of firearms and narcotics. Follow up on the tip resulted in the arrest of the offender and seizure of a large amount of narcotics. Subsequent investigation between SOS and VCI produced probable cause for the search of three associated residences. In total, 454 gm of cocaine, 3 gm of heroin, 2 firearms and $5,014.00 were seized. • In August, VCl/SCP were conducting proactive enforcement in a designated Secure City area within the city. A subject was observed wearing a full-face mask and displaying characteristics of an armed offender. The subject was proactively trying to stay out of sight of marked police vehicles. An investigative stop was conducted, and the subject fled on foot, throwing the backpack he had. The subject was taken into custody a short distance away. A loaded handgun was recovered inside the backpack and the subject was identified as a known violent offender with multiple felony convictions. FOCUSED ENGAGEMENT At least once per month, members of VCl/MSP and local law enforcement conducted hotspot policing and priority offender efforts. The efforts were concentrated in our most high crime areas and locations. Specific efforts were directed toward individuals associated to violent crime investigations. The majority of which involved the illegal use of firearms. This year, in the days following the group's proactive efforts, a neighborhood engagement event was planned at different hot spot areas around the city. The neighborhood engagement events included personnel from the Michigan State Police, as well. POLICE 12022 ANNUAL REPORT DETECTIVE BUREAU The Investigations Division consists of 24 Lansing Detectives, 4 MSP Detectives, 2 supervising Sergeants and a Lieutenant, as well as a support staff of 2 secretaries and 3 crime analysts. This year, a Special Victims Unit detective was assigned to an FBI Task force to focus on human trafficking. The Crime Scene Investigations Unit has seen the promotion of its two senior-most members, and now is at two officers. Homicides are at 16 through October compared to 23 in October of 2021. The clearance rate for this crime is still above national averages, with 12 solved (80%). The three, which are unsolved having active leads, and detectives keep working on this looking for digital and forensic evidence. GRANTS Battle Creek Community Foundation Grant for LPD's CSU. Included over $21,000 for community engagement events, such as the purchasing of 1300 school bags with school supplies for the 2023/2024 school years back to school event. Educational literature and items for CSU officers to engage with youth in head start, elementary and middle school students. COMMUNITY OUTREACH Year after year, the department rises to increase community outreach and engagement by building and fostering relationships and partnerships with a diverse range of community organizations and agencies. With the implementation of the Community Services Unit, the department strives to focus on what citizens need from their police department. Without the support of the Lansing community, law enforcement partners, City officials and Community Services Unit, none of this would be possible. The Community Services (CSU) includes Lieutenant Ryan Wilcox, Sergeant David Burke, Community Services Officer Anthony VandeVoorde and 12 Community Police Officers that work to fulfill the City's mission of improving the lives of those that live, work, and visit the City of Lansing. CSU is responsible for 101 neighborhood watches and 128 business watches and attend over 150 community events this year. • Coat Bank @ St. Luke • S Holmes Neighborhood Engagement • Citizens Police Academy • Churchills Downs Neighborhood Engagement • W Holmes/Palmer Neighborhood Engagement • West Side Assoc Crime & Safety • Scott Woods Assoc Crime & Safety • Lansing Winter Festival POLICE REPORT • Board of Police Commissioners Meeting • Kensington Meadows Manager Meeting • Mid-Michigan Leadership Academy Book Reading • RBM (Rising Black Men) Zoom Conference • Natures 92 Easter Egg Hunt • Comstock Park Neighborhood Engagement • CARE Donation Drive • Pioneer Civitan • Immanuel Church Bike Safety Event • Ride of Silence • Salvation Army Block Party • Operation Capital City • 28th AnnualJuneteenth Celebration • Food Giveaway W/ Greater Lansing Food Bank • Mikey 23 Stop the Violence March • One Faith Community Event • NWAB Advisory Board Dinner • Midnight Basketball at Alfredia Schmidt Center • Risdale Youth Football • Kroger's First Responders Food Drive • National Night Out • Power 96.5 Backpack Giveaway • Logan Square Public Safety Meeting • Downtown Bars Meeting • Mickey 23 Michigan Adventures Youth Trip • Downtown Business Crime and Safety Meeting • Faith and Blue Weekend Events • LPD Trunk or Treat at Francis Park • Texas Roadhouse Veterans Day Event • No Seniors Without Christmas • Shop With a Cop • LPD/LFD Toy Giveaway • LPD Gift and Groceries Family Sponsorship • Peckham Youth Summit Meeting • NWAB Silverbells Float • Sparrow Hospital Pediatric Toy Event • Common Ground POLICE 12022 ANNUAL REPORT • Neighborhood Watch Meetings • Trick or Treat on the Square • GM Family Day Event • Lansing Pride Festival-Old Town • Hawk Island Youth Event COMMUNITY OUTREACH Year after year, the department rises to increase community outreach and engagement by building and fostering relationships and partnerships with a diverse range of community organizations and agencies. With the implementation of the Community Services Unit, the department strives to focus on what citizens need from their police department. Without the support of the Lansing community, law enforcement partners, City officials and Community Services Unit, none of this would be possible. The Community Services (CSU) includes Lieutenant Ryan Wilcox, Sergeant David Burke, Community Services Officer Anthony VandeVoorde and 12 Community Police Officers that work to fulfill the City's mission of improving the lives of those that live, work, and visit the City of Lansing. CSU is responsible for 101 neighborhood watches and 128 business watches and attend over 150 community events this year. PARTNERSHIPS The department is staffed by dedicated men and women who adhere to the value of working in partnership with the community all while striving for excellence and accountability. Working in partnership with the community to identify and address public safety and other quality of Living issues while embracing the diversity of neighborhood organizations, schools, PTO's, business associations, service clubs and religious and educational institutions. • Business Watch • Lansing Public Safety Youth Leadership Academy • Gridiron Football Camp • Human Trafficking Workgroup • Tri-County TRIAD • Tri-County Crisis Intervention Board • Lansing School Resource Officers • Downtown Business Association • Mid-Michigan Police Academy • Rejuvenating South Lansing • Michigan State University School of Planning, Design & Construction POLICE REPORT • Walnut Park Apartments • Lansing Youth Football League • Lansing School District • Lansing Promise and HOPE Program • Jail Diversion and Community Mental Health • Project Life Saver • Human Relations Advisory Board • Lansing Police Advisory Board • Project Lifesaver • Retired Senior Volunteer Program • Handicap Enforcement Volunteers • School Watch Volunteers • LPD Volunteers • GREAT Program - LSD Elementary Schools • Old Newsboys • Violent Crime Initiative • Peckham • First Responders Children's Foundation • One Faith • Sparrow Hospital • Power 96.5 Radio Station • Lansing Parks and Rec Department • Autumn Ridge Apartments • Beverly Hills Apartments • Mutual Aid Agreements with Capital Region Airport Authority, Clinton County, DeWitt Township, Eaton County, Ingham County, East Lansing, Michigan State University, Meridian Township, Lansing Township, Williamston, Stockbridge, Mason, Leslie, Emergent Biodefense, Lansing Community College, Capital Region Security Network, Davenport University, and Capital Region Security Network and Office of Highway Safety & Planning. • Capital Area District Library • Lansing Police Explorer • Department of Justice • Michigan State Police • Federal Bureau of Investigation National Academy Association • Police Executive Research Forum Association • Senior Management Institute in Policing • International Association of Chiefs of Police POLICE 12022 ANNUAL REPORT1124 • Michigan Association of Chiefs of Police • Mayor's Camp • Crime Prevention Seminars • Lansing School District Handle with Care • Crime Stoppers • Prescription Task Force • Keystone COPS Luncheon • Community Oriented Policing Association • U.S. Marine Corp Reserves • U.S. Navy Reserves • U.S. Army National Guard • City of Lansing Veterans Board • Blue Courage • Governor Whitmer's Inauguration Committee • Ingham Academy • Business Watch • Human Relations Board BUSINESS RETENTION The Lansing Police Department works to attract new business and support established businesses by participating in career preparation, school to work programs and other strategies to develop a regional workforce with Old Town, Reo Town, Downtown, Inc., Lansing School District, Lansing Community College, Michigan State University, Davenport College, Cooley Law School, Capital Area Michigan Works, Chamber of Commerce, Ingham County, General Motors, Trade Unions, Michigan Economic Development Corporation, Michigan State Police and the Accident Fund.Downtown Lansing, Inc. Downtown Inc, Reo Town and Old Town continue to be high priorities for growth and development. The Lansing Police Department continues to build partnerships and maintains those partnerships to address homeless issues and protect the citizens and visitors who enjoy Lansing. • Michigan State Police Secure Cities Partnership • Blue Cross & Blue Shield • Attend downtown business and resident community meetings • Provide extra police presence at Lansing Center events, Cooley Law Stadium for Games, Common Ground, Silver Bells, Trick or Treat on the Square, Blues Fest, Jazz Fest, October Fest, Festival of the Sun and Moon along with bicycle patrol in Old Town during the summer months POLICE 12022 ANNUAL REPORT • Lansing Marathon and many other races • Veterans of America Board Meetings • Attend Downtown Lansing Inc. Board Meetings • Monthly business meetings with Downtown Lansing Inc. • Assist Human Resources and Community Services and Holy Cross in identifying and assisting the homeless obtain food, shelter, and other available resources • The LPD is carrying out a Downtown Entertainment Safety Plan where they are working with local businesses, cab companies, and patrons to provide residents, proprietors, and visitors to the downtown business district with a safe environment while maintaining order • Special Operations Section conducted alcohol enforcement stings of Lansing bars • Assign community policing officers to various neighborhoods. • Utilize the Public Video Safety Cameras to reduce crime & disorder • Handicapped Parking and River Trail Enforcement • Project Safe Neighborhood (PSN) - reduction of gun crimes — Collaborate with ATF, U.S. Attorney's Office, Prosecutor, and Tri-County law enforcement agencies to identify and pro- actively prevent crimes involving guns within the Lansing area. Project Safe Neighborhoods and LPD is setting specific goals to reduce violent crime involving guns in Lansing • LPD partnership with the ATF. Three (3) ATF agents are now stationed or based at the Operations Center • Michigan Prisoner Re-Entry Initiative (M.P.R.I.) was established in 2003 and has worked with ex-prisoners on getting them placed back into the community and getting them jobs. M.P.R.I. goal is to achieve successful long-term reintegration of the former prisoner to his / her community. • ALPACT - Law Enforcement, businesses, faith based, community-based leaders, and dedicated citizens are all major stakeholders in public safety. • Business Watch • Partner's In Crisis • PA 416 Traffic Deputies • 911 Advisory Board • CATA Bus Station • Capital City Airport Annual Review • Community Summit Solutions Committee • Lansing Concerned Citizens Committee • School Watch Program • What Works for Cities • Black Lives Matter POLICE 12022 ANNUAL REPORT • President's Task for 21st Century Policing • Council on Law Enforcement and Reinvention • Michigan-Citizen Emergency Response Coordinating Council SPECIAL TACTICS AND RESCUE (S.T.A.R.T.) • 48 Training Days • 12 Training Instructional Events teaching Active Violent Incident Response to Civilians, approximately 445 civilians were present • 3 Training Days for Team Tryouts • 6 START Displays PATROL DIVISION The Lansing Police Department continues to serve the citizens of Lansing and this community every day. LPD responded to over 75,000 calls for service and generated over 12,000 case reports. With the help of the Special Events and Traffic Unit, the division has concentrated traffic enforcement throughout the city, enforcing those areas that were of most concern to citizens and through statistical data. Officers have added new technology to help support our training effort through a system called LEFTA. This advanced system will continue to move this agency forward in the Field Training Officer Programs, Performance Evaluations and to help better track officers training. 84 employees are certified in Crisis Intervention to include de- escalation. The department added 10 employees to this roster in 2022 and are anticipating several more to be trained in early 2023. This year, the Patrol Division welcomed the newest member of the K-9 Unit, Ofc. AJ Pellegrino and K-9 Jett. Jett is a one-year-old Belgian Malinois from Slovakia. He and Ofc. Pellegrino will serve as the newest patrol/narcotics detection team in the unit. They are certified through the National Association of Professional Canine Handlers. This team will be up and running and at its peak replacing the department's most veteran team comprised of Officer Brian Rendon and K-9 Mac when they retire in early 2023. SOCIAL WORKER UNIT The Lansing Police Department has expanded its number of full-time social workers from one to three. To date, the social work unit has made over 3000 contacts between citizens and providers and have received over 600 referrals for assistance. The social workers continue to make a positive impact on the citizens of this community and assist the agency by helping individuals in crisis. POLICE REPORT LCAT The Lansing Police Department was awarded money through the FY22 Byrne Discretionary Grant award for a Lansing Crisis Assessment Team program. This program will pair a social worker and a Lansing police officer together to respond to calls for individuals in crisis. LPD is working on the creation of that program and anticipates being able to begin the program in 2023. ONE MIND CAMPAIGN The Lansing Police Department completed a pledge to improve their response to those with a mental health condition in our community. This mental health first aid not only assists the community, but also supports the agency and its employees. The pledge is part of an initiative called the "One Mind Campaign," which was started by the International Association of Chiefs of Police (IACP), a professional association for law enforcement that provides training, technical assistance and recruitment services. AXON RMS PROJECT The Lansing Police Department is working with AXON to build and customize a Records Management System. This project is at the beginning stage and expected to take some time. Axon representatives are working together with an LPD project manager to review current records management practices so that improvements in efficiency and standardization can be accomplished. TRAINING, EDUCATION AND INFORMATION The LPD participates, provides and sponsors many trainings and educational programs. These training areas and educational programs include officer skills and development, supervisory development, conflict resolution, diversity appreciation, computer skills, hiring and promotional policies, as well as customer service. Department employees attended approximately 38,000 hours of training in 2022. • START Entry Day • New Hire Onboarding • START • START Perimeter & Marksmen • K-9 Training Day • START-Marksman • De-escalation, Intervention & Force Mitigation POLICE 12022 ANNUAL REPORT • Al Regional Training • Inspiring Employee Motivation • J12) MAHN - Negotiator Conference • IA Investigations • Negotiator Training • Annual Training Lecture • Ice Rescue Course • Leading Without Rank • TASER RECERT • PIO and Community Engagement • Command Level 1 Training • Advanced Origin & Cause Testimony • FLETC Use of Force Instructor • DIVE Training Day • Strategies to Build Rapport • Red Dot Pistol Course • UAS Pilot Training • Homicide Investigation - 5 Day • MACP Conference • Core Emergency Management Knowledge Requirements • Clean Slate/Set Asides • Courtroom Testimony Techniques • LEIN Basic School • Honor and Benefits Training • Defensive Tactics Training Day • START Supervisor Development • Sabre OC Spray Instructor • START Explosives Training • Al Training Day • Taser "New Operator" Certification • Radar/Laser Training • Post Critical Incident Seminar • Incident Response to Terrorist Bombing • Mental Health First Aid • Compelled Statements: Need for Employee Representation • FTO/Recruit Training Day • Police Sniper Tripod Utilization Course • Grant Writing Workshop • Body Language for Law Enforcement POLICE 12022 ANNUAL REPORT • Recruiting and retaining the next generation • FBI National Academy • Advanced Police Motorcycle Training • Technical Traffic Crash Investigation • Tripwire 2-Day Explosives Detection Course • Basic Level Spreadsheeting Skills • Detention Annual Training • Workflow and Tech. considerations 3 • The Reid Technique • Eliminating Risk and Liability in Records • GREAT Families • Honor Guard Training • Surveillance School • Call Record Analysis • Sex Trafficking Investigation for LE • Explorer State Competition • Mechanical & Ballistic Breaching Instructor Class • Traffic Crash Reconstruction • PPCT Defensive Tactics Instructor • Michigan Crisis Intervention Team Conference • PPCT - Defensive Tactics Instructor-Recertification • Hostage Negotiation Phase III • Great Lakes Homeland Security Conference • Managing Police Training: Designing Training Programs • Dive Rescue I Training • MGIA National Gang Conference • Forensic Interviewing the Next Step • CIT Training • Krav Maga - Force Training • K9 Instructor Training • TAC LEIN School • Digital Crime Scene Photography • CIT Scenario Day • Exploring the Sexual Offender & Physical Abuser • ALERRT Level II Instructor Course • LE Response to Missing Persons POLICE 12022 ANNUAL REPORT • REID Technique for Human Trafficking Investigations • Human Trafficking • Cellular Records Mapping • TASER Instructor • Hostage Negotiation/Crisis Intervention Level 1 • FTO School • Child Injury and Child Death Investigation • FTO Training Day • MLEYAC Explorer Academy • Datamaster - MSP • Outlaw Motorcycle Gang Training • The Cognitive Interview for Criminal Investigations • Open Water Certification • High Risk Unified Commander • Bloodstain Pattern Analysis • Traumas of Law Enforcement • Bicycle Training • LE Response to Suicidal Subjects • Leadership in Records • LSI SCAN Basic & Advanced • Gang Conference • S.T.O.P.S. • G.R.E.A.T Officer Training - Certification • Detecting Deception • Indiana Association of Hostage Crisis Negotiators conference • Procurement & Project Management • REID Interview & Interrogation • Detention DT Training • Light Salvage Recovery • Bolt Action Sniper Rifle Armorer Course • Annual Training Range/DT Day • Basic Investigator School • HITS K9 Conference • Regional Full Scale AVI Training • CONVERGE Symposium • IACA Training Conference • First Line Supervisor • Open-Source Intelligence POLICE 12022 ANNUAL REPORT • Microsoft Excel-Beginner • Social Media Methods • CIT International Conference • Honor Guard School • New Sergeant Orientation • Child Death/Homicide Investigations • Less-Lethal Training • Courtroom Testimony for Forensic Science • K9 COP Conference • Crash Reconstruction from Video Evidence • Evidence Technician School • PIO Training • Advanced Issues in Forensic Interviewing • Emergency Medical Responder • IAPRO 2-day Symposium • Glock Armorer Course • Advanced Police K9 Hard Surface Tracking • G.R.E.A.T. Training • 27th Annual Advanced Homicide Investigation Conference • Undercover Techniques and Survival for Narcotic Officers • Core Law Enforcement Day • Force Science Certification • Crime Scene to the Courtroom • CSI Tech School • SRMS Conference • Rental Communities Crime Prevention • STOPS Training • Accreditation Manager Training • NAPCH Alpena Seminar • FBI Advanced Observer-Sniper Course • Sig Sauer M4 Armorer Certification • RDS Handgun Instructor Course • Winning Mind Training • K9 New Dog Training • Leadership in Police Organizations • AVI Training • Management of Evidence and Recovered Property • TAC for Law Enforcement Training POLICE 12022 ANNUAL REPORT • Off-Duty MJ use by Officers - Legal Liability • Michigan Association of Hostage Negotiators • First Responder Computer Investigations • IACP CONFERENCE • DT Training Day • Tactical Medical for First Responders • DRONE Pilot Interviews • MICR Training • SKIDDS/CATS • Mentor Training • Gracie Survival Tactics for Law Enforcement • National Association of Public Safety Social Workers Annual Conference • Surviving Verbal Conflict • Officer Wellness: Peer Support Programs • Police Motorcycle Instructor Training • 2022 SEHIA Conference • ATAP Virtual Threat Assessment Conference • Responding to Transnational Elder Fraud • ARIDE Training • MCOLES Instructor • FBI-LEEDA Supervisor Leadership • The Gun Game - Street Cop Training 2022 Training Unit Special Events Conducted • LPD Explorers Self-Defense Seminar • Citizen's Police Academy - Use of Force Lecture • Citizen's Police Academy Scenario Day Range • 90 Training Days for LPD Course of Fire/Training • 18 Training Days for LCC Firearms Academy, 54 students trained • 24 Training events for hosting outside agency training • 2 Training days for retired LEOSA Qualifications, approximately 121 retired officers attended the four-hour block of instruction and qualifications POLICE 12022 ANNUAL REPORT ADMINISTRATIVE SERVICES DIVISION The Administrative Services Division includes the Property and Supply Unit, Detention Unit, Budget and Payroll Unit, Emergency Equipment Maintenance Unit (EEMU) and the Capital Area Response Effort (CARE) Team. Policy and procedure also fall under this division. Accreditation Process LPD has completed 19% of polices updated and proof gathering for the Michigan Association of Chief of Police (MACP) accreditation process. Multiple other policy updates are nearing completion. The process continues to be very time consuming, but progress is being made. In September, LPD assigned a Lieutenant to work on accreditation full-time to help with accelerating the self-assessment process. Property & Supply Unit The Property & Supply Unit (PSU) is responsible for issuing and ordering necessary and requesting uniforms and equipment for the department's sworn and non-sworn members. PSU also collects, stores and reviews all of the case-related evidence collected by officers, detectives and crime scene technicians. • PSU had no budget increase by bidding out purchases for fiscal efficiency • PSU completely rebuild two gun runs and added high density shelfing for efficiency • PSU created a new labeling and identification system to assist with disposition efforts • PSU worked with the Detective Bureau to increase evidence dispositions and to make the process more efficient • PSU created a cooperative protocol with the City Treasury for managing evidence money Detention & Court Services Unit The Detention & Court Services Unit is authorized for (16) detention officers, (3) Court Officers and is supervised by (5) Detention Sergeants. Three of the detention officers hold the title of Lead Detention Officer (LDO) and carry additional reporting and auditing responsibilities. The LPD Detention is an integral part of the 54-A District system. Together with the court administrative offices, defendants are detained prior to and after their court proceedings • Detention hired (4) new Detention Officers • Detention conducted the first Lead Detention Officer (LDO) promotional process in several years.(1) female LDO was promoted from that process • (2) Detention Officers received Medical First Responder Training and were MFR certified POLICE 12022 ANNUAL REPORT1134 • In December, Court Services created a new calendar-based writ notification system to assist the Patrol Division with projecting staffing needs to facilitate writ transports. • Multiple Detention procedure updates are near being finalized as part of the MACP accreditation process. • LPD has purchased a new state of the art restraint chair for Detention called the "Supplemental Prisoner Adjustable Restraint Device" (SPARMU). LPD is the first in Michigan to have this new advanced equipment. Budget and Payroll Unit The Budget and Payroll Unit is tasked with coordinating, assisting and reporting on the budget authorized for the Lansing Police Department. • LPD hired new payroll technician to fill the (1) vacant position • In November, LPD's new payroll technical completed an Excel training course through Lansing Community College. The course will help improve the technician's efficiency, increased knowledge of how to optimize Excel to complete job task and improve their confidence and skills related to the position. Emergency Equipment Maintenance Unit The Emergency Equipment Maintenance Unit is responsible for the installation and maintenance of all FCC radio communication systems, including vehicle/ building video recording access equipment. • Purchased upgraded radar equipment that is as fast as the outdated equipment with minor cost increase Gang Resistance Education and Training Team The Lansing Police Gang Resistance Education and Training (G.R.E.A.T.) Team works collaboratively with LPD's Community Services Unit, the Lansing School District (LSD) and other community stakeholders to increase the level of trust between the police and the community's youth. The G.R.E.A.T. Team's goal is to instill youth with necessary social skills that will enhance their ability to resist gang membership and promote high moral and civic standards. POLICE 12022 ANNUAL REPORT • In April, the G.R.E.A.T. Team relaunched the 6-week life-skills curriculum at Pattengill School teaching just under (100) LSD 5th grade students. This was the first time since COVID emerged that they were able to provide the program to students due to the pandemic. In October, the G.R.E.A.T. Team added Dwight Rich to the list of schools to receive the program. At the beginning of December (100) 5th grade students graduated from Dwight Rich's G.R.E.A.T. Program. Plans to expand delivery of G.R.E.A.T. to other schools are underway. (4) additional schools have been identified to be offered the G.R.E.A.T. program during the winter semester of the 2022-2023 school year. LPD's intention is deliver G.R.E.A.T. at a total of (6) LSD schools annually moving forward at no cost. • In the spring of 2022 (April — May), the G.R.E.A.T Team and LPD CSU Officers delivered a G.R.E.A.T Family Strengthening Program in collaboration with LPD Chaplain Damon Milton at the South Side Community Coalition with the assistance of their staff. Three families graduated from that program and delivered to youth, their parents and relatives as group in the evening once a week (3 hours w/a meal) over the course of 3 weeks. • From June 22 — 23, the G.R.E.A.T. Team facilitated the 2nd Annual G.R.E.A.T. Teen Leadership Institute for students in the Peckham "Ready to Achieve Mentoring Program" (RAMP) in collaboration with Lansing Community College (LCC), Ingham County 30th District Circuit Court Family Division, City of Lansing Parks & Recreation Department and the Meijer Distribution Center in Delta Township. The program is designed to expose participants to various vocational and other types of work environments and skills trades education laboratories stimulate and identify career interest. This program focused on Leadership development and aware by incorporating relatable topics and activities from the G.R.E.A.T. Program. Additionally, students coached on preparedness for hiring processes and set up with interview for actual employment positions with companies after the closeout of their G.R.E.A.T. interaction. 11 participants completed the institute, which has been very well received by the participants. Statistics from the 2022 G.R.E.A.T. Leadership Institute: • Average of 90% attendance for Summer Young Professionals programming through August • 100% of students participated in a work experience within 1 month of the Leadership Institute • 88% maintained job-placement employment for at least 90 days POLICE 12022 ANNUAL REPORT • 100% students completed ONET vocational interest assessments • 100% students graduated or are still currently enrolled in school • 75% of students have earned at least 1 industry recognized credential • 50% of students have earned 2 or more industry recognized credentials • 100% participated in work-readiness programming and soft skill training • 100% students engaged in a community give-back • In June, the G.R.E.A.T Team conducted (3) Youth Athlete Interaction Mentoring Sessions; 1) Todd Matin Youth Leadership — Tennis Camp, 2) LPD "PAL" Football in the City - Football Camp, and 3) LPD "PAL" Football in the City - Cheer Camp. • In August, G.R.E.A.T. members served as discussion facilitators for peer-to-peer discussion sessions at the Dream Warriors - Day of Empowerment youth mentoring event serving males ages 12 -18. The event was hosted by the Bread House Church and designed to help young men create and sustain a positive sense of purpose and vision for their lives. • Also in August, LPD hosted a five-day National G.R.E.A.T Instructor Certification Training at the Radisson Hotel in Downtown Lansing. The event was attended by approximately 50 participants from law enforcement agencies from all over the county, including Michigan, Ohio, California, New Jersey, Tennessee, Virginia, and even officers from the Turks and Caicos Islands. LPD sent (10) officers to this event to be certified as new instructors. The hosting of the event was part of strategy developed to efficiently add a group of new members to LPD's G.R.E.A.T. Team and provide a cost-effective opportunity for other law enforcement agencies in the region to send their officers to be certified in G.R.E.A.T. The event helped LPD address a reduction in G.R.E.A.T. team members related to staffing attrition and stalled opportunity to replaced team members because G.R.E.A.T. Training had been suspended because the pandemic before starting back up in July 2022. LPD's hosting of the training was made possible through partnership with the Raddison Hotel and Meijer Distribution Center in Delta Township. Michigan Attorney General Dana served as the keynote speaker for training graduation. • In November, the Capital Area Transit Authority (CATA) launched a three-year human trafficking prevention and community awareness campaign called, "See Say," in collaboration with LPD and the U.S. Department of Homeland Security "Blue Campaign." The initiative was funded through a $115,000 grant awarded to CATA by the U.S. Department of Transportation. LPD is an in-kind contributor for the initiative providing consulting services and human trafficking prevention programing to youth in the Lansing School District by the G.R.E.A.T. Team. POLICE REPORT STAFF SERVICES DIVISION Central Records Central Records personnel is comprised of the Central Records Supervisor, Angelica Basic, five full-time Freedom of Information Act (FOIA) Analysts and four Police Cadets. Central Records personnel processes police reports, accident reports, uniform citations, Freedom of Information requests, conduct background checks, notary services and process ride-a-long applications. In 2021, FOIA Analysts began to utilize a software program called "GOVOA." This has made the analysts' job more effective and efficient in 2022 and has saved on printing costs, expedited processing time and increased overall efficiency. Additional services performed in Central Records are fingerprinting for backgrounds and processing of purchase permits and registrations for firearms. Staff Services also includes a Data System Administrator and Fingerprint Technician. The Data System Administrator maintains and manages various critical core systems within LPD including the records management system. The Fingerprint Technician examines, analyzes and compares fingerprint evidence for criminal investigations. Their expertise is critical to Lansing Police Department investigations. Recruiting and Hiring Staff Services Sergeant Mandi Beasinger supervises the police cadets with additional responsibilities including the LPD coordinator with the Mid Michigan Police Academy, scheduling of the New Hire Orientation and Reception, and the annual Awards Ceremony. The recruiting team, led by Capt. Matthew Kreft, attended over 40 events throughout the year. Capt. Kreft also tracks special assignments in the department, compiles the vacation roster and organizes the shift selections. The Staff Services Captain and Sergeant also produce MCOLES reports, supervise and assign the Internship Program, promotional process, department assignment transfers, ride-along and the yearly awards program. The command staff of the Staff Service Division work closely with the City of Lansing Human Resources department in the application process, hiring and on-boarding of new Police Department Employees. In 2022, the LPD Awards Program was held in person at the Lansing Center, after being presented virtually for several years due to COVID. Over 80 awards were given out at this year's ceremony. In 2022, the Lansing Police Department worked in collaboration with the City of Lansing Human Resources Department in conducting several hiring selection processes. LPD restructured a presentation for trained recruiters, created new material for Detention Unit recruiting, upgraded flyers and pamphlets for police recruit and police officer positions and created a new recruiting email address. POLICE 12022 ANNUAL REPORT The Staff Services Sergeant provides recruiter embedded responsibilities and is responsible for day-to-day operations. The LPD has been brought back the Ride-Along program to full speed to build community relations and keep interested applicants engaged. In 2022, the LPD had over 150 ride-alongs with officers on all shifts. In total, the City of Lansing hired seventeen (17) police officers, nine (9) recruits were sponsored to the Mid-Michigan Police Academy (January- May 2022), three (3) recruits were sponsored for the Mid-Michigan Police Academy (August- December 2022), two (2) cadets, twenty- one (21) interns, three (3) detention officers, three (3) social workers and four (4) civilian personnel. The Recruiting Team attended the following recruiting events throughout the year: • Mid-Michigan Police Academy • Olivet College Employer's Fair • MDOC Zoom Recruitment • MSU Diversity Career Fair • MSU CJ Zoom Event • MSU CriminalJustice Career Fair • Ferris CriminalJustice Fair • Baker College Recruiting • MSU Student Internship Zoom • Wayne State Sponsorship Zoom • MSU Student Internship Zoom • Grand Valley Career Fair • Macomb County Police Academy • Oaklands County Police Academy • Chippewa Valley Online CJ Fair • LCC Women in Trades and Public Service Careers • Reverse Job Shadow Everett HS • Ferris State CJ Fair • Ferris State Police Academy • Mid-Michigan Academy • MYCA Academy • Wayne State CJ Fair Virtual • Ferris State CJ Classes • Hispanic/Latino Commission Graduation • Michigan Works/DHHA Recruiting • Wainwright Community Engagement • Colonial Townhomes Community Engagement • Eastside Neighborhoods Summer Fest POLICE REPORT • MSU All Careers and Internship Fair • Kalamazoo Valley CC Criminal Justice Fair • Oakland Community College Police Academy • Clinton County RESA • Ed Thomas LCC CJ Class • Macomb CC Police Academy • Fort Custer National Guard • Ferris Career and Internship Fair • Prf. White's CJ Class • Ferris State CJ Fair • Ferris State Police Academy • Mid-Michigan Police Academy Graduation POLICE 12022 ANNUAL REPORT40 PUBLIC SERVICE ANDY KILPATRICK, DIRECTOR ADMINISTRATION Business The Business Unit is responsible for department-wide budget coordination and technology oversight and planning, designing traffic control plans for special events, coordinating special event traffic with LPD and setting up traffic control with Operations & Maintenance. The division also includes accounts payable and receivable functions, as well as departmental administrative support and budget coordination. Staff members have been cross-trained to provide a high level of service and respond to a wide range of challenges. Internships This year, the Public Service Department took on two department records management interns and two sustainability interns. Additionally, they oversaw a graduate student cohort group from the University of Michigan. Between all of these groups of students, the following was accomplished: The records management interns visited Hazel Park/Property Management three times to retrieve old files, aerials, blueprints, department documents, etc. The scholar students and interns assisted engineers with consolidating and organizing existing department documents. The interns visited and picked up trash and debris at Crego, Moores and Frances Parks. One of the records management interns completed the scanning of 1916-1924 Council Proceeding volumes as part of a partnership project between Public Service, City Clerk and Capital Area District Library (CADL). The scholar students participated in digitizing records, the AARP grant event and preparation and executed tasks given to them by the Program Specialist for the commercial recycling plan such as asset mapping and marketing materials. A scholar visited and picked up trash and debris near Comstock Park. The Sustainability Action Plan (SAP) was published for public comment with the help of the Special Projects division and the Sustainability team. The FOG (Fats, Oils and Greases) team created a prototype to address the lack of maintenance of the grease traps to promote sustainability and public health and safety. Additionally, one student returned to the department and is doing an independent study. The department hosted the University of Michigan Information Science Graduate Student Team in City Hall to learn about the city's record keeping procedures alongside CADL. REPORTPUBLIC SERVICE 12022 ANNUAL One of the records management interns completed the scanning of 1916-1924 Council Proceeding volumes as part of a partnership project between Public Service, City Clerk and CAD L. Grants The Public Service Department was awarded three grants in 2022: The first grant awarded was the AARP Community Challenge Grant, which aims to fund projects that can help communities become more livable for people of all ages. The Lansing Public Service Department was one of 260 recipients out of 3,200 applicants. The grant was written for $6,516 for the installation of bike racks and the painting of crosswalks in the Sycamore Park neighborhood. The second grant awarded was the Community Spark Grant from the League of American Bicyclists, which aims to serve communities facing racial/ethnic and socioeconomic disparities, as well as address gaps in resources to make bicycling a more feasible option for the community. Lansing was selected as one of 11 recipients out of 89 applicants and was awarded $1,500 to purchase and install a bike repair station near Webster Farms. The third and final grant that was awarded to the Lansing Public service Department was the Community Change Grant funded by the America Walks Foundation. The grant was written for the amount of $1,500 and will help facilitate the 'Walking Wednesdays' community engagement program in 2023 in the Westside Neighborhood. INTERNAL SERVICES Cemeteries Cemeteries and burial practices in 2022 returned cautiously to pre-COVID distances. Burials are detail oriented and all religious and cultural denominations are accommodated within the three cemeteries. Supervision staff must be aware of burial practices for each situation. Working well with Funeral Directors, vault companies, families and the cemetery administrative specialist is imperative. Currently, cemetery staff consists of two full-time employees and one seasonal. These two employees worked together to assist and maintain 193 acres of cemetery, including Mt. Hope Cemetery, Evergreen and North Cemeteries. Staff ensured that cemetery grounds were upkept by removing any dead animals, trying to keep menacing animals away such as groundhogs and removing any materials that were dumped on the properties. REPORTPUBLIC SERVICE 12022 ANNUAL This year, there were: • 218 burials • 3 disinterment removals to other cemeteries • 130 marker cuts • 7 monument cuts • 12 Columbarium nameplate plaque mounts A significant project that was completed in 2022 was the installation of propane hoods to thaw burial locations. Another project that will aid cemetery staff was the 1 construction of permanent wooden burials boxes for loose sand/dirt in certain locations. The Little Arlington Veterans Memorial has received extra attention from the Veteran's Memorial Project. American Flags were placed at each grave in October and the photos were impressive. Four concrete urns were placed and planted I' with Chrysanthemums. Little Arlington in Evergreen Cemetery hosted an in-person Memorial Day Ceremony in 2022. Cemetery staff worked hard to ensure the cemeteries were in pristine shape. FOLHC (The Friends of Lansing's Historic Cemeteries) continued fundraising through their Facebook page and r� events resumed. A very successful Tombstone Cleaning Workshop was arranged by FOLCH. Attendance was over 60 individuals with chairs set out in the shade of the outer edge of the Mt Hope Cemetery Basin. Pools Hunter Pool was open for the entire season in 2022. Grounds crews had many setbacks at Hunter Pool, but quick action allowed for the pool to remain open. This year the old — -' pool liner was removed and a new one is planned for r - installation next spring, prior to the 2023 season. • 1143 Athletic Fields Baseball and Adult Softball leagues started again this year. Ben Davis, Gier and Kircher Parks saw the most action. Play has also started up again at Elm, Quentin, Ranney, Marshal and Sycamore Parks. The working relationship between the City and LCC is very important as they have done major improvements to the field as part of the tradeoff. Mowing, Snow Maintenance and Trash Removal The department oversees all cemetery, park, right-of-way and FEMA lot mowing. Virtually, all moving in 2022 was done by two contract crews. Parks were mowed approximately 27 to 30 times each, and right-of-ways were mowed bi-weekly or bi-monthly, depending on their growth. Dead ends were also maintained; however, areas change each year in a rotation throughout the city. Mowing is performed late in the season to mulch leaves in areas that are mowed. In addition to mowing, herbicide application to playgrounds was completed by Forestry and Grounds certified pesticide applicators. Similarly, to mowing, the department is responsible for maintaining city-owned sidewalks, community centers, park facilities and the River Trail in regard to snow removal, ensuring that snow and ice does not build up. In order to combat the expansion of the Lansing River Trail, new equipment and staff members were added to the crew, allowing for an increased area of operation for snow removal. The department also removes trash from public facilities such as parks, community centers, and the River Trail. Crews service over 200 trash barrels on a weekly-basis and collect any illegal dumping in addition to their normal operations. Parks The department assists with the maintenance of City of Lansing parks by helping with special events that take place at various parks throughout the city, tending to playground equipment, maintaining picnic tables and bathrooms and keeping the grounds looking presentable. This year, significant highlights included the following: 'Concerts in the Park' made a return in 2022, which meant that crews were busy assisting the Parks and Recreation Department with the set-up, coordination of the "Showmobile" and management of these events. REPORTPUBLIC SERVICE 12022 ANNUAL 1144 Several pieces of old playground equipment were removed from Tammany, Riverfront, Oak, Walsh, Waldo and Comstock Parks and replaced with new, safer equipment. Over 170 picnic tables were maintained and moved around for special events that took place in the parks. Public bathrooms were cleaned and upkept with the support of the Lansing Police Department. Crews were tasked with maintaining the overgrown borders of the River Trail with their sickle bar attachment on their CAT Utility Terrain Vehicle. FLEET SERVICES Fleet Services is responsible for City vehicles, which includes equipment preventative maintenance and repair, purchase and disposal. This year, there were 1,029 total units including 505 "rolling stock" units (units capable of moving themselves down the road) and 524 pieces of "non-rolling" equipment. Comprised of 30 full-time positions, crews completed or are in the process of completing over 3,388 work orders with 7,637 job codes. Fleet has written 267 accident jobs. Unit accidents are any damage that requires a repair beyond the normal maintenance. Examples may be simple fender benders, vehicles that are backed into poles or trees, or vehicles involved in road accidents. During this period of time, Fleet had 180 units towed. Towing services include but are not Limited to a failure for a vehicle to start, winching services, transporting to a vendor for repairs and accidents. SANITARY SEWERISTORM WATER MAINTENANCE AND INSPECTION The objective of the sanitary sewer/storm water section is to maintain, clean, repair and inspect the city's sanitary and storm sewer systems and flood control devices. The section is comprised of a cleaning/inspection crew and an infrastructure repair crew. Responding to citizen concerns and performing preventative maintenance are our top priorities. Cleaning and inspecting are essential to keeping the system operational and in good working condition. Identifying and performing infrastructure repairs decreases the chances of surface and basement flooding. The focus is to protect and improve the environment while preserving the public health, welfare and safety of the residents of Lansing. Sewer maintenance is a year- round activity. In 2022, crews were able to clean: • 812 Catch Basins • 50 manholes SERVICEPUBLIC .O• In 2022, crews were able to repair: • 791 feet of sanitary sewer and storm pipe compared to 415 feet in 2021 • 84 manholes and catch basins compared to 134 in 2021 PROPERTY MANAGEMENT In 2022, Property Management staff completed over 460 work orders. Additionally, staff is currently overseeing implementation of approximately $17 million in building and facility improvements with Johnson Controls (JCI), which officially started in 2021. The project will primarily be paid for through energy and operational savings and supports the City of Lansing's sustainability initiative. Throughout the year, staff remained available 24/7 as they provide emergency response for facility issues such as building flooding, sewer backups, power outages, heating and cooling issues, vandalism repair and storm damage clean-up. Staff also provided support for a number of special events including facility planning and utility services Like power, lights, water, sewer and more. BRIDGES In 2022, numerous bridge inspections were performed to assess whether they are structurally sound, need repair, or need to be replaced. The studies will be finalized in early 2023. River Trail Bridges There were three River Trail bridges replaced, and repairs were made to several others in 2022 as follows: • Replacement of the bridge near Krueger's Landing • Replacement of the bridge between Crego Park and Clippert Street • Replacement of one span and rehabilitation of four additional spans along the bridge in Old Town • Deck repairs at bridges just West of Potter Park Zoo CONSTRUCTION PROJECTS In 2022, over 92 individual construction projects were completed; these involved street improvements, street preventative maintenance, water main and bridge rehabilitation, pedestrian safety improvements and storm sewer repairs. The projects improved over 28.5 miles of roadway repairs at a cost of approximately $45 million. One significant construction project that was performed in 2022 was: PUBLIC SERVICE 12022 ANNUAL REPORT 1146 Two-Way Street Conversion Capitol and Grand Avenues and Pine and Walnut Streets were converted from one-way traffic patterns to two-way traffic patterns from Ottawa Street to St. Joseph Street in 2022. Conceptual plans are underway for changes to Martin Luther King Jr. Boulevard at Ottawa Street and Allegan Street. The total budget for this project is $3.3 million and approximately $1.9 million of that was used to convert streets in 2022. The rest of the budget will be used for conversions and modifications in 2023. Preventative Road Maintenance Preventative road maintenance projects that were performed in 2022 included chip and fog seals, crush & shape and double chip seal and microsurfacing. These road treatments are more cost-effective ways of improving the condition of streets. All treatments involve crushed stone being laid on the roadway and coating it with an asphalt emulsion to seal the stones in place. • Total cost for both treatments: $1.1 million • Total miles of roadway treated: 15 miles Road Paving and Reconstruction Road paving and reconstruction includes the removal of the existing asphalt, reconstructing curb and gutters, sewer/manhole repairs and lane/roadway reconfigurations. • Total Project Cost: Approximately $11.9 million • Total miles of roadway constructed: approximately 6.5 miles Miscellaneous Projects Miscellaneous projects in 2022 included a Mildred drain repair, emergency sewer repairs and other maintenance projects for a total cost of less than $1 million. PERMITS The department's permits staff is responsible for oversight of public right-of-way, issuance of sewer and other permits, investigation of sidewalks, development and oversight of special event traffic control and other issues. Staff is cross-trained to provide a high level of service and respond to a wide range of issues. REPORTPUBLIC SERVICE 12022 ANNUAL This year, staff completed the following: • Issued 27 Soil Erosion and Sedimentation permits (totaling to 52 active permits) • Closed 19 permits in accordance with Michigan Department of Environment, Great Lakes and Energy requirements • Investigated 334 citizen-initiated sidewalk concerns • Responded to 395 snow and ice removal complaints • Issued violation notices and removed snow and ice from 48 properties • Issued 675 permits for right-of-way (ROW) construction activities • Issued 122 Special Transportation Permits • Permitted 426 sewer-related activities • Processed 7 claims • Licensed 58 drain layers and 7 sewer cleaners • Handled in-house oversight of some Consumers Energy projects • Oversite of number of MDOT assigned permits • Completed all aspects of traffic control for 38 special events that occupied the City's right- of-way SIDEWALKS There are over 600 miles of sidewalks in the city. The Transportation and Non-Motorized Group continues to work on the major street sidewalk gap closure program and on sidewalk repairs and upgrades. There are approximately over 59 miles of gaps on major streets in the city; eliminating these gaps would cost approximately over $16 million. The sidewalk repair program for 2022 continued to focus on eliminating reported trip hazards throughout the city. There were 2,010 sidewalk joints cut and 444 sections of sidewalk wedged with asphalt. To maintain a 50-year replacement cycle for sidewalks, 12 miles of sidewalk would need to be replaced annually at a cost of over $3 million. Over 100 sidewalk ramps were reconstructed to meet ADA standards. Snow and Ice Removal The department is also responsible for removing snow and ice from City-owned sidewalks, including sidewalks of City facilities. STREETS In 2022, the primary focus of the department's street crews included millage paving projects, continuation and expansion of poly mastic application, asphalt and concrete utility cut restoration (and related sewer repairs) and addressing damaged sidewalk complaints. PUBLIC SERVICE 12022 ANNUAL REPORT 1148 Paving Crews were able to complete approximately 0.83 miles of millage and paving this year. Local streets selected for millage paving in 2022 had 1'/z" of the existing road surface milled off, followed by 1'/z" — 2 '/z" layer of hot mix asphalt installed. - Millage paving of local streets consisted of 0&M street crews paving portions of Bristol Street, Valencia Boulevard, Devonshire Avenue and East Greenlawn Avenue. Poly Mastic Application Street crews applied poly mastic on South Washington Avenue doing preliminary road repairs prior to a 7th floor engineering project for a chip sealing on South Washington between Jolly Road and Miller Road. Poly mastic is a hot applied mastic sealant that has an aggregate in it that makes it load-bearing and skid resistant. It can be used to repair large open pavement joints too wide for crack sealing and distressed surface areas too small for paving. Concrete Repair The Operations and Maintenance concrete crew has been busy with concrete restoration of sidewalk, curbs and drive approaches resulting from sewer department repairs. Replacement of city sidewalk damaged by city trees has been suspended again this season due to lack of time and resources. Temporary asphalt wedging of trip hazards on city sidewalks hopefully can begin during the winter season as weather allows. Repair of sidewalk trip hazards remains reactive, with limited staff and funding unable to meet the demand. � s _�� . .� k ' ram, .'-�`x+'� •.F' �,� _ .Y� �"�; :.. ANNUALPUBLIC SERVICE 12022 REPORT 1149 Pothole Repair With the deteriorating condition of city streets, pothole repairs are taking up an ever- increasing percentage of the department's street crew's time. The line chart below shows the number of pothole complaints received throughout the 2022 season and shows for comparison how the number of complaints relates to the previous years. The City of Lansing received 1,793 pothole complaints for 2022, with over 1,240 tons of UPM cold patch material used to fill potholes. Regardless of the number of pothole complaints received we strive to fill potholes within 24 hours of notification, and calls received during business hours are often responded to within hours. We were able to meet our goal frequently, with the exception of winter events that extended over days, making it impossible to respond until the winter event was over. Lansing Connect is a popular way for Lansing residents to report potholes. Sixty percent of pothole complaints are now coming through the Lansing Connect app. ------------------------------ ------------------------------------- POTHOLE ACTIVITY LU 600 2019 500 2020 Cn —400 qQlcoox �2021 a a 300 �2022 LL , J 0 0- 200 ' m v 100 ; 0 --------------------------------------------------------------------------------- Street Sweeping and Leaf RemovaL Street sweeping this was successful yet again this year. We were able to completely sweep the residential, major and trunk line streets two times and a third time on major streets. This service is funded through Act 51 funds. Street sweeping metrics for 2022 include: • 6500+ cubic yards of debris removed from the roadways by street sweeping • 3065 cubic yards of leaves removed so far from roadways by leaf pushing REPORTPUBLIC SERVICE 12022 ANNUAL Gravel Road/Unimproved Roadway Maintenance A total of 63 gravel streets were maintained by staff. Crews were able to machine grade with staff six times this year, about 11 miles each time, with a few streets several more times due to poor maintenance in the past and drainage issues. Some of the maintenance issues cannot be repaired without a full road reconstruction. The application of dust control was performed by a contractor again this season with occasional complaints addressed by staff. Gravel streets were treated twice this year for dust control. This service is funded through Act 51. Plowing and Salting As of 2022, the department has 15 salt/underbody plow trucks and approximately 25 front plow trucks. Of the 25 front plow trucks, 3 new trucks were added within the past year. Crews dispersed over 7,000 tons of salt and salt/sand mix during the winter season. Additionally, crews placed and maintained over 35 salt/sand pails at school crossings and other potentially hazardous areas throughout the city. Any remaining road salt will be carried over and used in 2023. SURFACE MAINTENANCE The mission of surface maintenance is to maintain and improve the 'on the surface' infrastructure within the City of Lansing's right-of-ways. Guard Rail Maintenance Guard rails are repaired to improve driver safety and the all-around appearance of the city. In 2022, five major repairs were required. Sign Shop Surface operates the City-owned sign shop under the guidance of Traffic Design Specialist. Staff is responsible for creating, assembling, installing and removing signs throughout the city. Our staff has spent hundreds of hours making and installing all the new signs for the two-way conversion of the four downtown streets in 2022. This service is funded primarily with Act 51 funding. 2022 sign shop metrics include: SERVICEPUBLIC .O. • 111 Service requests • 685 Work orders generated • 447 Completed work orders • 47 Event barricading/traffic control and support • 24 Traffic control/barricading for interdepartmental support • 9 Emergency barricading and support for LPD/LFD • 7 Emergency barricading for BWL Right-of-Way Hazard Abatement Unfortunately, residential waste dumping continued to be an ongoing issue throughout the city of Lansing. In 2022, approximately 249 complaints were documented pertaining to dumped furniture, mattresses, trash, building debris, etc. Additionally, there were 87 deceased animals removed from the right-of-way. Other Operations Other operations that the department's surface maintenance crews are responsible for include: graffiti abatement, internal trash and recycling support, routine and emergency barricading and traffic control and special event support. Facility Operations Coordinating any maintenance of the Operations and Maintenance facility and buildings is also handled by surface maintenance section. Staff often works closely with Building Services for repairs and updates to the 0&M campus. Staff also strives to maintain proper inventories of routinely used materials stored at the facility such as road salt, sand, stone and gravel. ALLey Maintenance During 2022, 14 city blocks worth of alleys were cleared of overgrowth to free them from obstruction. BIKING AND WALKING The department is responsible for traffic operations in the city including installation and maintenance of traffic signs, traffic signals, pavement markings and some elements of pedestrian trails. Additionally, the department administers grants, provides design of traffic control for construction and special events, administers neighborhood study and traffic calming programs and oversees GIS and CAD functions. REPORTPUBLIC SERVICE 12022 ANNUAL Facilities In 2022, there were several designs prepared for pedestrian walkways. Designs were commenced for the following: • Corporate Research Park Pathway • Fenner Pathway • East Street Pathway • Ranney Park Pathway Connectors • Dunckel Road Pathway Traffic Signals and Pavement Markings An average of six to seven intersections in the city need to be modernized on a fiscal year basis. This year, the following activities were completed: • Grand River and High Street signal was removed. • Study for removal of Grand River Avenue and Willow Road signals completed. • 40 traffic signal permits were implemented for two-way conversion. • Signal design and ongoing installation for new signal at Michigan Avenue/Morgan Street/Cascade Avenue intersection. • Rapid Radio Flashing Beacon installed for Eastside Connector Pathway. Pine Street at Saginaw Street and Pine Street at Oakland Street modernized for Two-Way traffic. Took over oversight of signal maintenance for Michigan Department of Transportation's signals within Lansing's city limits. Pavement Marking Maintenance • Striped City of Lansing's longitudinal pavement markings throughout the city • Placed miscellaneous markings at 50 intersections As part of its traffic engineering work, the Transportation and Non-Motorized Group is responsible for the installation and maintenance of traffic and parking signs, as well as pavement markings on non-MDOT roadways in the city. During 2022, 1670 work orders were written for traffic sign installation, repair or replacement —including street name—warning, stop and other regulatory signs. REPORTPUBLIC SERVICE 12022 ANNUAL Due to the effects of snow plowing activities and winter weather, over 203 miles of Longitudinal pavement markings are repainted annually. In addition, miscellaneous markings (crosswalks, stop bars, railroad crossings, turn arrows, etc.) need to be replaced every three to five years. In 2022, markings at over 30 intersections were replaced. Engineering Studies, PLans and Construction There were eight traffic study reports completed and taken to the Public Service Board. There were 222 traffic counts completed at 77 locations. Traffic data and sidewalk condition information continued to be integrated into the CityWorks asset management software to be used as a tool for developing priorities for repairs of streets and sidewalks. There were approximately 20 locations that are being considered for traffic calming. Staff conducted 10 engineering reports and reviewed 19 site plans for property development during 2022. Trail projects completed included (excluding the River Trail bridges mentioned earlier in report): • Completed Wall repair and soil stabilization at Mt Hope Cemetery • Pedway restoration along Grand Avenue • Trail paving and bridge stabilization FORESTRY This year, staff accomplished the following: • Completed 2,081 works orders in 2022; 42% more than in 2021 (1,467). Work orders included tree removal, brush pick-up, pruning, broken branches, clearance trims, construction inspection, copper sulfate delivery, planting, woodchip deliveries, stump/root removal, y r= and pest control. • Between streets and parks, a total of 926 trees were removed in 2022, primarily due to being safety hazards. A total of 429 trees or 46% more trees were removed in 2022 than in 2021. • Several trees, including 72 trees and shrubs at Evergreen and Mt. Hope Cemeteries, were planted. • 1080 trees were trimmed; of those, 773 were completely pruned and 307 were pruned for clearance purposes. • Helped trim, repair broken limbs, fill in bare areas and balance the State of Michigan's Capitol Christmas Tree, as they do every year. REPORTPUBLIC SERVICE 12022 ANNUAL RECYCLING • Almost 5,001 tons of recycling were collected and processed in 2022 (January-October). • Grant funds were utilized to conduct a recycling contamination reduction program — Funds were utilized to hire a team of contracted employees to walk in front of recycling trucks, Looking in carts and leaving an informational tag when contamination is found. Tagging crews worked for two months, in an effort to reach as many residents as possible. Funds were also used to conduct an audit before tagging started, as well as an audit once the tagging period ended. Results from this study: material quality improved after the tagging period, there was a 63% participation rate for recycling service, and plastic bags/wrap are still the number one contaminant. • Lansing's commercial recycling program offers businesses a convenient and affordable recycling service. Participants receive a 96-gallon cart and weekly recycling pick up for $55 per quarter, with a second cart available at a discounted rate. Over 158 small to medium- sized area businesses participated in the program this year. SEWERS (CSO AND STORMWATER) Lansing's Wet Weather Control Program (WWCP) governs operation, maintenance and rehabilitation of all facilities associated with the City's wastewater systems including the sewerage collection system and the Lansing Wastewater Treatment Plant. In addition, the WWCP includes all activities associated with operation, maintenance and rehabilitation of the City's storm sewer system. Some large City-implemented programs fall under the overall umbrella of the WWCP including the City's: • Long-term Combined Sewer Overflow (CSO) Control Program • Sanitary Sewer Overflow (SSO) Control Program • Municipal Separate Storm Sewer System (MS4) Program SERVICEPUBLIC .O. In general, primary WWCP-related activities are those directed toward achieving compliance with the Administrative Consent Order (ACO) with the State of Michigan Dept. of Environment, Great Lakes and Energy (EGLE) for abatement of the City's raw sewage discharges (i.e., both CSOs and SSOs). To comply with the required abatement schedule, sewer separation construction will be implemented annually in various sections of the City's combined sewer service area until completion of the City's Long-term CSO Control Program (sometime after 2032). There were two projects with construction activities during the 2022 season that were implemented to achieve ACO requirements: • CSO 034D Project • Siphon No. 12 and North Grand River Interceptor Replacement and Rehabilitation Project The CSO 034D Project is a 'standard' City of Lansing CSO control/sewer separation project where the facilities constructed include new sanitary sewer, new watermain, new concrete curb & gutter, newly reconstructed roadway with new asphalt pavement, new concrete driveway approaches and new American Disabilities Act (ADA) concrete pedestrian sidewalk ramps. In addition, the project includes rehabilitation of (i.e., replacement of some) public sidewalk and rehabilitation of the existing combined sewer to become the dedicated storm sewer on the roadway. Based on the size of the project area, the work will also encompass the 2023 season. The Siphon 12 and North Grand River Interceptor Project is being constructed in order to increase the capacity of the local sewage collection system for transmission of the sewage flow peaks that occur during wet weather. Specifically, the project will result in the addition of a fourth sanitary sewer siphon barrel/pipe under the Grand River from Moores Park to the BWL Eckert Station and it will result in replacement of the downstream 36" diameter North Grand River Sanitary Interceptor Sewer with a 48" diameter sewer. In addition, the project includes some sewer improvements in and around the Scott Park Pump Station. Of note, the work associated with this project is on park property, BWL property and GM LGR Plant property with minimal work in the public right-of-way, which is in contrast to the typical public sewer projects with substantial work in public right-of-way. This project was expected to be completed by end of calendar year 2022, but unforeseen underground conditions have delayed completion (expected completion is now anticipated by March 31, 2023). REPORTPUBLIC SERVICE 12022 ANNUAL 1156 Based on the ACO, annual CSO project work is required through 2032. Consequently, the City will receive bids in January of 2023 for two new sewer separation projects that will commence construction in April of 2023. The two projects are: the CSO 015 South Project and the CSO 034E Project. Of note, completion of the sewer separation work for these two projects will result in the major achievement of abandonment and elimination of two of the city's largest 'CSO Regulators,' which are the sewer structures that allow for overflow of raw sewage to local waterways during rain events. SUSTAINABILITY & EDUCATION CART uses a variety of approaches to increase recycling awareness and promote programs and services. Some of the methods are listed below: • CART's primary publication, the Greensheet newsletter is inserted into "Lansing Living", the City magazine. This is directly mailed to Lansing residents three times each year. The newsletter includes a recycling guide, a collection schedule, information about special events and activities and other recycling related news. Lansing Living has gone digital since the start of the COVID-19 pandemic. Plans to mail a shorter, recycling focused newsletter to convey the new guidelines to residents is planned for late December. • CART uses social media and the website to highlight holiday delays, recycling issues and provide targeted messaging about matters such as reducing contamination. • Use of the Recycle Coach app provides residents who sign up with a convenient way to get collection day reminders and other information. SustainabiLity Initiatives A number of accomplishments have been achieved in 2022 in the City's pursuit to mitigate the impacts of climate change and create a resilient and sustainability community. These include: • Working with industry leaders and looking to the latest climate science, we set our carbon neutrality goals — 59% reduction in emissions by 2030 and full carbon neutrality by 2050. • In September, the City released the draft SustainabiLity Action Plan. This was followed by a number of public forums, internal presentations and a survey to allow citizens and other stakeholders to review the plan and provide feedback. • City Council passed Resolution #2022-159, a resolution to commit to climate protection and environmental justice. REPORTPUBLIC SERVICE 12022 ANNUAL • An urban tree canopy assessment was completed in late summer/early Fall. Grant funds were utilized to conduct this valuable assessment that provided a comprehensive report identifying priority tree planting locations. Lansing's current canopy is 31%. It is a priority to have this increase and to use the information in the report to help inform tree planting and forestry related goals. • Grant funds were utilized to conducted a recycling contamination reduction program — Funds were utilized to hire a team of contracted employees to walk in front of recycling trucks, looking in carts and leaving an informational tag when contamination is found. Tagging crews worked for two months, in an effort to reach as many residents as possible. Funds were also used to conduct an audit before tagging started, as well as an audit once the tagging period ended. Preliminary results show that material quality improved. • Grant funds were also secured that will allow the City to build a new, comprehensive recycling drop off center at the Operations and Maintenance Division. Site prep will begin in late 2022. • Additionally, there was collaboration with community partners to conduct gardening related workshops, prioritize EV charging infrastructure and assess sites for potential solar installations. • The City completed its first greenhouse gas inventory that covered all City facilities. A full City/community greenhouse gas inventory was also done. The full city inventory demonstrated that Commercial, residential and industrial energy, as well as transportation related emissions are the top contributing sectors to overall emissions. TRASH • The City's blue trash cart service continued to provide weekly refuse collection to approximately 36% of single-family households in Lansing. • The department also continued to provide the bi-weekly 32-gallon trash service, also known as every other week service. The rate for this service is half of the quarterly rate for the standard weekly service. This service has become popular with those that generate minimal trash but still need curbside service. It is both environmentally and economically beneficial for the resident and the City. The program was created when the bag service was discontinued in 2020. • A discounted rate for trash cart service is also available for households with qualifying income. • Over 22,462 cubic yards of refuse was collected from Lansing residents by CART in 2022 (January-October). • There were approximately 1,084 bulky items picked up, this includes the collection of furniture, appliances and other large items (January-November). REPORTPUBLIC SERVICE 12022 ANNUAL 1158 • Bulk numbers doubled this year as compared to last year when bulk service was suspended for six months due to the COVID-19 pandemic. • The cost for additional bulk items at the same stop/same day decreased. The first item is $33.00, additional items are $16.50 each. This more reasonable rate for residents helps to reduce illegal dumping. WASTEWATER In 2022, the Wastewater Treatment Plant accepted a total of 4.35 billion gallons of raw sewage and successfully processed it into clean water, which was discharged into the Grand River. The highest daily flow occurred on March 23, 2022, when the plant received 37.80 million gallons of raw sewage. The plant did not release any partially treated waste to the Grand River in 2022. The treatment process generated over 853 dry tons of residual solids, which were disposed of using popular green solutions. Wasted sludge was converted to biosolids by lime stabilization, and then applied to farmland as a soil conditioner and fertilizer for agricultural crops. There was 16,682 cubic yards of wasted sludge that was ran through a belt filter press and added to Local landfills, which will produce methane that will generate electricity, which is sold back to the Lansing Board of Water & Light. As of November 21, 2022, the plant has six of its 42 positions vacant. The greatest improvements have been made in the maintenance team. New team members have been working hard to become acquainted with the diverse and specialized equipment in the system and correct the most pressing needs. In October of 2022, the City of Lansing applied for a renewal of their National Pollutant Discharge Elimination System (NPDES) permit. The division is expecting a final permit sometime next year. The NPDES permit is a very comprehensive document and affects virtually every area of plant #k operations. REPORTPUBLIC SERVICE 12022 ANNUAL The safety committee continued to meet most months in 2022 and had good participation from staff. The meetings are beneficial in improving the overall safety of staff working at the Wastewater Treatment Plant. The safety committee continued to work on training sessions for the newly hired employees, current staff on their annual lock out/tag out training, confined space training, first aid training, blood borne pathogen awareness and more. These trainings will continue into 2023 to not only improve safety awareness, address safety concerns, and ultimately, reduce the potential of avoidable injuries that can happen at the plant. Wastewater Laboratory The function of the Wastewater Treatment Plant Laboratory is to determine the effectiveness and efficiency of the plant treatment processes and to verify the quality of the water discharged to the Grand River. The laboratory passed all parameters for chemistry, microbiology and metals analysis for the annual quality assurance study required by the EPA. This study challenges staff to analyze samples of unknown contaminants. In 2022, the laboratory staff continued to upgrade many of its Laboratory equipment. Some of the upgraded equipment included spectrophotometers, drying ovens and incubators. . _ 'fig New Spectrophotometer New Incubators New Drying Oven Plant Maintenance and Pumping Stations (Field Operation) Field Operations staff monitors, maintains and operates 28 sanitary sewer pumping stations, one air injection station and four storm water pumping stations, which serve both the city and surrounding townships. A project was undertaken to replace a failing pump at the Scott Park pump station: A major area of improvement in 2022 has been South Grit Drive replacement; this task was completed with City of Lansing WWTP maintenance staff. The North Aeration tanks and diffusers were also cleaned and maintained by Operations and Maintenance staff. Staff also worked to clean and inspect North Aeration tanks, repair a damaged fence at the Willard Street pump station that was hit by a vehicle and worked with the City of Lansing 0&M staff to replace a sidewalk at the Wastewater Treatment Plant. PUBLIC SERVICE 12022 ANNUAL REPORT 1160 Maintenance staff replacing South Grit Drive: L3 r It Maintenance staff cleaning and inspecting North Aeration tanks: I Wj V- 4 V1.� . Maintenance staff performed a repair on a fence that was hit by a vehicle: �r.J1 I •ti . Industrial Pretreatment Program The Industrial Pretreatment Program (IPP) inspects, permits and monitors 13 categorical and/or significant industries. Continual involvement is necessary to maintain a solid working relationship with these industries. This is accomplished through site visits and follow-ups, regular oversight through sampling, permitting and inspections. Many commercial sites are also visited throughout the year. Staff also responds to environmental issues that arise within the city. SERVICEPUBLIC .O• Staff routinely works with the Michigan Department of Environment, Great Lakes and Energy (EGLE) to address reports of pollutants being illegally discharged or accidental spills that need to be properly contained. To date, the division has cooperated with the EGLE in sampling potential sources of PFAS coming into the WWTP. We have also tested the plant flow and our biosolids. No PFAS were detected in our discharge to the Grand River. Monitoring for this chemical is an effort that will continue for some time. YARD WASTE Seasonal collection of yard waste is provided from April through November, along with two weeks of Christmas tree collection in January. Leaves, brush and other organic materials are processed into compost and mulch, furthering waste diversion goals. Approximately 14,201 cubic yards of yard waste was collected from Lansing in 2022. The material is processed locally at Granger and Hammond Farms (April to November). SERVICEPUBLIC .O• STRATEGY OFFICE SHELBI FRAYER, DEPUTY MAYOR, CHIEF STRATEGY OFFICER The Chief Strategy Office has been working to increase revenue coming into the city through development projects, bond initiatives, grants and other special projects while also working to increase efficiencies throughout the city. $175M LANSING PUBLIC SAFETY BOND The Chief Strategy Officer led an effort to pass a $175 million public safety bond, which passed on Election Day, November 8, 2022. The City can now move forward with replacing aging fire, police and courts facilities and creating a new public safety campus. The plan also included a replacement for multiple fire stations, consolidation of police facilities currently next to City Hall and on Wise Road and four new courtrooms. Now the Chief Strategy Office turns to next steps and the implementation of the bond proposal. The Chief Strategy Officer is putting together a steering committee to make the process as smooth as possible to be able to show a return on investment to the taxpayers quickly and efficiently. GRANTS A Strategy Analyst was brought on board in August who oversees city-wide grant initiatives. The Strategy Analyst has surveyed the departments for grant needs, met with individual departments about needs and grant strategy and has assisted with the grant application process. The Strategy Analyst has applied for 11 grants ranging across multiple departments including Public Service, Parks and Recreation, Human Resources, The Office of Financial Empowerment, Police and Fire, totaling over $3 million in new money requests. The office is also overseeing grant management and tracking. Many grants are expected to be released by the Federal Government in January 2023 and the office is actively monitoring. LEGACY DEBT For years, Lansing has struggled with unfunded actuarial accrued liability (UAAL) obligations peaking at approximately $907 million in 2020. That total includes both the City's pension and retiree healthcare obligations, also known as other post-employment benefits (OPEB). STRATEGY OFFICE 12022REPORT Through administrative rebidding, plan administration changes and prefunding OPEB by freeing up City funds through other efficiencies and cost savings generated for the City, the City was able to reduce its unfunded liability by nearly $400 million by the end of 2021. Total Retirement & OPEB Savings Snapshot: LiabiLities Unfunded LiabiLities 2020 $544,765,633 $1,451,713,946 $906,951,313 2021 $641,608,155 $1,155,021,778 $513,413,623 Change $96,842,522 ($296,692,168) $393,537,690 The City continues to monitor our long-term financial obligations and consistently seeks more efficient opportunities to provide benefits to our retirees. STRATEGY OFFICE 12022 ••• .• TREASURY & INCOME TAX DESIRES A. KIRKLAND, CITY TREASURER AND FINANCE DIRECTOR The Treasury & Income Tax Department is responsible for the administration of the city's property tax and income tax programs. The responsibilities and duties are numerous, and they fall into specific areas. The Treasury Division bills and collects the real, personal property and delinquent personal property taxes. Treasury is also responsible for the overall collection of the Lansing City department revenues and remittances through the process of cash receipting, departmental daily deposits, as well as the safekeeping and investment of City funds, monies and non- pension related securities. The Income Tax Division collects income taxes for Lansing residents and non-residents that work in Lansing. Additionally, this division works with multiple Lansing-based and regional employers to complete accurate employee withholding. TREASURY DIVISION • This division issued over 90,682 property tax bills in July and December. • In addition to collecting these taxes for the city, Treasury collected and distributed real and personal property taxes for Ingham, Eaton, and Clinton counties, seven area School Districts, Lansing Community College, Capital Area District Library, Capital Area Transit Authority, the Airport Authority, and the 425 agreement partners, along with several other partner agreements. • Treasury collects and distributes payments for Payment in Lieu of Taxes (PILOT) holders, SmartZone, Principal Shopping District, PA 328 Property Tax Abatements, the Tax Increment Finance Authority (TIFA), Brownfield developers and the Economic Development Corporation. • This division also completes Brownfield Authority, TIFA and Obsolete Property Rehabilitation Act (OPRA) reports for compliance with the State of Michigan. • Nuisance fees, code enforcement violations, false alarm fees, diversion program fees, and Industrial Facility Taxes (IFT) are also collected by Treasury. • Treasury & Income Tax services and processes were presented and discussed in community meetings to further inform our residents of who we are and what we do and demystify the stigma that is attached to taxes and tax payments. • Established and implemented employee professional development program to increase employee productivity, job knowledge, confidence, and capabilities. • Development of training manuals and mapping of processes. REPORTTREASURY & INCOME TAX 12022 ANNUAL INCOME TAX DIVISION • The Income Tax division reviewed and audited over 65,944 individual income tax returns: Corporate, Partnership, S Corp, Fiduciary returns. • Issued approximately 38,428 refunds when applicable. • This year, the Income Tax team successfully issued refunds several weeks ahead of the statutory refund deadline. • The Employee Withholding Subgroup worked with approximately 5,587 employers to withhold wage taxes from approximately 163,958 (100,788 non-residents 63,170 resident) employees. • The withholding analyst implemented a new cross-referencing protocol to help identify employers and employees that are not filing withholding or income tax returns with the City of Lansing. • Income Tax continues to reduce the number of court action filings for delinquent taxes, by focusing on additional taxpayer education, more effective collection techniques, and outreach efforts. • The income tax enforcement process has improved considerably in part due to Treasury's effective working relationship with the City Attorney's office and District Court. • This unit also works with the Income Tax Administrator to ensure that all license applicants and elected official candidate's taxes are paid in full prior to receiving positions or licenses. • Development and documentation of processes and procedures. NEW PROCESSES • Implementing a new scanner for income tax division, to go paperless in processing of the current year's income tax filings. EMPLOYEE DEVELOPMENT, TRAINING & TEAM BUILDINGS • Regularly Scheduled Meetings - Allows team members to share and address any concerns they may have, as well as share what they have been able to accomplish. Having the Treasury and Income tax division come together has been critical to us assessing our processes and has created opportunities for us to build more efficient ways of completing our work. • Training - staff is encouraged to take professional development courses • Team Building - ongoing team building activities are invigorating and growing support for the department vision and mission to improve customer service and community view of the department. INCOMETREASURY & • REPORT 1166